Xplore Outage Report in Raymonds Corners, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Sands
(@Sandchez02) reported
Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?
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Ian
(@ayrporte) reported
@Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going
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Frank Polat
(@frankpolat) reported
@Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.
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Lewis
(@lewisbron) reported
The amount of hate you get and you’d think Xplornet would change but y’all are still ******* **** @Xplornet
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m3t4lw01f
(@m3t4lw01f) reported
@harrbca @Xplornet @APLenehan The best is when it decides to start panel hopping and you get ok Internet for five minutes, nothing for 30, really slow for five more... Rinse, repeat. Then you lock the cell but 20 minutes later that cell goes offline or otherwise shits the bed. Xplornet is the best. Lol.
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m3t4lw01f
(@m3t4lw01f) reported
I'm not asking for the world, I'm just asking for the service that was advertised. 25mbps. Not "<2mbps when it's working, but it probably won't be working". It isn't an exaggeration to say that @Xplornet truly is the epitome of incompetence. The absolute worst. Irredeemable.
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Cindy Doroschuk
(@fontgirl) reported
@Xplornet answer your phone. I’m trying to complain about your service or lack there of. 🤬
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Cindy Doroschuk
(@fontgirl) reported
Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba
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m3t4lw01f
(@m3t4lw01f) reported
This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.
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Daniel Sands
(@Sandchez02) reported
@Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...