Xplore

Xplore Outage Report in Renfrew, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Renfrew, Ontario 03/25/2026 20:40

March 25: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet 1.19 Mbps download 0.37 Mbps upload Your Internet connection is very slow. Here's the evening update. And yes, I tried calling tech support. And no, I am not having a tech come out for $125.00

  • retroflya retroflier (@retroflya) reported

    @Xplornet internet service so ******* useless I have to switch to using my cell phone as a hotspot after 4pm. Service cuts out like clockwork. Outages last until roughly/coincidentally 12:30am. Currently using hotspot.

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2

  • Kirsty_VanB Kirsty Van Bastelaar (@Kirsty_VanB) reported

    @enews @Xplornet why is service STILL out in rural Chatham-Kent!!!

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet fix your ******* internet. You are a scam

  • VoosieVooters Loricat (@VoosieVooters) reported

    @gmattthews77 @Xplornet I have not heard of anyone around here getting better service from upgrading with Xplornet, just a bigger bill each month. Xplornet keeps sending out the adverts and emails on a daily basis though, trying to convince people.

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet Your company is so trash, you get money from the government to connect people in rural Canada to Internet but don’t care when we call to let you know that you guys are having issues in this area and nobody can connect to your service when you are the only provider

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Stuthefarmer @Xplornet Kinda like Xplornet. Cold/Slow and needs Sasktel to back up it's ineffective service. STARLINK COMETH!

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 2/2 I haven’t had service all day again today. What is going on?? Someone must be able to get to the bottom of this. I wonder if Nexicom has the same problems. That’s my next step.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @clothmuffin @Xplornet As an ex-Xplornet victim myself, I was warned that "Starlink is a beta service and may not live up to your expectations". Just popping in to say that it's been fantastic compared to Xplornet. Speeds that are actually usable and a lot more stable. I didn't hesitate to cancel.