Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Théophile, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
Hey @Xplornet expect a phone call tomorrow to withdraw consent for you to charge my credit card any more money until you fix my completely broken connection. Every night this week it's been 100% unusable for at least two hours. It's been months of <2mbps. Fix it.
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Cameron Brewster
(@CameronBrewst20) reported
@Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.
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Scott Terrio
(@ScottTerrioHMA) reported
@sharonhoyes @Xplornet I always select Sales when calling for tech support, that way you always get a person.
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet It may be just the beginning of winter, and some Xplornet customers have gone south for winter but this particular Xplornet customer remains in Canada to face the terrible service. #CancelExplornet
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Metal Wolf
(@m3t4lw01f) reported
Another evening unable to use any of the many streaming services and online gaming services I pay for. Thanks @Xplornet. You rock. I bet @APLenehan has no issues streaming the weird porn he's into though.
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Craig Senchuk
(@CraigSenchuk) reported
@NeustaedterMark That’s awesome, anyone in Carberry area on @StarlinkPage yet? Log into site and just says they will let you know when available. @Xplornet sucks, need to cut that cord!
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Nick
(@Nick62289935) reported
@Bobbeyyyyyy @Xplornet Oh, I'm their problem alright. They have outright told me that they will not uphold their end of the contract. I will fight them every way I can until they do something. They've tried to block me everywhere they can...it only strengthens my resolve!
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Steve (BoSox fan in Blue Jay land 🇨🇦)
(@stevecurious2) reported
Dear @Xplornet I am once again having intermittent connectivity issues. Wondering when exactly I will get the improved reliability (vs. Bell) I was promised when I switched to you folks. Your service has been far worse than Bell ever was and that is saying a lot.
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Nick
(@Nick62289935) reported
@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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Clay KlyxY Vautrin
(@KlyxYcs) reported
@Xplornet @KevinCBailey what is there to look into? this is just the normal type of service you've been supplying for at least 8 years now