Xplore

Xplore Outage Report in Red Deer, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Red Deer come from postal codes T4P and T4E.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Red Deer, Alberta 12/10/2025 07:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Xplore outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Total Blackout
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer Wi-fi
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • haywiredguy edward soosay (@haywiredguy) reported

    @Xplornet is the absolute worst internet provider! I have been on hold for 45 minutes waiting for them to tell me they don't know why my speeds are slow. I'm assuming but still. Terrible customer service, terrible internet service, terrible company all over!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.

  • AesirsHero Dustin Trydal (@AesirsHero) reported

    @Xplornet are there currently outages in Northern Alberta? (Grande Prairie region). My internet is down and sounds like a lot of other people are having similar issues. Would like to know so I don’t miss class..

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    The last 3 times I tweeted to @Xplornet about non-existent internet, I got a canned reply asking for details immediately the signal miraculously returned & with greater speed (for a little while) Assuming that I can repeat the pattern with this one...

  • BurrTanya Tanya Burr NP-PHC (@BurrTanya) reported

    @Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!

  • penny_hainer Penny Hainer (@penny_hainer) reported

    @Xplornet Our internet has been less than reliable for weeks now. When I talked to support they said they had no idea how long this maintenance will go on. I have been getting daily calls telling me to expect outages. Ridiculous considering the price we pay.

  • HigginsRon Ron Higgins (@HigginsRon) reported

    @BrentHCameron @Xplornet omg that happened to me last week as well when I called. The excuse was it was snowing in Edmonton where the satellite signal is downloaded and sent to my home. WHAT??? Anyway no issues since the call.

  • Nick62289935 Nick (@Nick62289935) reported

    @GerardCooke8 @Xplornet They have no intention of fixing it. They are merely pretending to troubleshoot...one of the items they need to show for all the CCTS complaints against them is that they "provided troubleshooting support"...it's all smoke ad mirrors so they can get away with it. We're not stupid

  • Edwards_Band EdwardsBand (@Edwards_Band) reported

    hey, @Xplornet watch out! One word; "Starlink". When it's up and running here, 2-4 months, you can bet I will be kicking your "service" to the road. Cannot wait for a service that will load animated gifs w/o buffering. #ByeBye.