Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner
(@fanCRTCProfling) reported
@FrankReardon1 @LavergneRobert @Xplornet Rogers goes down more than Xplrnet. You should see their twitter support. I think this coming fall will be 2 yrs of people screaming of no service.
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Jesse Kosuth
(@JKosuth) reported
@Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.
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Necrow
(@EJGames4) reported
@Xplornet I have called Multiple times and nothing ever changes. Yall say we have perfect signal but I had to go on my data to tweet this.
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Dina Jones
(@DinaJon60818043) reported
xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .
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Marion Greveling
(@luvlambs) reported
@Xplornet That's great! Here's the test result in Ontario just now. 4.35 Mbps download 0.88 Mbps upload Your Internet connection is slow.
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I'd_Rather_Be_Baked
(@FeministHousew1) reported
@Xplornet So Xplornet claims to have fast reliable internet. Yet it's all dependant upon things that are out of the companies control? That makes no sense. Paying $100 a month for this? Why not supply costumers with proper working equipment, and when there's an issue send someone to fix it
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sheryl
(@sheryl71107825) reported
@Xplornet This is the 3rd time you have asked for this info. The last 2 times I was told to call the support no to troubleshoot when we are having issues. This has not worked before
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Nep
(@Nep03034037) reported
@Xplornet yo wanna get ******** out of Canada and just go out a business already??? Its a legit miracle you guys are still operational
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Holden Blake
(@HoldenAndrewBl1) reported
@jessedriftwood1 @Bell I feel your pain. I’m with Xplornet LTE. I’m lucky If I get 2.5mbps down .90 up. I pay for 25/5. I’m on the phone with them more than members of my family 😡
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Nep
(@Nep03034037) reported
@Xplornet Firewall has literally nothing to do with internet wtf