Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Tvman
(@teevmn) reported
@kliivam @CoryBMorgan Xplornet was a joke. Terrible speeds but the 2 second lag made it useless when it did work. Starling has low lag because the SATs are so much closer.
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Doug McGregor
(@DOUG_MCGR) reported
@Xplornet Hey guys .... what's up? We've been down for over two hours (internet + phone). Can't get through to tech support.
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Doug McGregor
(@DOUG_MCGR) reported
@Xplornet At the risk of pointing out the obvious ... your reply is 2 days later. The unobvious is that with no outbound communication I had to experiment (trial & error) to discover when the service came back (I.e. it did not come back on it's own.)
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Éric Paquette
(@EricMPaq) reported
@bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.
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Swizzle, The Fringe Pleb.
(@mswizzle26) reported
@Xplornet You charge a rental fee for your equipment, then when service is canceled, you don't want it back. Greasy.
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Mark Fleming
(@markflemingnl) reported
@AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent
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Colin Pattison
(@pattison74) reported
@dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.
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LezlieMae
(@lezlieMsmith) reported
@Xplornet can't find info online - are services down in South Frontenac, Ontario? (Not comfortable saying more about my location publically). Cannot wait till we can swap. This, plus no unlimited is making it harder and harder to do anything.
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Rebecca Parker
(@sheepfarmbecca) reported
@Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.
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Anthony Brunk
(@kingstonrocks) reported
@elonmusk @SpaceXStarlink So waiting for shipment cant wait but its been 8 Days since i Paid not at peep internet So sucks right now @Xplornet