Xplore Outage Report in Saint-Sauveur, Laurentides, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Saint-Sauveur, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Sauveur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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acapp
(@anna_cappy) reported
@Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.
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Pip
(@saskiaages) reported
@Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.
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If you’re not angry you’re not paying attention
(@staysangry) reported
@tammyrobert Nope. We don’t even have good cell service here. I have xplornet lte and it’s actually really good. But 110$ per mth. I also have a land line $70/mth. Cell phone $80/mth. And we bought a cell booster for $800 when my husband had to work from home. It’s expensive to be connected.
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Stockyrds
(@stockyrds) reported
@Xplornet rockyford tower in alberta is down. No internet service
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Marcie Callewaert John
(@marcie_c_john) reported
@Xplornet I was so glad when I moved to an area where we could also access Telus Smart Hub and xplornet wasn't the only option. Painfully slow and expensive for such tiny data packages.
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Shawn Sabine
(@ShawnSabine1) reported
@Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!
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acapp
(@anna_cappy) reported
@Xplornet our internet has been down since Monday morning - still no explanation of what the problem is. No ETA of when it will be fixed. How do you expect to keep customers with this kind of service.
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Jason Allonby
(@jasonallonby) reported
@SeanRossSapp Sean please report that Xplornet sucks! My internet has cut five times during the buy in!
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Chris Vickery
(@ChrisVi1234) reported
@Bell bell outage Southern Ontario and Eastern Ontario: disconnected TV & Internet & Phone landline. Maintenance repair problem. Rogers, Telus, Cogeco, Shaw, Shawdirect, Freedom, Bell Aliant, Xplornet, Fido, Eadtlink, Teksavvy all outage..
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𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
@DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working