Xplore

Xplore Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Alphonse-Rodriguez, Lanaudière, Québec 01/25/2026 13:20

January 25: Problems at Xplore

Xplore is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnoyedJoshua Josh Richardson (@AnnoyedJoshua) reported

    Xplornet internet prevented me from uploading the full 2 minute postgame from yesterday that I realized was cut down to 45 seconds by Twitter yesterday. Now it's preventing me from uploading tonight's pg. Blessed work wi-fi might have to save me tomorrow

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @fanCRTCProfling @LavergneRobert @Xplornet Wow living up here we never hear anything about them.

  • DoctorSatellite Dr. Sat (@DoctorSatellite) reported

    @Xplornet customer called us this morning to fix their sat Internet. We could have gotten them back online same day but because #Xplornet now refuses to assign work orders to small local contractors, they are stuck without Internet till Monday! #rurainternet #XplornetGivesBack?

  • DinaJon60818043 Dina Jones (@DinaJon60818043) reported

    xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .

  • FieldTalk James Ferrier (@FieldTalk) reported

    @CousineauAlbert @Xplornet So I’ve found. Every service call it’s different reason for the poor service but they know we are over a barrel in our area. They literally don’t care as we have no other choice.

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet Just to mention the service guy that came out here used the same speed test, and the installer used it too. We got a new wifi modem and it still was trash.

  • EJGames4 Necrow (@EJGames4) reported

    @Xplornet I have called Multiple times and nothing ever changes. Yall say we have perfect signal but I had to go on my data to tweet this.

  • rahil65096366 rahil (@rahil65096366) reported

    @Xplornet what’s with the **** services, I called yesterday for 1hour for them to tell me that there’s something wrong with the tower. he also stated “By tomorrow your wifi should be good” and here I am running almost 2 MBPS while paying 130$ for 50 MBPS. Do something about it.

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet Until current customers actually get the guaranteed speeds they are paying MORE for and not receiving, I can’t recommend Xplornet. Many calls and have technicians out did not help.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet yo wanna get ******** out of Canada and just go out a business already??? Its a legit miracle you guys are still operational