Xplore

Xplore Outage Report in Saint-François-du-Lac, Centre-du-Québec, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-François-du-Lac, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-François-du-Lac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-François-du-Lac, Centre-du-Québec, Québec 02/01/2026 08:05

February 01: Problems at Xplore

Xplore is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • Birdm0use Birdmouse (@Birdm0use) reported

    @Xplornet My internet is down... why u no call back...

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet haha, note the "up to" in there - in reality, what you'll get is 2mb for 18 hours a day, and zero connection for the other 6. If you want awful service, and even worse customer support, then sure, give Xplornet a call.

  • AerovuAerial AeroVu Aerial (@AerovuAerial) reported

    @ctvwinnipeg Check out the website Xplornet sucks then get back to me with this good news maybe help Starlink and we will finally have real internet

  • KeiranUnknown FearSkoden (@KeiranUnknown) reported

    @elonmusk My First Nation reserve has terrible internet and is in need of starlink Mr. Musk. Attawapiskat, Ontario currently only has xplornet and xittel which only offer 2-10mbs download and 2 mbs upload. We need your help.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @ReNewCanada @MBGov @Xplornet Well the Pugwash NS tower tonight is giving me .38 download even though I am paying for up to 50. Can’t watch anything tonight. Good like with this terrible service Manitoba. Do you really want to give a service like this to our First Nation friends??

  • BeeBopBooBop the Cobblestone Farm (@BeeBopBooBop) reported

    @Xplornet hi - internet is down Paris - please fix

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet @chriswtburke A) they're not sorry, and B) if you do provide them with your account info, they'll block you from contacting support in the future. This company provides an awful service, and then refuses to actually offer any support or assistance.

  • mingo59 Marci Girling McPeak (@mingo59) reported

    @Xplornet we pay for 50, getting 1.3 to 5.1 mbs download tonight … horrible service.