Xplore Outage Report in South Frontenac, Frontenac County, Ontario

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

• 
  Steve Koopman (@koopy) reported 1 minute ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Steve Koopman (@koopy) reported 2 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Steve Koopman (@koopy) reported 4 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Ashley Y (@ASHESOJMJPN) reported 4 minutes ago from South Frontenac, Ontario

  @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

• 
  Chris Hammer (@hammer4974) reported 6 minutes ago from South Frontenac, Ontario

  @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

• 
  Brad Duffy (@gbdmedia) reported 54 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

• 
  Steve Koopman (@koopy) reported 54 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

• 
  Steve Koopman (@koopy) reported 56 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lewis Bron (@lewisbron) reported 8 minutes ago

  @Xplornet I thought your whole thing is to connect people and ****. I can barely look at my ******* emails.

• 
  Darth Pocolypse (@apocolypse669) reported 9 minutes ago

  @Xplornet already did that and nothings working. techs are out fixing network issues. it was up for an hour now down yet again. i have had thia service for a month and im ready to switch every week its the same crap

• 
  Sean Moore (@Smoore1973) reported 9 minutes ago

  @jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.

• 
  James Ferrier (@FieldTalk) reported 9 minutes ago

  Signed up for the 2nd or 3rd service call from @Xplornet in the last year or so. Constantly fluctuating in and out of service and told “Your equipment keeps connecting to the wrong tower... just going to have to deal with it.” Now “here’s a $30 discount because we feel bad”.

• 
  Lewis Bron (@lewisbron) reported 14 minutes ago

  @Xplornet Shut ******** up

• 
  AFC Business Services (@AFCVirtualAsst) reported 16 minutes ago

  @Xplornet 200.8M in revenue & still terrible internet that works about 40-50% of the time, but you will happily charge us $$ of data that won't keep up! @StarlinkPage @elonmusk please hurry, rural SW Ontario customers need better Internet to perform normal daily activities!

• 
  RAD🇨🇦 (@Richard61773513) reported 19 minutes ago

  @Xplornet Terrible service. Can’t wait for @starlink

• 
  Sue Platts (@sue_platts) reported 19 minutes ago

  @Xplornet You might be connecting rural Canadians but the connections you’re providing are poor, slow, interrupted and expensive.

• 
  Scott Jones (@ScottWJones93) reported 25 minutes ago

  @Xplornet what happened to LTE service (McKee Mills, NB (Bouctouche tower). Last yr at our cottage we had no issues with multiple devices & speeds of 40 mbps. This season, same number of devices the speeds are often 5-7 mbps? Worked with customer service to reboot & still slow.

• 
  Sarah (@CheSarahSera) reported 28 minutes ago

  After several hours of bad internet I spent 30 min on hold with Xplornet support only to be told a new “congestion problem” at our local tower was identified today. Estimated time for repair? Could be up to one month he says 🤯🤯🤯