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Xplore

Xplore Outage Report in Sarnia, Lambton County, Ontario

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sarnia, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • No0neParticular
    The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Ansovald @Xplornet My latest speedtest was 3mbps down. I'm not home to run another using that website, but my Google WiFi is reporting 0/0. Screenshots incoming...

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Xplornet What inconvenience? It's never really worked correctly since the day I got it installed, so the only difference is you've actually posted about an outage this time.

  • JustmeinNB
    Nancy Daamen (@JustmeinNB) reported from Humphrey Corner, New Brunswick

    Middle of the day, nice weather. Internet keeps going up and down for no reason. This is exactly why we are leaving ... xplornet SUCKS. You can get speeds up to......! (But you probably won't!!!) @SucksXplornet

  • unnervingfalcon
    Wes (@unnervingfalcon) reported

    @elonmusk @Tesmanian_com Need service badly. Sometimes it takes me 30 min to watch a 5 min 240p YouTube video. I signed up in Province of Ontario. Xplornet satellite internet sucks.

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @JustmeinNB @SucksXplornet It's not "no reason" ... you have the reason in the second half of your tweet there. Xplornet sucks, that *is* the reason!

  • rydiaasuka
    Rydia Asuka // BLM!! (@rydiaasuka) reported

    Xplornet sucks 1/10 don’t recommend.

  • Nerdy_Snake
    FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.

  • dharmachef
    Dharmachef (@dharmachef) reported

    Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • garvie_steven
    Steven Garvie (@garvie_steven) reported

    @elonmusk @SpaceX I just finished checking every internet service available for a possible rural house purchase. Xplornet is the only option. As a SysAdmin I cant do it! I live on the 45/46 North constellation. Please hook me up to complete my dream. Starlink is the dream!