Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Théophile, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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ThatBadDad
(@ThatBadDad1) reported
Hey @Xplornet 9 hours we've been down now, and did you know that it takes 3:42 to just finish welcome messages. I spent over an hour on hold today already.
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J macmunn
(@Jmacmunn1) reported
@Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues
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Kapwa Mom
(@kapwamom) reported
The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet I'm all out of witty things to say about your service right now, so I'll just say this: you guys are truly the worst ISP in Canada. @APLenehan should be proud of that distinction, it's not easy to be this hated and still be oblivious to it.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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wejitu ⌛️
(@JeddorePhil) reported
@fanCRTCProfling @FrankReardon1 @Xplornet That's my old service. Had it for like 5 years now I think. Maybe more.
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.
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Trainer Gloria 🇨🇦
(@TrainerGloria) reported
@Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman
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Commissioner Miner
(@fanCRTCProfling) reported
@mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?
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bugalooa
(@bugalooa) reported
Shocker @Xplornet down again and slow as ever