Xplore

Xplore Outage Report in Renfrew, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Renfrew, Ontario 01/14/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • boiledfrogCAD Awake to the WEF boiled frog (@boiledfrogCAD) reported

    @NinesCatudio @Xplornet My condolences, remember if there is bad weather in NS your AB service will suffer!

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan xplornet is working and they tell me. Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.

  • androode1 EoTp WARFARE (@androode1) reported

    @MasterSachimo @Bell_Support Weird they didn’t reply back to you. Worst internet provider. 90% of bell customer service don’t really wanna help they just want to get off the phone asap. You can tell. They sold our region to Xplornet without telling us. Then a bell employee told me last year.

  • nofankyousir Effin Chimpmuck (@nofankyousir) reported

    @CBCNS Hope it is retroactive, I dropped for starlink while the better half was working from home, xplornet was garbage.

  • chellyy08 Tyson Chelsberg (@chellyy08) reported

    @Xplornet Xplornet is absolutely terrible

  • SprouleStats Stephanie Sproule (@SprouleStats) reported

    @_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

  • stephen_james_p Steve Parr 🇺🇦 (@stephen_james_p) reported

    @Xplornet @trubesb Can you confirm or deny that you throttle your service?

  • Rob_schick91 Rob Schick (@Rob_schick91) reported

    @Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet Thanks, but No Thanks I go through all the standard help desk script items to attempt to correct problems and no luck. IT IS ALWAYS DATA TRAFFIC CONGESTION root cause and even with two days lost service for tower node Antenna UPGRADES nothing changed. Hardware limits are oversold

  • starkinly Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.