Xplore Outage Report in Raymonds Corners, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Polat
(@frankpolat) reported
@Xplornet @CRTCeng Since morning no signal in my area. You are not informing your customers for service outages, this is unfair and you not worth the payment we do.
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m3t4lw01f
(@m3t4lw01f) reported
@uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!
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m3t4lw01f
(@m3t4lw01f) reported
More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.
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Frank Polat
(@frankpolat) reported
@Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.
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Tammy Daub
(@littleladyaust) reported
@Xplornet Hi, is there issues with xplornet yesterday and today in Northern Ontario? I have had to tether to my phone so that I could even check my email. I have never seen it this bad, and I am going to be starting back to work soon from home, and I can't have it acting up.
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Loricat
(@VoosieVooters) reported
@m3t4lw01f @Xplornet @APLenehan Ontario. About 30 west of Kingston along the 401 corridor. Only one other supplier in this region and I can't get a signal from them. Waiting for Starlink. Xplornet is brutal and the biggest single pain in my life.
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Iain Reid
(@IainReid10) reported
@Xplornet Was told by your not-technical support (an infant could be taught to say what they say) my internet speed, which had been between 30-50 Mbps, dropping to 2-5 Mbps was "within acceptable levels for my plan". A mostly happy customer for 4 years lost. #useless #fail #scam
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Frank Polat
(@frankpolat) reported
@Xplornet No internet service whole day. If you guys planning to maintinance work that long, why not informing your customers earlier? We are not your slaves we are paying for the service. Please attention to our words.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet ur company sucks