Xplore outages and service status in Saint-Théophile, Quebec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Saint-Théophile, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Saint-Théophile, Quebec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 22: Problems at Xplore
Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley-Rose C (@TrashleyMess) reported@xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?
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Lucian (@LucianFilm) reported@xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?
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SirFrancis Bacon (@SirFrancisBac20) reported@xplore_ca Pull it down
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Colin Stewart (@cstewartyqr) reported@tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.
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Andrea Galante (@AndreaGal67) reported@altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.
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Ally Bryant (@Eh_Bee_Sea) reported@xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.
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Commissioner Miner (@fanCRTCProfling) reportedEveryone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC
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Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported@macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…
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Mike Gazzola (@The_RealestReal) reported@xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now
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Kel.Ehh (@KelllEhhh) reported@xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.