Xplore Outage Report in Saint-Michel-des-Saints, Lanaudière, Québec

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Saint-Michel-des-Saints, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Michel-des-Saints and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (8%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Melodie Osborne Scott (@mellybelle57) reported 2 minutes ago

  @Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay

• Robert H (@Robert_Hammond) reported 5 minutes ago

  @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

• Robert H (@Robert_Hammond) reported 7 minutes ago

  Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?

• Garrett Wolf (@garrett_wolf3) reported 8 minutes ago

  @RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.

• alfred dockstader (@alfred131) reported 11 minutes ago

  @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

• Speaking Truth to Power Since 1976 ¯\_(ツ)_/¯ (@r_diamond) reported 12 minutes ago

  @Bell_Aliant @Xplornet I mean, "Oh, I didn't know they had 100MBPS in your area now" would have been fine. Laughing at me and saying "If you have Xplornet you are NOT getting 100MBPS" was just...rude. Feel free to listen to the recorded call and tell them off from me :)

• William Holmes (@HolmesWil) reported 17 minutes ago

  @Xplornet Your customer phone line is busy. (And full of noise) Do you use Xplornet to carry your customer service? That would explain it.

• Rod Jamieson (@CILDominion) reported 19 minutes ago

  @garrett_wolf3 @Xplornet @elonmusk Had them for a couple months....never getting that time back!

• whatajokeffs (@DJLO) reported 20 minutes ago

  @Xplornet Please enjoy fixing your broken service for your paying customers.

• Tracy L. (@soultrain123) reported 25 minutes ago

  Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…