Xplore Outage Report in Sarnia, Lambton County, Ontario
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The latest reports from users having issues in Sarnia come from postal codes N7V.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sarnia, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sarnia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Sarnia, Lambton County, Ontario
The most recent Xplore outage reports came from the following cities: Sarnia.
| City | Problem Type | Report Time |
|---|---|---|
 Sarnia |
Internet | |
| Sarnia |
Internet | |
| Sarnia |
Internet | |
| Sarnia |
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| Sarnia |
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| Sarnia |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Xepher
(@345dub1) reported
@Xplornet Your internet is down horrible. We only get a tenth of what we are supposed to get, and I can't even play a simple 5 minute game of Destiny. You better update your service soon with higher speeds, and lower latency. Starlink will put you guys out of business in a second
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Frenchie
(@LavergneRobert) reported
@FrankReardon1 @Xplornet ? Is cell phone service as bad
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet I feel like the hours I've spent with your tech support should be compensated bc the amount of times I've been told "just turn it on and off again" after sitting for an hour on the phone is ridiculous. The sooner REAL high speed gets to rural Canadians, the better.
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Trainer Gloria 🇨🇦 I❤️🇮🇱
(@TrainerGloria) reported
@DaveNuss17 U r lucky u got 9. We paid for 10, usually got 5 and service was on/off each day for the past year+. During pandemic when we need to work/study from home, couldn’t spend time at our cottage cuz xplornet sucks. We switched ISP ystdy & internet is faster,cheaper,works nonstop.
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Cory Gosnell
(@CoryRyanGosnell) reported
@Xplornet Another night with dropped service. Still not service all for an on-site tech visit. Spent 40 min on the phone (likely not as pleasant as I would have liked to have been). Going to bed, and hope the service is better in the morning.
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JeanineBB
(@jnnbltr) reported
@Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/
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Karl
(@KarlSchwartz15) reported
@Xplornet Already a customer hoping this will boost our service! Lol
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Davina Lytle
(@davinalytle) reported
@livingwithabuse @Xplornet Honestly, Nicola, I'm so angry. We called them multiple times before we moved & even though we were told they shouldn't have, they promised us we'd have internet. Now what? I can't even do a therapy appt. & had to cancel todays. 😭😭😭
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InvertedCow
(@CowInverted) reported
@Xplornet you Almost make it sound so good But you should tell people that UP To really means 50 Mbps or less and 10 Mbps or less upload, meaning when your fine service is sitting at 15Baud down and so low that Speedtest cannot get a reading for up load, it is still UP TO
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Cory Gosnell
(@CoryRyanGosnell) reported
More horrible service by @Xplornet. Each time I call I get a different answer. Internet download speeds of less than 1Mbps (we pay for 30). Open work order assigned to the tech who was problematic last time (and still hasn't called). This is NOT customer service.