Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy L.
(@soultrain123) reported
Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…
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Brodie Richmond
(@BNRichmond) reported
@xplornet couldn't have picked a worse time to shut down for maintenance. Everyone working from home and schools on remote learning this week. Maybe think about doing this after hours or wknd?
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Robert H
(@Robert_Hammond) reported
Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?
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alfred dockstader
(@alfred131) reported
@Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?
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Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay
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Death
(@JasonDeath187) reported
@ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.
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Garrett Wolf
(@garrett_wolf3) reported
@RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.
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Robert H
(@Robert_Hammond) reported
@Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet
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Serena🇨🇦🇮🇹🏴
(@Serena_writes) reported
@ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:
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Riemann
(@Riemann97885212) reported
@Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.