Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@Katy_marsh86 @Xplornet There's nothing wrong with Xplornet. You pay the bill, the money goes into @APLenehan's pocket. No problem! How dare you suggest we are anything other than just a cash cow. You'll get what Xplornet gives you and you'll LIKE IT!
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Ian
(@IanMcPHE7T2) reported
@Xplornet 40km from Toronto paying $123 per month for high speed is a joke. Gaps in coverage, brutally slow speeds etc. I can’t work from home. Kids can’t do their online classes. Wtfk!
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Eric
(@Eric_Chenel) reported
@Xplornet What the hell is going on? We've been down since 12pm on Wednesday, could this maintenance not be done overnight or on a weekend??
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Do you think the Digital Service Squad could help fix your awful service? Asking for a friend.
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Loricat
(@VoosieVooters) reported
@Xplornet @Ryan13051531 You're getting an increased number of calls because your service is terrible. Your troubleshooting is useless. Stop the fake apologies and start providing the service you sell.
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Virtual Nonsense
(@PaulRenaud613) reported
@Xplornet are your DNS servers down? Have not had satelite internet sonce midnight last night.
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RealJustice66
(@RealJustice66) reported
@Xplornet seriously??? Who was the man in charge that scheduled a 12 hour maintenance on a Friday? Online school, work... seriously! Worst internet provider ever!!!!
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Chad Peters
(@cpwcsk) reported
@saskpower has been out since 3 yesterday in Beechy area. We kept our @SaskTel landlines for use in an emergency and now they are down. Not even a dial tone. For once I am thankful for @Xplornet satellite service that is actually working, or else we would be cut off. #1950sLife
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Charles Braedley
(@cbraedley) reported
While this transmission tower problem may not be the fault of @Xplornet, the answers provided by the support team are completely unacceptable. How long before this tower is fixed?
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Cape Pine Weather
(@CapePineWeather) reported
@Xplornet any update on outage in Trepassey NL ? Started at 1500LT Jan 14. #Xplornetoutage