Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/09/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidBe17330646 David Beauchamp (@DavidBe17330646) reported

    @Xplornet Explore the sucks big....I’m supremely not pleased with the internet service... way tooooo many people on the beam in our area!!!!did a test today download speed 1.37 mbps, upload 1.5 mbps. Signed up for Star link.. guarantee 300 mbps download, minimum 130 mbps...

  • alfmckim Steve McKim (@alfmckim) reported

    @andrewmead73 @Xplornet I had no choice until I started my own service. Daily interruptions, data caps, and minimum term contracts. This deal was completely tone deaf by the govt (are we surprised) and is going to hurt smaller local providers who use Hydro Telecom to provide good, reliable services.

  • JerryRi02465347 Mr.JerryK (@JerryRi02465347) reported

    @Xplornet eat a bag of **** you stupid *****.

  • BenKlass Ben Klass (@BenKlass) reported

    @benlucier @EvanGetson MB Gov is about to finalize an RFP in which they basically hand a provincial crown-owned fibre network to Xplornet. Local ISPs are not pleased

  • deaf_mute_ A Deaf Mute (@deaf_mute_) reported

    @Xplornet Internet has gone from not really usable to just completely down today. Is there an outage near Onoway or something? I've DM'ed you with specific location details.

  • billgatescooka brandon (@billgatescooka) reported

    @jbondguy007 @Xplornet I’ve been an Xplornet customer for multiple years and I get 50 down. At times and then no Internet at all and other times I’m on the 25 down Xplornet’s network has been oversold for years there’s still the same **** company they’re only fixing it do to STARLINK and other options

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @Woofers_MB I asked. No cost incurred to Xplornet, but they will reimburse MB Hydro if the Crown corporation incurs cost to operationalize the network to them.

  • RobDirtSkin Rob Skinner (@RobDirtSkin) reported

    @Xplornet @trubesb Don’t waste your time, Barb. We are having the same BS issues. Lie after lie after lie.

  • jcalder1983 Jeff Calder 🏴‍☠️🦆 (@jcalder1983) reported from Montcalm, Manitoba

    @ctvwinnipeg As a former Xplornet customer I must say this was an extremely dumb move. They are the worst company in existence.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet some problems? how can a tech help me make YOUR service morw reliable. thats a you problem that i have to deal with the consequences from. the only way this can and will be resolved is when i switch providers