Xplore

Xplore Outage Report in Saint-André-Avellin, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-André-Avellin, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-André-Avellin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-André-Avellin, Outaouais, Québec 12/07/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Fred_Wreck1983 @Xplornet No idea. I've been waiting 8 days for them to troubleshoot. They responded to my CCTS investigation with a letter stating that they have a "known issue" with their network/equipment...this actually their defence for not providing what they are charging for!

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @SpaceX A friend that lives 8km south of me randomly tried and got in just now. I think I am *just* out of range to the north of their service area. I'm willing to put up with a downtime with this because I already have hours of downtime daily with Xplornet!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Good stuff.... @Xplornet basically non-existent again this evening. Get your act together guys. Competition is coming. At this point they don't even need to try to be better than you. It's like you're actively trying to be horrible.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet AHAHAHAHAHAHAAHAH - "UP TO" - you guys should be ashamed of yourselves!!!!!!!! Ya just like you provide me 'up to" 25 MBps. Never once seen over 4 MBps. You are snake oil sales people.

  • Nick62289935 Nick (@Nick62289935) reported

    @cbraedley @Xplornet For anyone thinking about becoming a customer...These guys replied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    @Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    Apologies to @xplornet and the agent I spoke with when I was frustrated. They tried their best to help ... in the end it was my issue. Shame on me and apologies to them. & For the record my service from xplornet has been excellent since we have had it!

  • TracyRimmer TracyRimmer (@TracyRimmer) reported

    @Xplornet Could you maybe stop posting photos of animals and start supplying the service you’re being paid for? Maybe?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did u know ur an isp, and people pay u for a service that u barely provide. **** u guys suck.