Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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wynnterbloom
(@WynnterB) reported
@VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.
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Sara (she/her)
(@SaraFromSussex) reported
@Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!
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Ron Higgins
(@HigginsRon) reported
@CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef
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Ron Higgins
(@HigginsRon) reported
@koopy @Xplornet my @Xplornet is so slow it cannot complete the speed test this morning.
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Neko
(@n3k0y02) reported
@Xplornet 1.5 hrs, primarily on hold; I have had more than my share of Xplornet for 1 day! 😑 Issue was ultimately resolved once I reached a supervisor. I'm a new client & made more calls to technical and billing support in the last several weeks than in my 5 years with #ShawCable /1
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Sherrie Bellegarde
(@Miyo_Takosiw) reported
@Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(
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Loricat
(@VoosieVooters) reported
@WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.
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Maureen
(@4mlm3) reported
@Xplornet can we get an estimate for when service will be back up in Southeastern Ontario?
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mas
(@thepooppack) reported
xplornet be like oh you’re contractless? let me just put a bandwidth cap on you real quick you will never see the speeds you pay for unless you’re under contract get ****** you goddamn idiot
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Cyndi Cossais
(@cyndi_cossais) reported
@Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.