Xplore Outage Report in South Frontenac, Frontenac County, Ontario

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

• 
  Chris Hammer (@hammer4974) reported 5 minutes ago from South Frontenac, Ontario

  @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

• 
  Steve Koopman (@koopy) reported 7 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

• 
  Steve Koopman (@koopy) reported 12 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Steve Koopman (@koopy) reported 21 minutes ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Wesley🇨🇦 (@wesley_davidson) reported 31 minutes ago from South Frontenac, Ontario

  @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

• 
  Ashley Y (@ASHESOJMJPN) reported 54 minutes ago from South Frontenac, Ontario

  @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

• 
  Steve Koopman (@koopy) reported 57 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Steve Koopman (@koopy) reported 58 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

• 
  Brad Duffy (@gbdmedia) reported 58 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RuralAtheist (@RuralAtheist) reported 4 minutes ago

  Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting

• 
  A-A Ron (@aar0nsadler) reported 5 minutes ago

  @dennydenny1020 I just ordered too. I was just thinking before we moved out here I was still paying $99/mo for gigabit fibre service in Ontario. I won’t complain though, still gonna be better than Xplornet or Sasktel

• 
  Scotty (@rightofeast) reported 8 minutes ago

  @SuprSquirrel The town i live outside of is 9k and everyone surrounding me has internet lol but my dirt road has no lines going down it ... always had terrible service with xplornet and its way overpriced so im excited to try this

• 
  Nick (@Nick62289935) reported 11 minutes ago

  @Xplornet @moseleywilliams Sure wish I had access to internet. Sadly, I'm an Xplornet customer...

• 
  brandon smith (@brandon90053725) reported 14 minutes ago

  @CRTCeng @CCTS_CPRST I shouldn't have to go through the complaint process again you guys should have did something about Xplornet years ago but still let them provide us with **** service

• 
  Jessica Stitchman (@JessicaStitchm1) reported 21 minutes ago

  @Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?

• 
  Fred Cee (@Fred_Wreck1983) reported 21 minutes ago

  @brandon90053725 @Xplornet yeah **** @Xplornet, I've never dealt with a company that has not given a **** about their customers the way xplornet does or doesn't.

• 
  Myles Standish Kin Folk (@myles_kin) reported 21 minutes ago

  I seriously can't wait to get rid of @Xplornet !!!! Hurry up @SpaceXStarlink !!! @FedExHelp get your **** together and move packages already!!

• 
  Matrixxxツ (@SmevyBean) reported 24 minutes ago

  @Xplornet I'm good, the support does jackshit since your internet is trash.

• 
  sheryl (@sheryl71107825) reported 26 minutes ago

  @Xplornet You already did your review when we had problems last month and couldnt see anything. I was told to phone Technical Support when I am having problems. I did that yesterday and got the message that our area was having issues so they were aware of it. You are aware of the issues!!