Xplore Outage Report in Raymonds Corners, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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danno
(@drack55) reported
@Xplornet has your customer service guy left for the night? No internet connection here and the customer support phone number was a recording telling me they’re too busy and then hung up. Really?
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Jay
(@jaycanjay) reported
@Xplornet Prepare to lose more than half your customers the moment starlink becomes available. Massive outage and not a single update or phone line available for hours. Not to mention we’ve had to restart our modem every single morning for the last month. Such a tone deaf company.
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Jesse Campbell
(@INeededTheMoney) reported
@GlenabbeyFarms @Xplornet Could you imagine if xplorenet had to be accountable for their perpetually terrible servce?
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mike
(@75bugger) reported
@Xplornet you guys suck dead donkeys. What the hell is going on that you cannot notify your customers of an outage. Take my money and give us **** service. Thanks for nothing
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Dawson Lamoureux
(@DawsonLamoureux) reported
Man I knew Xplornet was bad but having internet go out across an entire country? Yall are wild lmao
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has the worst internet service
(@atomgoodwin) reported
Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.
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Big Dman Energy
(@LifeofaDman) reported
Hey @xplornet are you planning on giving any update at all as to when we can expect service again? Your customer services lines hang up on us automatically and there’s been nothing posted. This is horrible customer service.
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Krissy Night
(@KrissyNight95) reported
Dear @Xplornet it would nice to let your customers know what is going on & why their is an outage.... Smh like idk tweet or something or post to FB or your website but at least let customers know what is going on thanks 😶
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JustDan
(@strange_danimal) reported
@Xplornet #Xplornet come on man give us a clue here. Sounds like a pile of people are down.
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Arthur Murray
(@arthurwmurray) reported
@Xplornet service down for an hour and half. Can’t get through customer service