Xplore

Xplore Outage Report in Saint-Théophile, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Théophile, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Théophile and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Théophile, Chaudière-Appalaches, Québec 12/01/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @higherjessica Xplornet is satellite, I don't believe the towers have anything to do with our net. I'm just in a bad area.

  • cpwcsk Chad Peters (@cpwcsk) reported from Dinsmore, Saskatchewan

    @Mullin_95 @Xplornet You are lucky to be able to cancel. I am on day 8 of trying to get rid of them.

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    …is not good enough when I pay a ridiculous amount of money for @Xplornet ‘s top package. 50/10 is bad enough, but paying for that and receiving 28/6 on a good day? That’s fraud. Telling me to not ask for the service I pay for is **** service. And you’re the only one in area.

  • Binoo_Snipes B1noo (@Binoo_Snipes) reported

    @Xplornet Why is my internet so bad i cant even run any game. I have to use my phone hotspot that works way better than my internet. Even if im the only one on my wifi i still get 1000 ping. Fix your internet please

  • SomePEIslander Zachary (@SomePEIslander) reported

    .@Xplornet there's been a tower issue where I am for almost 24 hours now. Any possible way this will get fixed soon? It's the Glen Valley tower. Also, am I going to get some sort of discount for this outage time?

  • bkristjansson1 Barb Kristjansson (@bkristjansson1) reported

    @Mullin_95 @Xplornet When I called to cancel xplornet, the fellow asked why. I said I went with another provider. He asked if I would tell them who, I said Starlink, he said 'oh yea, they're fast' Hilarious.

  • JeffKuntz11 Jeffery Kuntz (@JeffKuntz11) reported

    @Mullin_95 @Xplornet Ok. Will look in to it. Hopefully it’s available in our area. Let me know how it works , as of right now we are just hotspotting from our ph, as our last internet provider was garbage.

  • forlinor Vera said that? (@forlinor) reported

    @Xplornet is there an outage in Simcoe county? Internet has been down 2 days, powercycled everything then tried to call support and the wait is 63 minutes. I have to go out so can't stay on the line. Just want to know how long this is going to be.

  • HappyYogurtMB Happy Yogurt (@HappyYogurtMB) reported

    Cancelled my Xplornet service. 10 minute call (7 minutes of them trying to get me to stay, 2 minutes on hold, 1 minute to cancel the account)

  • Joey30046758 Joey (@Joey30046758) reported

    @elonmusk I wouldn't mind exchange my xplornet with Starlink but I'm not sure if they would have signal up in canadian arctic 🤔