Xplore

Xplore Outage Report in South Frontenac, Frontenac County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in South Frontenac, Frontenac County, Ontario 01/08/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • stevelaycock44 Steve (@stevelaycock44) reported

    @Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?

  • SpaceMutiny Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported

    >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

  • creeksidecomms Michaela Tokarski (@creeksidecomms) reported

    @Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.

  • francoiseleves6 MyNick Name is Moscow Anna & i hate canadians (@francoiseleves6) reported

    Canadian armed forces are worthless for Canada and for everybody else including Xplornet the founded shitiedt slow to get the programs flinstone satellite internet as worthless as it citizens new Brunswickers

  • lezlieMsmith LezlieMae (@lezlieMsmith) reported

    @Xplornet can't find info online - are services down in South Frontenac, Ontario? (Not comfortable saying more about my location publically). Cannot wait till we can swap. This, plus no unlimited is making it harder and harder to do anything.

  • jarvisa2002 jarvisa2002 (@jarvisa2002) reported

    @Xplornet We continue to have connection problems with a 30 minute wait time to technical support.

  • Pehusnmilvr Lou (@Pehusnmilvr) reported

    Funny how all of the complaints about @Xplornet's poor service disappeared from their Twitter account. Censorship is alive and well!

  • falkorsrevenge Obsidianreign🇨🇦♓🐴 (@falkorsrevenge) reported

    @Leslie48364805 @joe_warmington Call center, I can't deal with people anymore at all in any context, especilly over the phone. Did tech support for xplornet for 2.5yrs. liked the company and lived the job, but 90% of the customers were the worst. Kinda broke me lol.

  • Brady_Hockey13 Brady (@Brady_Hockey13) reported

    @Xplornet @bluestockingetc Yes, the alternate option is pay a stupid price out of pocket for one of your workers to uninstall your absolute garbage internet