Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Krissy Night
(@KrissyNight95) reported
Dear @Xplornet it would nice to let your customers know what is going on & why their is an outage.... Smh like idk tweet or something or post to FB or your website but at least let customers know what is going on thanks 😶
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teacherperson
(@Fernbankfolk) reported
@Xplornet service down in Ottawa for an hour now
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dave jupp
(@hullcitydave) reported
Hey Xplornet 6pm here in Simcoe County and your service is down AGAIN!! #ruralinternethelp #xplornet
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danno
(@drack55) reported
@Xplornet has your customer service guy left for the night? No internet connection here and the customer support phone number was a recording telling me they’re too busy and then hung up. Really?
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D.Parent
(@DParent49883464) reported
@Xplornet can you please explain what happened to my internet service in Ontario?
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Dan Twinn
(@Twinntech) reported
@Xplornet well again you are down. Looks like the big pipe is down. Your not taking calls either. Don't worry dishy will be here soon
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has the worst internet service
(@atomgoodwin) reported
Hey @Xplornet why is my internet down? Trenton, ON region. Called your help line and there are so many people calling there was no room in the queue. Wow that's great service.
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Mr Pelow’s Class
(@mrpelowsclass) reported
Hey @Xplornet is there something going on? No connection and have tried support line 8 times and haven't been able to get through. #whatstheETA?
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Jason Dempsey
(@Leopardgunner22) reported
@Xplornet Are you going to tell your customers what's going on with the current outage and when it will be fixed? #Xplornetdownagain
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Nicole Young
(@NicoleYoung011) reported
@Xplornet internet has been out since at least 430pm today. Try and call customer support and they are experiencing higher than normal call volume and your call can't be completed. What is going on?