Xplore

Xplore Outage Report in South Frontenac, Frontenac County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in South Frontenac, Frontenac County, Ontario 01/14/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet I fixed it. #StarLink is awesome. Can't wait to get all my emails switched away to drop your sorry service.

  • tweetvex Marc Pitre (@tweetvex) reported

    @Xplornet Advance trouble shooting.. it was an outage?? Nothing to do with my equipment thanks for the generic scripted response

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet @trailhawk2013 Xplornet has terrible customer service and will just tell you "We can't do anything about it". Soon everyone will switch to StarLink.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

  • bigmills87 whitewol4gaming (@bigmills87) reported

    @Xplornet internet and phone have been down for a second day in burgessville Ontario! What the hell is going on?!

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri Before you go any further with Xplornet, I suggest you join the Facebook Group “Explornet Rural Internet Enough is Enough” & read about the many problems people are having with them. If you would like more info on my issues, I will share. 2/2

  • medic969 Rob Good (@medic969) reported

    @Xplornet The LTE is down again north of Spruce Grove…….second time this week……

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @elonmusk Id have to admit it, We'd be lost if it wasnt for Starlink. Telus and Xplornet have been absolutely god awful and unusable with terrible service. I cant wait for the system to slowly improve so I can start streaming again <3

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Distributel And force @Xplornet to live up to their speed claims for those of us who have no choice but to use their expensive crappy service