Xplore outages and service status in Saint-Paul, New Brunswick

Problems in the last 24 hours in Saint-Paul, New Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Paul, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hudec (@DaveAHudec) reported 1 minute ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Indubitably Tho (@IndubitablyTho) reported 2 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Smokey Bull 😤 (@KingPearye) reported 7 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  Kel.Ehh (@KelllEhhh) reported 9 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  Lucian (@LucianFilm) reported 9 minutes ago

  @xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?

• 
  Ally Bryant (@Eh_Bee_Sea) reported 9 minutes ago

  @xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.

• 
  Oscar Diaz (@tecnogreen) reported 10 minutes ago

  @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 10 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Gerard Cooke (@GerardCooke8) reported 10 minutes ago

  @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

• 
  Jim Elliott (@Elli32006352Jim) reported 14 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.