Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/05/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nofankyousir Effin Chimpmuck (@nofankyousir) reported

    @CBCNS Hope it is retroactive, I dropped for starlink while the better half was working from home, xplornet was garbage.

  • PuncherMidget Midget Puncher (@PuncherMidget) reported

    @Xplornet fix your ****** **** service... why pay over $100 for this garbage. So much money for garbage... **** your service

  • _crackrocks_ crack (@_crackrocks_) reported

    @xplornet please fix your internet

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @RobeyEdith @Xplornet Definitely unacceptable. It took 15 phone calls and a letter to the CRTC to have xplornet send a service tech. We had no service many times throughout the day and finally one employee at Xplornet advocated for us. We now have more consistent service but it took hours on the phone

  • cuddleyjo Little Kitty (@cuddleyjo) reported

    @MarieColorie @Xplornet Mine has been so so bad too, only though for maybe 10 weeks :/

  • sherrylynnjohn1 Sherry Johnson (@sherrylynnjohn1) reported

    @Xplornet Down again. So frustrating!

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • SprouleStats Stephanie Sproule (@SprouleStats) reported

    @_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

  • DonMcLeod1977 Donnny MacLoudd (@DonMcLeod1977) reported

    @Kaitlynkitzan @Xplornet I guess that’s why Xplornet works on my farm….. because it never rains.

  • MoeFraser Moe's Mending (@MoeFraser) reported

    @mrmikeMTL We have satellite as we are rural 😠 @Xplornet sucks big time. Not reliable enough for #Netflix or other streaming TV