Xplore Outage Report in Raymonds Corners, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Xplore
Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Archer
(@MaizeingPete) reported
@luvlambs @Xplornet Can u get the new Bell wireless network that got installed up on the hill by Ross rd?
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🌺Lilisaurus Wrex🦖
(@JohnWatersTrash) reported
@baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end
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Keith
(@NLpicker) reported
@futonsrf @Larry_Short @VOCMNEWS I have xplornet and it sucks, patiently waiting for a better service
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Brent and Carla stammers
(@AndStammers) reported
@Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time
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AlwaysARedhead 🇨🇦 Fully Vaccinated! Wear A Mask!
(@AlwaysARedhead) reported
@Xplornet Internet connection is horrid this morning, using data because it is that bad.
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Shane
(@ShaneEthan1) reported
@ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.
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David Beauchamp
(@DavidBe17330646) reported
@JohnWatersTrash @Xplornet We have signed up with space x for their new internet service, just waiting for our area to become active
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Is that so?
(@Goalie66191779) reported
@Xplornet Your phone # 1800 841 6001 must have been hacked. Trying to call support and a recording comes on telling me I won something.?? I need to talk to someone to suspend my internet for the winter
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East Coast
(@Jboneman1973) reported
@Xplornet When will the 5G network be rolled out to Maces Bay.
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InvertedCow
(@CowInverted) reported
@Xplornet @EricssonNA I finally got the conformation from Starlink. I am now counting down the days till your garbage service can go suck lemons