Xplore

Xplore Outage Report in Renfrew, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Renfrew, Ontario 12/20/2025 07:35

December 20: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @GMWald @Xplornet Same it’s unbelievable and garbage

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet Come get one of your guys to take your hot garbage dish off my roof. Soon you guys will be bankrupt and will be another nothing company

  • Mike_Millar Mike Millar (@Mike_Millar) reported

    @ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet

  • MadsTS Mads Sandbakken (@MadsTS) reported

    It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...

  • CAWguy J.L. 1285 (@CAWguy) reported

    @David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.

  • AlPettefer Al Pettefer (@AlPettefer) reported

    @WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!

  • Mr_Jizac MrJizac (@Mr_Jizac) reported

    @Xplornet you really over sell your fixed internet service. It’s literally useless. It’s up and down so much I can’t even keep track. My house is 2km away from the tower location, the service should be simple. Why are you stating the availability when it’s not?

  • kristinaennis Kristina Ennis (@kristinaennis) reported

    @patgjanes Xplornet works without any telecoms infrastructure/cell service?

  • AlPettefer Al Pettefer (@AlPettefer) reported

    @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @MelissaRDowning Ours has gone down significantly and support is looking into why. Although it is still 8X faster than Xplornet, no spinning wheel of hell and voip is like a regular phone. Cell coverage has become non existent over the last 10 days too.