Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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BLACKMARKET
(@PSN_BLACKMARKET) reported
@elonmusk @engineers_feed Wish I had starlink at my place in Canada. My Xplornet is garbage. The deposit wait time for starlink is killing me and my family slowly.
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Denise Miller
(@DeniseMiller76) reported
@56kz2slow @KingstonLsd This is the worst wind I can recall in a while. I am scared my @Xplornet antenna is going to get ripped off my roof! Its all fun and games until the internet is gone. LOL!
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Dom
(@IAmMeJustDom) reported
Hey @xplornet fox your crap! I need to work and I can’t even load one page
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Dave M 🇨🇦
(@DaveMunrosCat) reported
I'm going to put a deposit on Starlink internet. The location where we purchased land can only be served by regular satelite internet like xplornet. 200 gigs, and they slow your internet down. And its useless for gaming. We use about 10 to 15 gigs daily.
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Rob Ferguson
(@RRMF13) reported
@Xplornet So I can sit on hold because you’re “experiencing higher than normal calls” to be told to unplug my power supplies and that the problem is my equipment and I need to buy another router?
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Marc Lanteigne
(@56kz2slow) reported
@DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.
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Dano
(@chalackd) reported
@BenKlass @CompBureau @FP_Champagne Xplornet is a terrible company, for every reason, and it's no stretch to highlight them as a choice of absolute last resort. After nothing but trouble with them, I eventually got another option in my area, only for them to end up bought out by Xplornet too... Starlink soon...
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J. Kelland Perry
(@JenKellandPerry) reported
@jnp709 No problems with Xplornet!
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Ben Klass
(@BenKlass) reported
@CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.
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Justus Hickey 🇨🇦
(@justushickey) reported
I might record the conversation with @Xplornet when I cancel because I got #Starlink It will likely be the 10,000th time the person on the other end has had the exact same conversation.