Xplore Outage Report in South Frontenac, Frontenac County, Ontario

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

• 
  Steve Koopman (@koopy) reported 6 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Steve Koopman (@koopy) reported 10 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Steve Koopman (@koopy) reported 18 minutes ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Brad Duffy (@gbdmedia) reported 27 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

• 
  Chris Hammer (@hammer4974) reported 30 minutes ago from South Frontenac, Ontario

  @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

• 
  Steve Koopman (@koopy) reported 48 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

• 
  Steve Koopman (@koopy) reported 60 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dano (@chalackd) reported 4 minutes ago

  @Gudie Please god, tell me that this doesn't involve giving any money to Xplornet... Because that would be an absolute kick in the ***** to anyone who's struggling to get decent service...

• 
  Rachelle Robicheau (@rachellerob) reported 5 minutes ago

  Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...

• 
  Eric Davidson (@cartooningguy) reported 6 minutes ago

  @Xplornet Glad somebody’s getting better service! Our tower near Wooler, ON was supposed to be upgraded in the 1st QTR of 2022. Guess that’s not happening. 🤨

• 
  Scott J Douglas (@Dollarbidder1) reported 8 minutes ago

  @Xplornet Very poor internet quality, very unreliable

• 
  peckcc (@peckcc) reported 8 minutes ago

  @SpaceXStarlink How about some better tech support, Toll-Free support! I was installing a system yesterday, and it failed. Cx and I can not find a way to get replacement parts or system! only a refund! #StupidStarlink. I had to go back to Fixed Satellite Thanks to @Xplornet

• 
  KennyJ (@ingenity) reported 12 minutes ago

  @Xplornet Aside from the outages, the service has been total crap from the start, yet, the tech is theorhetically good. Save your money and wait for Starlink

• 
  Cari 💉 Get Vaxxed 💉 (@_Cari_) reported 17 minutes ago

  Looking for rural internet? Stay clear of @Xplornet. Home officed, internet kept dropping, they refused to send another tech out after the 1st guy who came out did nothing. Now they are charging us $10/month for the remainder of contract for a service they can't provide.#xplornet

• 
  Dylan Murphy 🇨🇦 (@Dylan_YHM) reported 17 minutes ago

  @VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3

• 
  Rod Turner (@AmiskAggie) reported 24 minutes ago

  @MelissaRDowning Ours has gone down significantly and support is looking into why. Although it is still 8X faster than Xplornet, no spinning wheel of hell and voip is like a regular phone. Cell coverage has become non existent over the last 10 days too.

• 
  Carmella Steinke (@SafetyCarm) reported 25 minutes ago

  @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.