Xplore

Xplore Outage Report in Rocky Rapids, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Rocky Rapids, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Rocky Rapids and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Rocky Rapids, Alberta 08/31/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Aucoining Common Cents 🇨🇦 (@Aucoining) reported

    🖕 @Xplornet So happy I've got @SpaceXStarlink now, 1000X better but nice BS tactic not allowing me to cancel my account because my wife's name is on the account even though I'm authorized to make changes "just not cancel". Waste my time and hers, I hope you go bankrupt.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet 34 min wait time great service.

  • Walkerfarm306 Devon Walker (@Walkerfarm306) reported

    @adrienneivey @Xplornet Easily the worst service provider i’ve ever dealt with. Terrible Terrible Terrible.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.

  • DOUG_MCGR Doug McGregor (@DOUG_MCGR) reported

    @Xplornet Hey guys .... what's up? We've been down for over two hours (internet + phone). Can't get through to tech support.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet So after finally getting through to someone, they need to send someone out to replace their equipment, that I originally paid for and also pay a monthly rental fee for, now somehow I’m responsible for paying for the faulty equipment and service fee? What am I renting?

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.

  • stevelaycock44 Steve (@stevelaycock44) reported

    @Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?

  • LaurieAllen19 🇺🇦🇨🇦Story_Of_My_Life_1973🇨🇦🇺🇦 (@LaurieAllen19) reported

    @Xplornet Sadly there's nothing you can do. I have been flogging this dead horse of internet for just over a year now (Been a customer for 15+ years before this nightmare) with MULTIPLE site assessments, "upgrades", etc. all for naught. Our little hamlet has been left to the wolves.

  • PSN_BLACKMARKET BLACKMARKET (@PSN_BLACKMARKET) reported

    @elonmusk @engineers_feed Wish I had starlink at my place in Canada. My Xplornet is garbage. The deposit wait time for starlink is killing me and my family slowly.