Xplore

Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Théophile, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Théophile, Chaudière-Appalaches, Québec 12/17/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet and gaming is like dragging your ***** across glass for a mile. Get your internet straight, ffs your **** internet makes me want to pull my hair out it is so trash. If you cant offer a minimum of 50mbs average, give me my ******* money back

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    With the release of @Xplornet 's new 50/10 internet package, seems my internet is now suffering due to the sheer lack of any gives a **** from this company. Let's just over sell what we can't provide. It's pure lunacy that there is no other options from any other company...

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet well we have "entwr excuse here" You offer 75mbs/5mbs Never got it once I should charge you for the lies

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet past week and a half with your stupid *** customer service too. useless ***** where its never an issue with the internet but no one can ******* use it

  • LibbyDavies Libby Davies (@LibbyDavies) reported

    We just gave up on @Xplornet because it was just such poor unreliable internet coverage (& expensive) but wow closing account is even worse - a rip off! #poorservice #comsumerreports #alert

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • huhwhatya Sarah (@huhwhatya) reported

    @Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?

  • brycevaughn53 Bryce Vaughn (@brycevaughn53) reported

    @elonmusk my Starlink package came in and along with a few others in an isolated community in Oxford House, Mb. Can. We're all going to get rid of the @Xplornet's slow and very expensive "high speed" service. The whole people in the community are planning to get Starlink internet