Xplore outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 4 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Tybernicus (@Tybernicus17) reported 10 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  yup yup yup (@blueyblondy) reported 11 minutes ago

  Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

• 
  Mayor of Thunderhill (@Mullin_95) reported 12 minutes ago from Swan River, Manitoba

  @darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.

• 
  far apart & close at heart (@lundhillbilly) reported 13 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Death (@JasonDeath187) reported 15 minutes ago

  @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?

• 
  Gerard Cooke (@GerardCooke8) reported 16 minutes ago

  @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Indubitably Tho (@IndubitablyTho) reported 19 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 22 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑