Xplore

Xplore Outage Report in South Frontenac, Frontenac County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in South Frontenac, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in South Frontenac, Frontenac County, Ontario 12/26/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near South Frontenac, Ontario

Latest outage, problems and issue reports in South Frontenac and nearby locations:

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I've been waiting FOURTEEN DAYS for them to call me to resolve my issue...Don't hold your breath.

  • Nick62289935 Nick (@Nick62289935) reported

    @MoutrayJessica @Xplornet "Hi Jessica, we know we've oversold our product and can't provide you what you've paid for, but please waste your time on hold while you call us so we can lie to you in person and have you unplug/replug your equipment to ultimately not fix your problem" Sincerely, @Xplornet

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Cost per megabit down. @SpaceXStarlink vs @Xplornet If I get a max speed of 80Mbps with Starlink, I will pay 1.62 for every 1Mbps. I currently get an average of 4-5Mbps. That means an average cost of 22.25 for every Mbps down. How the hell can anyone say Starlink is expensive?

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @TerryHyra @Xplornet It’s been horrid lately. Just horrid

  • Nick62289935 Nick (@Nick62289935) reported

    @Travis3Eilers @Xplornet "We're very sorry to hear you complain about the terrible service we provide, please let us review how we're screwing you and we'll get back to you on DM where noone can see how bad it really is." -@Xplornet

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Why not just save money on building the towers? You know you're still going to provide shitty service, why spend the money too?

  • LynnFncold Lynn (@LynnFncold) reported

    @Xplornet Maybe your company should use equipment that can handle cold below minus 36 windchill! Never had this problem until our equipment “upgrade” after you took over Inet in Manitoba. 😡

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @Mullin_95 @Xplornet @SucksXplornet You and me both. Garbage internet.

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet Is there a reason why it always sucks even more when it's really cold out? Or just a coincidence.

  • Knowen2foldem Big Slick (@Knowen2foldem) reported

    @TELUSsupport @telus your rural #Hub internet is sooooo bad right now! It's like having #xplornet again and that is not a compliment! Please fix the constant buffering and loss of connection!