Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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catboy
(@catboymech) reported
PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.
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QueenYuki 🌸 Vtuber 🌸PNGTuber
(@Queen2Yuki) reported
@catboymech Question do you find your xplornet cuts in and out? Cause for like the past week mine has been and its been **** to try and play online and or stream its also taken me 8 phone calls to them to finally get them to send someone out.
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet your support phone line does not work
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EoTp WARFARE
(@androode1) reported
@MasterSachimo @Bell_Support Weird they didn’t reply back to you. Worst internet provider. 90% of bell customer service don’t really wanna help they just want to get off the phone asap. You can tell. They sold our region to Xplornet without telling us. Then a bell employee told me last year.
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Awake to the WEF boiled frog
(@boiledfrogCAD) reported
@NinesCatudio @Xplornet My condolences, remember if there is bad weather in NS your AB service will suffer!
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zmarv
(@zmarv) reported
@xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!
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Paul Rhodes
(@Badenoch1) reported
@Xplornet The usual canned response. This is not a question about my account but your response regarding all of the Xplornet accounts left without service due to the Rogers outage. They are providing compensation equal to five days of service. What are you doing?
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cathcart auto parts
(@AutoCathcart) reported
@Xplornet account number 1502785 can you please fix my phones,we require them. $ workers here need the phones to do their job. And no 911 services working either
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zmarv
(@zmarv) reported
@Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?
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catboy
(@catboymech) reported
also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay