Xplore

Xplore Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/01/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • bloomingrev Kristine O'Brien (@bloomingrev) reported

    Hey @Xplornet your customer service is exceptionally awful. Like, extraordinarily wretched. Terrible. Useless. Pathetic. I hate giving you money and look forward to the day there is another option in our rural area. #ruralontario

  • doug_keyes doug keyes (@doug_keyes) reported

    @Xplornet why so slow?

  • NewtAedes Aedes Scheer 💙💛 (@NewtAedes) reported

    @Gudie Meanwhile Xplornet is cutting off satellite service to remote clients in the Yukon (or those north of Whitehorse). Could we use some of that money to extend the service here until an affordable alternative provider can be found? @drbrendanhanley @Premier_Silver

  • IainReid10 Iain Reid (@IainReid10) reported

    So happy to have made the switch to @The_Vianet fibre internet. Goodbye @Xplornet - we will not miss your incredibly slow speeds and poor technical support.

  • lmn071966 🇨🇦 (@lmn071966) reported

    @Xplornet Hi I contacted support, they are sending a service man. Thanks for your quick response.

  • JRW34920847 JR W (@JRW34920847) reported

    @elonmusk Change it to Xplornet, since Starlink is getting just as slow

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @lmn071966 @Xplornet You are fortunate. #xplornet refused service. They admitted to our tower being oversold. Wouldn't that be bait and switch. Unfortunately our Township doesn't value services to their citizens

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Within a week AGAIN xplornet is down. After AGAIN paying good money for a tech to fix their OWN equipment. Has anyone, a single household got one ONE good story of xplornet service??

  • 8220 Henry (@8220) reported

    @Xplornet You have very screwy procedure!! If a technician comes to see whether I can upgrade my service & it turns out I can't, then I have to pay $75 fee -even though your people said it should be available. This is pure bull manure! @cbcgopublic

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Hey xplornet. Some of us need internet to work, please fix your ****