Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Watch the videos at 2 in the morning when you’re not throttling the internet or the best option is cancel your **** service and go to Starlink. Haven’t and any buffing problems since.
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Jessica Doyle
(@JessicaDoyle) reported
@TalkingNB @CBCNB @ONBCanada Agreed. My internet is awful. I have no choice but to use Xplornet while I wait for Starlink to arrive. Too bad nbgov invested another $40,000,000 into Xplornet tech that is already outdated before it’s even installed on the ground. Starlink would have cost a fraction of this.
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet Those cows have the same expression I do whenever your service doesn't live up to your advertising. They've started calling me cowface at the office and I don't know how much more of this my ego can take.
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Metal Wolf
(@m3t4lw01f) reported
11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.
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Jessica Doyle
(@JessicaDoyle) reported
@lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.
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Mike Semeniuk
(@mikejsemeniuk) reported
@Xplornet When we upgraded to the 25mbs, The first few days we got speeds around 10mbs ever since it has been averaging 1 to 2 mbs. I'm paying more for the same speed, and all xplornet tells me is that everything looks good on our end. that's not good service!
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abraham tio
(@jazzhammer) reported
@Xplornet what do i think ? i think your monopoly is over. also, if your support page says you'll respond to my email inside 48 hours, you should respond inside 48 hours.
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Metal Wolf
(@m3t4lw01f) reported
Approaching two hours of being unable to reconnect to the @Xplornet tower after a reboot of their equipment. I'm absolutely amazed at the quality of their service. Nothing can compare to this!
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Metal Wolf
(@m3t4lw01f) reported
90 minutes and counting since rebooting my @Xplornet equipment and having zero internet. I filed a CCTS complaint. Enough is enough.
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Erica Proudfoot
(@TalkingNB) reported
@JeffKellytwtr @CBCNB @ONBCanada Quite a bubble you're in then. Someone needs to burst it. My son came to visit at Christmas and had to GO HOME because he couldn't work with our slow Xplornet internet. And this is common for people miles around. Wake up, toots.