Xplore

Xplore Outage Report in Saint-Michel-des-Saints, Lanaudière, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Michel-des-Saints, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Michel-des-Saints and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Michel-des-Saints, Lanaudière, Québec 11/09/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?

  • JamesWh52280846 James White (@JamesWh52280846) reported

    @Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @xplornet @bellmobility thieves! I pay so much for internet every month, but no break for this long time user during Covid lock down. Feel so tough to be taken advantage off over and over with poor plans and no competition. I pay over 10 K for internet annually #nunavut @CRTCeng

  • joepdore joe (@joepdore) reported

    @Lips88 @SucksXplornet Same. 2 outages in 2 years with Silo (routing glitch and a lightning strike). Now at 15 outages since August with @Xplornet Sending this tweet on Koodo LTE because Xplornet is still down (going on 14 hours now)

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Upgrade towers? Nah. Help the xplornet satellite customers? Nah. Lower over-usage charges? Nah. Get users more data? Nah. Build a new office that shows off profits in spite of a majority of angry customers. Yeah, do that.

  • dscseedguy Sean Dunnett (@dscseedguy) reported

    @Xplornet into a 15+hr outage of the former Silo network again. Just the type of service we've come to expect from this company. #fail

  • JeffMarrrrrchan Marchant, JP (@JeffMarrrrrchan) reported

    @madinuk @FrankReardon1 Im not trying to minimize your concerns but the vast majority of rural Canadians are unable to connect. Our county council for example just spent 2M with xplornet to introduce LTE service, its $99/month for 25mbps. I just got online, I had previously had 1mbps for the same price

  • drewfurn Drew (@drewfurn) reported

    @Xplornet Seriously... I’ve been on hold for 3 hours trying to get someone to check my satellite and this is what you guys post... you obviously are way way out in left field when it comes to customer service.. what is going on with your company

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been reduced to privately facebook messaging the local tech because your rep refused to contact or provide contact information for him. This is beyond unacceptable. You service a large part of NB, not providing immediate action is atrocious.