Xplore Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Doug.colby
(@Dougcolby2) reported
@Xplornet in North bay area anyone else having an outage right now
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David H Bradley
(@MisterDB) reported
@koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues
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Katie Koopman
(@KT_Koop) reported
Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬
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Kayytie Hatcher
(@KayytieH) reported
@ASHESOJMJPN @Xplornet They called us everyday for a week they were doing work on the tower. Luckily it only went down and out on the last day!
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brandon smith
(@brandon90053725) reported
@Xplornet when the tower shouldn't have been oversold in the first place or upgraded and then you said you don't oversell and you don't throttle you traffic manage I get throttled to 3 Mbps no matter what's available on the network for YouTube between 7 a.m. to 11 p.m. VPN gets upto 20
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Becky C
(@MapleBecky) reported
@Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(
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Jenn MacDonald
(@Jenn_MacDonald_) reported
The fact that I use all 50gb of my phone data while working from home and *supposedly* having high speed wifi is ridiculous. That’s life with service from @Xplornet (when you only live 7 mins from the city centre)
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Karrie Heikoop
(@KbHeikoop) reported
@Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡