Xplore

Xplore Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/10/2025 18:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet why don't u get the ******* hint, all ur customers hate u, and the service u provide.

  • BandellJim Jim Bandell (@BandellJim) reported

    @Xplornet worst customer service!!!! Done. Changing providers!

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet why are you stupid

  • Murray70051295 Murray (@Murray70051295) reported

    @SpaceXStarlink Good evening I live in rural Canada. We have a wide variety of radio internet and satellite xplornet. The problem is they are slow and unreliable. I am a contractor that would like to become an installer for starlink.

  • Charles96209000 Charles (@Charles96209000) reported

    @Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.

  • KimYCarson Kim Carson (@KimYCarson) reported

    Seeking assistance from @Xplornet has been beyond frustrating. Treated so poorly by customer service.

  • Vinodies Vince (@Vinodies) reported

    @Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet is anyone going to pick up the call. Been on hold for over 4 hours today. Horrid experience!!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet What'd help is more data, you cheap bastards.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet fix ur service