Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Millennial, But Boomer
(@USmarketsucks) reported
@Xplornet @WhistleOut_CA Seriously, xplornet is awful. And their sales staff are full of sht. They will 100% lie to you.
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
I'm so fed up of Xplornet. Little cloud cover, and service becomes intermittent.
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Alan Irving
(@berkypigs2008) reported
Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci
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lit
(@spencerstj) reported
@Xplornet your internet is absolutely garbage, once fibre comes into the picture i cannot wait to remove your internet.
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J. Lidtkie
(@lidtkie) reported
@Xplornet Been a customer for years, yes there are bumps sometimes as with any company. Far better than the 2 other services that cover this area. More towers would be a good improvement.
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Patrick Janes
(@patgjanes) reported
@kristinaennis Neither Xplornet satellite nor Starlink require mobile service. Xplornet has 2 types of rural service - 1 strictly satellite, & the other (less expensive/faster) service needs line of sight to a mobile phone tower.
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Matthew Berlett
(@MattBerlett) reported
@justushickey @Xplornet I was able to cancel mine with no issues
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Bars Stallone
(@TheTechnicianhd) reported
@Xplornet This is the worst service out there. Best case scenario take there internet speed you pay for and divide it by 10. That’s what you will get. Example 50 mbps you will actually get 5 mbps.
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Jeremy Smith
(@SmittyProblems) reported
@Dell_is_Poo @SpaceXStarlink Data is unlimited and service is about $150 CAD. The first year was good, but they seem to have done the same as Xplornet and sold more dishes than they have capacity for.
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Kristina Ennis
(@kristinaennis) reported
@patgjanes Xplornet works without any telecoms infrastructure/cell service?