Xplore Outage Report in Raymonds Corners, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Xplore
Xplore is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Ketcheson
(@KetchesonDale) reported
@jmsask @CPC_HQ And they gave Xplornet boatloads of taxpayer dollars to help them keep competition out of rural Canada and build a monopoly while providing terrible service
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denise pedersen
(@pedersen_denise) reported
@Xplornet why the outage in Taber Alberta all day? What’s the eta on repairs?
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Dylan
(@WallzyOfficial) reported
...faster on Xplornet's 15MBs when I had NO neighbour's. I used to be a BellTech and I've never ever been so disheartened by a customer service reps inability to stay focused on helping solve my problem... and this was over chat so she had no pressure. I waited for 30 minutes!!!
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InvertedCow
(@CowInverted) reported
@Xplornet waiting for starlink to finally replace your garbage unreliable overpriced slowass "service"
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Jesus
(@djtkat) reported
@Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day
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The Penguins Guy
(@thepensguy87) reported
@Xplornet Worst Internet service, ever.
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Rob Good
(@medic969) reported
.@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.
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🇨🇦
(@Snowymb1) reported
@SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.
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Metal Wolf
(@m3t4lw01f) reported
@zaxx386 @harrbca @Xplornet I will never stop finding ways to burn them since they never stop burning their customers month after month.
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bill osborne
(@LyndenBill) reported
@JaysGirlEmily I am in a rural area and use Xplornet. Service is good(ish). Can be intermittent at times.