Xplore

Xplore Outage Report in Saint-Sauveur, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Sauveur, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Sauveur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Sauveur, Laurentides, Québec 12/12/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chalackd Dano (@chalackd) reported

    @alexposadzki @globeandmail Don't buy into it. Xplornet is, and has long been, an absolutely, horribly good awful company, and terribly unreliable connectivity provider. Gotta be hands down the worst provider in Canada. They survive only by buying out competition to hold a monopoly...

  • PennerBrian Brian Penner (@PennerBrian) reported

    CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink

  • chalackd Dano (@chalackd) reported

    @HoneycutRa @Xplornet Lol, I feel for you on that one. By every coverage map out there, I should have perfectly good service. In reality, being just over the crest of a valley edge/hill, I'm in a hole from even a tower that's just over a mile away. I have to stand on the shop roof to send a text...

  • chalackd Dano (@chalackd) reported

    Finally free from @Xplornet, and with wonderful timing, another option finally came to my area. A new provider, CCI Wireless, began installing towers around Alberta and provided a far, far better service. They even seemed to actually care about customer support.

  • anne_corri Corri-Anne Chiles (@anne_corri) reported

    @XplornetES @Xplornet I definitely don't feel better that you exist! Get my damn internet working. Stop playing with the coyotes and get your **** together. Day 2 of no internet!

  • dchipp David Chipp-Smith (@dchipp) reported

    Hey @Xplornet, r u going to #fixyourshit? 39 hours without internet now. Calling your 'support' gives me a different answer each time. First it's a Fibre line issue now it's still being diagnosed but not really sure what is going on?? Hey @AltimaTel do you service Rockyview?

  • chalackd Dano (@chalackd) reported

    @chefdills Imagine being in 2022, running a highly overpriced ISP, and still being too cheap/incompetent to have redundant hardware in place so your customers can be out of service for two full days while you wait on parts... Only @Xplornet...

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?

  • cailli3 Danielle Cailliau (@cailli3) reported

    @jarvisa2002 @Xplornet We have an outage down by lethbridge since 11 pm Saturday night. This is ridiculous!!

  • thepooppack mas (@thepooppack) reported

    after years of horrible reviews that continue to grow to this day, how can you still look at yourself and call your company the best rural internet service in canada @Xplornet you have consistently provided canada with the worst internet speeds of all time and continue to do so.