Xplore outages and service status in Saint John, New Brunswick

Problems in the last 24 hours in Saint John, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint John, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint John, New Brunswick

The most recent Xplore outage reports came from the following cities: Quispamsis.

City	Problem Type	Report Time
Quispamsis	E-mail	2 months ago
Saint John	Wi-fi	2 months ago
Saint John	Internet	4 months ago
Saint John	Total Blackout	5 months ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerard Cooke (@GerardCooke8) reported 6 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Keith Murray (@keithwawanesa) reported 7 minutes ago

  @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 11 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 12 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  - Julz - (@julzlajulzjulz) reported 14 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  Mark Carruthers (@MarkC_Avgi) reported 14 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 17 minutes ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  J✨ (@i_like_soup_) reported 19 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 22 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Colin Stewart (@cstewartyqr) reported 26 minutes ago

  @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.