Xplore Outage Report in Raymonds Corners, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Raymonds Corners, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Raymonds Corners, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
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Xplore Issues Reports Near Raymonds Corners, Ontario
Latest outage, problems and issue reports in Raymonds Corners and nearby locations:
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Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman (@koopy) reported from South Frontenac, OntarioThe tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman (@koopy) reported from South Frontenac, Ontario@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman (@koopy) reported from South Frontenac, OntarioSo, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman (@koopy) reported from South Frontenac, Ontario@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman (@koopy) reported from South Frontenac, OntarioI feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Randolph Lydestad (@Fastigone) reported@lumsdenjim1 @Xplornet Do they pay you for this kind of service?
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Clay KlyxY Vautrin (@KlyxYcs) reported@Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer
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Carrie Marshall (she/her) 🇺🇸🇨🇦 (@CarrieMarshall1) reported@Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.
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Sara (@starkinly) reportedOn day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?
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Dan (@ClayBreakerAB) reported@SpaceXFan97 @SpaceX I hope this puts @Xplornet out of business. Canadian government has been funneling money into this company for years to get rural internet to the people. Worst service I’ve ever had. Great for the 30 day trial, then they put you into the group bandwidth and you can’t check email!
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Stewart Skinner (@modernfarmer) reported@adrienneivey No access to any therapy without high speed No access to any social contacts during lockdowns without actively breaking lockdown rules Inability to take part in family virtual calls All of this changed when we got high speed and were free from the horrid @Xplornet
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Stephen Robson (@stephenlrobson) reported@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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D.Parent (@DParent49883464) reported@Xplornet After all the promises of upgrades and paying $$$$$ for years for only 10Mbps Up and <1Mbps down I can promise you one thing. Your future business model will fail. You have taken customer’s money and have yet provided what was promised. Your time is, and was up last year.
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Martha Kelly (@MarthaKellyLive) reported@APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.
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Jason Cadenhead (@CadenheadJason) reported@Xplornet internet is out in Brighton ON for 8 hours now? Your customer service is horrible. Any update? Thank god for @elonmusk bringing consistent MODERN speeds for realistic pricing.