Xplore outages and service status in Saint John, New Brunswick

Problems in the last 24 hours in Saint John, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint John, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Saint John, New Brunswick

The most recent Xplore outage reports came from the following cities: Saint John.

City	Problem Type	Report Time
Saint John	Internet	16 days ago
Quispamsis	E-mail	3 months ago
Saint John	Wi-fi	3 months ago
Saint John	Internet	4 months ago
Saint John	Total Blackout	6 months ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 2 minutes ago

  I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada? I see absolutely nothing from them. Maybe people just can't connect? But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC

• 
  Systematic Hands (@MADmarky112) reported 4 minutes ago

  @xplore_ca **** xplore 160$ a month for 20mb/s with a 200 g limit is bull **** most of the time it won't work at all

• 
  MightyJoeMaple (@JG98942814) reported 7 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  Andrea Galante (@AndreaGal67) reported 7 minutes ago

  @altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

• 
  Garth Twitchell (@GarthTwitchell) reported 10 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

• 
  Smokey Bull 😤 (@KingPearye) reported 14 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 16 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 19 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  CJH (@CJH39493411) reported 20 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?