Xplore

Xplore Outage Report in Saint-Sévère, Mauricie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Sévère, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Sévère and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Sévère, Mauricie, Québec 01/24/2026 17:25

January 24: Problems at Xplore

Xplore is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    by allowing us to remove xplornet from our lives completely my bill is $145 dollars a month for "up to" 25Mbps with unlimited download... it's pretty sad that I don't even get 3Mbps anymore. I get there is more pressing matters at hand then my **** internet but the ones suffering

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took him 43 days to upload this picture using the new LTE tower. Xplornet us garbage can internet. Don't fall for their manipulations of the truth.

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @WeatherLandG @Xplornetsuppor1 Can’t even fathom not having throttled internet... like clockwork, between the hours of 1600 and 2100 internet speeds run at a snails pace with @Xplornet .... the inevitable result of poor coverage and over-subscription....

  • lilrippy Ricky VanWeston (@lilrippy) reported

    @Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡

  • 747_s Canadian Britchick 🇨🇦🇬🇧🇺🇸 (@747_s) reported

    @Green_Duck10 @Xplornet supposedly *service issues*

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet If he records his playing on an old wax cylinder, puts it on a train to BC, I'm betting people in BC could play the wax cylinder before xplornet's crap internet would be able to load it online.

  • alishalauraann Alisha Dickinson (@alishalauraann) reported

    @MaloneOCSB Currently in the same boat :/ I've been working from home for most of this pandemic, and we reached 90% today and it's only the 18th. We'll be maxed out by the end of the week and will be out of luck until February. Xplornet Satellite is our only option and it's horrible.

  • willoagr Dave Elliott CCA On (@willoagr) reported

    @lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.