Xplore

Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Théophile, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Théophile, Chaudière-Appalaches, Québec 01/19/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EdgeInnovations Edge Innovations Inc. (@EdgeInnovations) reported

    @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is almost unusable. I'm paying for your highest speed plan. This shouldn't happen.

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @dat3010 @thunderf00t Yes, Xplornet is probably the worst company I have ever had to deal with. Additionally I had to run a VPN to avoid their periodic disconnections for using a streaming service like netflix or youtube. I am beyond thankful for Starlink, even if Elon is a snake oil salesman.

  • rliwczak Rickdiculous (@rliwczak) reported

    @Xplornet how long will you be down this time . 20 mins west of Didsbury.....

  • FarmsQuesseth Quesseth Farms (@FarmsQuesseth) reported

    @Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    Did the internet go down in #Iqaluit @Xplornet @qiniq ???

  • lWeedaa lWeedaa (@lWeedaa) reported

    @Xplornet is a ****** joke!! Havent been able to use internet for the last 2 weeks. Not even getting 1/8 of the speed I should get + constant disconnect. Technician came to repair on monday btw. Ive been on the phone for 1h30 tonight again for support.

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Kotyjo Starlink is life changing. Updates don't take 2 days and destroy your data cap. Xplornet is one of the worst providers out there.

  • botterillsales Todd Botterill (@botterillsales) reported

    @AnnexAgro @elonmusk Had mine about a month now. Love it. Been working way better than xplornet even in bad weather

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad service that almost every evening the internet stops working completely. #xplornet