Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/06/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Repinerator Repinerator (@Repinerator) reported

    @_chark2020_ @Xplornet And they still try to reach out with their fake “let us help you” bull💩 I’ve been down the tech road so many times I could do it blindfolded. I’m sure u have too. No improvement.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @SucksXplornet @Xplornet is this fraud of a service down again, or is it just the standard terrible??? Asking for someone who pays a bunch of money every month and gets about an hour of service.

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    @Xplornet Honestly, I don’t see how phone call is going to remedy two full days of spotty service due to “maintenance” after reviewing a robocall warning the day before. I had to scramble to reschedule meetings and work from my cellphone. If I have data overages, can I send you the bill?

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    Have I mentioned how much I hate @Xplornet? If so, have I lately? Because they’re terrrrrible. SO terrible.

  • SHARKEY16 Clark Cunningham (@SHARKEY16) reported

    Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @xplornet I'd love to tell you exactly how crappy my internet speed is but the connection is so damn slow it won't connect to the site to test the speed.

  • pcarbonno Pierre Carbonneau (@pcarbonno) reported

    How sad that @Xplornet cannot service costumers north of Sudbury. Without service for week and no companies to do servicing in Gogama ON.

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • pcarbonno Pierre Carbonneau (@pcarbonno) reported

    Be aware that @Xplornet cannot service their products in Northeastern Ontario. No qualified contractors to service them.

  • ZontrayS crimsons alt account (@ZontrayS) reported

    @LazzeeGaming @Xplornet its good for where i live but i just end up havin really bad lag spikes when i play cod and other games