Xplore Outage Report in South Frontenac, Frontenac County, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in South Frontenac, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in South Frontenac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near South Frontenac, Ontario
Latest outage, problems and issue reports in South Frontenac and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Stephanie
(@stephlec79) reported
3/ absolutely terrible customer service in trying to work that out. Would not recommend @Xplornet for anyones rural internet needs
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Dr. Stephanie
(@stephlec79) reported
@Xplornet I am beyond disappointed with your tech and customer service. After several appointments (always cancelled by you) a tech finally came to my campground to do an install late in the day (after 4pm).....
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Pip
(@saskiaages) reported
@Xplornet The promised speeds are fraud. That is the MAX speed in reality you are lucky if you get a connection. At all. And not Put Of Range or No Internet signal. Then u pay 70 to have a tech visit after days of dealing w 40 minute waits, repeated tech conversations and on it goes. Enjoy
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Corporate Antifa
(@CorporateAntif1) reported
@Bell_Support I’m in Roslin and cellular data keeps going down since 11am. So does @xplornet home internet. It’s getting pretty frustrating. Any info?
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Corbin Visual
(@corbinvisual) reported
@rkhazzam @Xplornet @SpaceX This however does not change your taste in music. I’d say you’ve broken even.
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𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
It must be raining 🌧 in #Iqaluit #Nunavut because @Xplornet is not working JUN.13.2022
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Mads Sandbakken
(@MadsTS) reported
Still can't come over we have access to zero providers that offer unlimited internet in Nunavut. @Xplornet I have paid tens of thousands while being a loyal customer. Never any meaningful offerings, never any meaningful breaks.
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StadtkePlumbHeatAir
(@stadtkeplumheat) reported
Xplornet issues with oversold tower. Why has the Fed government chosen this company for broadband in our area?
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Ali Pruitt 🍩🎤
(@alipruitt) reported
@Xplornet My family has been waiting for you to come bring them service in the 1000 Islands. Currently running with no connection - what gives?
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doug keyes
(@doug_keyes) reported
@Xplornet why so slow?