Xplore

Xplore Outage Report in Saint John, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint John, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint John, New Brunswick/Nouveau-Brunswick 12/13/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @LavergneRobert @Xplornet Not as bad

  • davinalytle Davina Lytle (@davinalytle) reported

    So @xplornet called me with a "solution," are you ready to hear it? They can't give me access to the internet 24/7, or an upload speed of more than .879 MB per second (when it does work), but they're giving me a small credit on my bill for the next three months. 🤨

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet my problems started when your garbage monopoly bought out the only valid competition and forced me to return to being your customer. And yes I have shared that opinion with the people who want you to mis manage the unused firberoptics 5 km from my house.

  • jnnbltr JeanineBB (@jnnbltr) reported

    @Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet I feel like the hours I've spent with your tech support should be compensated bc the amount of times I've been told "just turn it on and off again" after sitting for an hour on the phone is ridiculous. The sooner REAL high speed gets to rural Canadians, the better.

  • pudarg88 Grant Pudar (@pudarg88) reported

    Glad I canceled my @Xplornet service when I did. Checked my bull thinking it was supposed to be less but it was more with the still ****** service.

  • Aubrechtova_ 𝕮â𝖑𝖎𝖓𝖊:3 (@Aubrechtova_) reported

    i could get a group of orangutans and they could **** out something better then xplornet including customer service wtf man

  • Highway74212302 Highway To Hell (@Highway74212302) reported

    @WidemanLorne I've got xplornet. It's gone from poor to mostly unusable

  • davinalytle Davina Lytle (@davinalytle) reported

    @livingwithabuse @Xplornet Honestly, Nicola, I'm so angry. We called them multiple times before we moved & even though we were told they shouldn't have, they promised us we'd have internet. Now what? I can't even do a therapy appt. & had to cancel todays. 😭😭😭