Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Em 🏒 #gohabsgo
(@Emma_McPerry) reported
@xplornet not a good time to lose signal due to rain!! I know it is not your fault tho. But darn! ##GoHabsGo
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Dan Twinn
(@Twinntech) reported
@Xplornet down again
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Linda is still here. Really.
(@LindaShantzArt) reported
Dear men everywhere: calling a woman "dear" is not a way of showing her respect. I might let my mother call me dear, but certainly not someone I have never met who is supposed to be a professional. #xplornetsucks @Xplornet you need to educate your dealers.
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Prairie Hoarder
(@HoarderPrairie) reported
@Saittech89 @Xplornet Xploitnet. Outdated communications, sad service, and horrendous speeds. Can't see them lasting much longer. STARLINK, BABY! Dreams DO come true!
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@Xplornet What was the prize, service guaranteed to work without disruption?
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Isabh352
(@isabh352) reported
@Xplornet what a joke to finally speak with a manager and then only get fed lines from a script. Also a joke when the script get twisted and contradict itself. It’s not because we’re xplornet customers that were stupid. We don’t have a choice, there’s no other options :(
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Jeff Wilson
(@nosliwffej) reported
@Xplornet absolutely disgusted that you increase rates, and jack up data add on prices all whilst kids are home learning!!!!! #criminal long time customer about to make the #starlink switch. Zero compassion for rural families. $130 month for 10mbps and 100gb of data! #shame
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Sleeping Logic™
(@SleepingLogic) reported
@Xplornet The second day I will have to make a tweet, wifi is outrageously slow and I’m now thinking of just calling another provider
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glenn agar
(@glennagar2013) reported
@Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?
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brandon
(@billgatescooka) reported
@Xplornet Also when you said you were going to upgrade the tower in May I’ve had your service for three years and was hoping for once on the month that my birthday is on I could actually have good Internet oh wait I’ve had good Internet for a long time now coming from my cell phone