Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Darko Beers
(@KingDjangoIV) reported
@CBCNB I looked at Xplornet two years ago for cottage - it was $120 for 100GB of data - which is about about 10 Netflix movies a month. Thereafter there are overage charges and they wind down your speed to 2.5mbps (your better off hotspotting from your phone).
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Info & News ☎️🇺🇦
(@DisabledOpinion) reported
It just seems unsafe, I have heard of three out of three instances of Xplornet climbing an antenna, a tall roof and giant wall and they never wore a harness or had a safety partner. I am not asking for more charges, I am asking for fairness for telecom workers. @WSIB
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Adam Peters
(@adampete78) reported
@BrentHCameron Xplornet doesn't look so bad now!
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Ian
(@IanMcPHE7T2) reported
@lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads
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D mac
(@TheRealDm267) reported
@Xplornet can't wait for my starlink to come in and be rid of this awful service had steady 30mb download for 6 months then 2mb download since then was told "nothing can be done" Thanks for nothing #useless
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CJ
(@CJH2552) reported
@Xplornet Horrible company with Horrible service. Avoid if at all possible.
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DDFarmerette-LilMissUnacceptableViews
(@DDfarmerette) reported
@UweTeufel @invigilator4 I have 1 bar on my cell phone for service on the farm, 2 at the barn. Internet was with Xplornet until lighting hit my dish and blew up my computer.
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Louise Hardy
(@lovethislife365) reported
@IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.
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“Fringe Minority” Bill🇨🇦
(@dusttheliberal2) reported
Am I the only rural Canadian that is getting pissed off with the promise of high speed internet from this bullshit government? @Xplornet is what we are stuck with, a government funded bloodsucking monopoly that provides garbage for internet
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Ursula Da Rugna
(@hartell1) reported
@Xplornet Problem solved, xplornet had an outage