Xplore

Xplore Outage Report in Sarnia, Lambton County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sarnia, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sarnia, Lambton County, Ontario 12/06/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Hey @Xplornet should I call Bell who just knocked on my door asking me to switch. Probably would have consistent internet with them. And yes...I did reset my router which seems to be the only tech support suggestions you have.

  • GlenabbeyFarms GlenAbbey Farms 🇨🇦 (@GlenabbeyFarms) reported

    @Xplornet get your **** together... no internet for 2 hours and nothing to explain the outage? I'm done with your ****** service as soon as I get my StarLink equipment...

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    read those as much as the next person so I accept what the @Xplornet CSR is telling me. So I have to purchase a one year service agreement at about $7 a month but the first 6 months are free. So a work order has gone out and I am waiting to speak with the contractor. In the /5

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @theJagmeetSingh It is so bad Canadians don't even realize it. I get taken advantage off and laughed at on a monthly basis living in the North (Iqaluit, Baffin Island) @Bell around 500 for 3 cell phones, no plans available for my needs. @Xplornet around 1K per month through home office. No plans.

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

  • botterillsales Todd Botterill (@botterillsales) reported

    @SilverStarAg @StarlinkPage We should start a support group lol, waiting after sending a deposit, can't wait to boot xplornet

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @MrStache9 As well, we’ve had to over over $100 per month for 50GBS of ****-*** Xplornet satellite internet because there’s nothing else. And it doesn’t even work.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

  • davinalytle Davina Lytle (@davinalytle) reported

    Sorry, #TwitterFamily, I'm still having huge issues with my internet...it's there and then it's gone... 😟 They sent out a service guy again today, but he couldn't do anything. Now they're telling me it will be sometime next week before they can try to fix it. @xplornet