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Xplore

Xplore Outage Report in Saint-Sauveur, Laurentides, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Saint-Sauveur, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Sauveur, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyPickles6
    Billy Pickles (@BillyPickles6) reported

    And hopefully Starlink package gets delivered sooner than later so the next call to @xplornet is to cancel my service once and for all. Hopefully rest of you got service!

  • INeededTheMoney
    Jesse Campbell (@INeededTheMoney) reported

    @isabh352 @Xplornet I've tried so many times to be compensated for their terrible service. They know there's no other option in our area so they just dog us.

  • ginsquirrel
    Claire (@ginsquirrel) reported

    @Xplornet soooo is service down in Barrie, ontario? Can’t get hold of anyone on the phone

  • JodiJDeJong
    Jodi (@JodiJDeJong) reported

    @s_rich27 @Xplornet internet is down in Roseneath, Northumberland county. What's up with that? @Xplornet

  • ImSeanHarrison
    Sean Harrison (@ImSeanHarrison) reported

    @StaxOfDonuts @Xplornet No provider will service our area except xplornet, I got to preorder starlink but it’s not here yet :/

  • bustinskullz
    iOFtheBEHOLDER (@bustinskullz) reported

    @Xplornet Internet down in Windsor Ontario for a couple hours now. I see alot more posting about it almost Canada-Wide! Not even a post addressing it, kind of sad for how much money you make upcharging and throttling.

  • 75bugger
    mike (@75bugger) reported

    @Xplornet you guys suck dead donkeys. What the hell is going on that you cannot notify your customers of an outage. Take my money and give us **** service. Thanks for nothing

  • _ADsquared
    Hillbilly Bets (@_ADsquared) reported

    @oskypanny @MC_ALaCampagne @Xplornet I’m sure they are doing everything they can. I can count on one hand the times I had outages. Would help to have an outages map on their site, with a description and ETA, just like Hydro-Quebec has. Would limit the number of support calls

  • mb_cls
    mb, MCpl (ret’d) 🇨🇦 (@mb_cls) reported

    @Xplornet WTH? Can’t call support. No update on your website. Link to Twitter on website incorrect. No service from at least Manitoba to New Brunswick. How about updating clients who pay for this poor service.

  • BillyPickles6
    Billy Pickles (@BillyPickles6) reported

    @Xplornet internet just came back online for me. Nobody from customer service has yet to answer issue seems to have been resolved. Going to hang up to clear the cue for other people that need to speak to them that may still be offline. #xplornetoutage