Xplore

Xplore Outage Report in Saint-Alphonse-Rodriguez, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Alphonse-Rodriguez, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Alphonse-Rodriguez and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Alphonse-Rodriguez, Lanaudière, Québec 02/21/2024 10:00

February 21: Problems at Xplore

Xplore is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet Now go fix Wolfe Island, Ontario please!!! Ugh!! We get a whole half meg speed for $100/month!!! Dail up was faster!

  • JeannieCarruth3 Jeannie Carruthers (@JeannieCarruth3) reported

    @xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet I have many times, the service guy said that’s the best we will get until xplornet upgrades the towers to Light wireless or something like that. We have old technology on our town. So I’m told. I now have two internet servers until xplornet upgrades. Painful working at home.

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • seanwhitely SeanyyBoyy (@seanwhitely) reported

    @Xplornet Quite possibly the worst internet company I’ve ever had. You can’t use the wifi from the hours of 8-11 without constant outages. I’m even writing this on data because my wifi is currently unresponsive. Save yourself time and money and wait for Starlink

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the outage by spruce grove be resolved

  • asinii_kwe asinii (@asinii_kwe) reported

    I ABSOLUTELY loathe @Xplornet - I’ve been on hold for over a half hour trying to get them to remove my banking info from their files. It’s been over two months since I cancelled my service and they’re still charging me 😡 Worst customer service. Anyways, happy Monday.

  • unicorn_nb Unicorn Party of NB (@unicorn_nb) reported

    @VernFaulkner @elonmusk @Xplornet Yeah, we hear you. We gave up on Xplornet after a weekend of 0.2-3mbps. We had signed up to be beta testers, we’re invited to put down a deposit in February, balked at that. Saw a house in the neighborhood with Dishy, ordered, never looked back.

  • stanwendt Stan Wendt (@stanwendt) reported

    @Xplornet @EricssonNA Maybe my internet in PEI won't be so terrible next year!