Xplore

Xplore Outage Report in South Frontenac, Frontenac County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in South Frontenac, Frontenac County, Ontario 01/20/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • isabh352 Isabh352 (@isabh352) reported

    @Xplornet any update on this outage? I tried to use my phone to open a case online and couldn’t get anywhere. Will you offer credit or will we have to call back to get a credit?

  • chickey17 StephSanterre (@chickey17) reported

    @Xplornet is service down in Little Britain/Sonya?

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    @DParent49883464 @Xplornet I got the email that starlink was available in my area last week and took the time to order while on hold with xplornet support for 45 minutes.

  • DParent49883464 D.Parent (@DParent49883464) reported

    @Xplornet is there something wrong with the service in Ontario? It would be a nice service to inform customers via social media or email before you shut it all down. May I also suggest a few LONG overdue upgrades also. 😡 I wonder if Starlink is available in my area yet. 🤔🙏🏻👍

  • allanetmanski Allan Etmanski (@allanetmanski) reported

    @Xplornet What’s going on? I have no service and I call and am told by your message service that my call could not be completed.

  • IainReid10 Iain Reid (@IainReid10) reported

    Seems to be down all over. RT @brianparry86: @Xplornet Is your service down in Eastern Ontario?

  • LaureyStolk Laurey Stolk (@LaureyStolk) reported

    @Xplornet down in Wellington, Ontario again - frustrating

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    Y’all have such bad internet you unhooked both support lines AND deleted your support Twitter, what a fkn joke @Xplornet

  • strange_danimal JustDan (@strange_danimal) reported

    @Xplornet Internet down ,,, Can't call customer support.. Any timeline on how long the service will be down ?

  • GooeyGundi Gundi Barbour (@GooeyGundi) reported

    @Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated