Xplore

Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Théophile, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Théophile, Chaudière-Appalaches, Québec 11/23/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MissElle1212 Miss_Elle (@MissElle1212) reported

    @Xplornet 24 hours later and let me guess…still diligently trying to restore service in Greater Napanee? That cut and paste response needs to be updated. Terrible.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    This article does not cover the idea that a Rogers/Xplornet deal wld involve a network sharing agreement but that'd be folly b/c it assumes Rogers would do what it’s interests are 180° opposed to: support a new formidable 4th mobile operator to replace one that already exists. 8/

  • custardpuppy 🐾🐶Puppy!! ♿🔞 | EMERGENCY COMMS OPEN‼️ (@custardpuppy) reported

    Update: It's been 24+ hours that our internet has been out for @Xplornet We called your customer service with no help, our equipment ISN'T broken as it NEVER is. You always want us to pay $100 to get it fixed and then it turns on again without "fixing" FIX YOUR **** SERVICE.

  • CPbkfan BKFAN 🇨🇦🇺🇦 (@CPbkfan) reported

    @Xplornet Thanks for the reply, no longer a customer

  • SteveMcCabe73 Steve McCabe (@SteveMcCabe73) reported

    @jzantinge2 I have Xplornet….it’s not half bad half the time.

  • TheHersh Amy Hersenhoren (@TheHersh) reported

    I’m trying to cancel internet services with a Canadian company. It should take 20 minutes. I spoke to someone for 5 minutes and was passed to “loyalty” to complete the process. On hold for an hour. Is it really a surprise you are losing all your biz to @SpaceXStarlink @Xplornet ?

  • chalackd Dano (@chalackd) reported

    @TariqElnaga And what's the chances that they'll be offering funding to awful, monopolistic and deceptive Xplornet to expand their predatory and overpriced rural 'services'...

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • canhockeyhoser canadianhoser (@canhockeyhoser) reported

    @Xplornet are we going to have this outage fixed today? Come on already give us some kind of update beyond we’re working diligently.

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    @Xplornet I don’t just rant on the internet for no reason. You’ve been “looking into” this for the past month. Someone on your end dropped the ball here and you are trying to blame us financially for your problem.