Xplore outages and service status in Sault Ste. Marie, Ontario

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported 3 minutes ago

  My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

• 
  Lin R (@Blu_Butterfly8) reported 4 minutes ago

  @GSmokesweed1 I'm using my tablet while away and that limits me a lot and Xplornet (for North Quebec) sucks...

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca @Victoriab1107 Its a trap no one can help you they just look at your device and say its congestion or there is nothing they can do. Every thing is fine here. Worst service in Canada It should be ILLEGAL you claim you can watch high quality streaming.

• 
  G. Louise (@Shuswapgigi) reported 10 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Ashley-Rose C (@TrashleyMess) reported 11 minutes ago

  @xplore_ca Your internet is down in Manitoba and no one's available to call on Christmas, can you guys do something about this?

• 
  yeeet (@TheSmichers) reported 14 minutes ago

  @xplore_ca Today Xplore decided to upgrade the tower in our area, except they didn’t contact us about upgrading our equipment. Good job xplornet, thanks for the sales pitch to upgrade now that you’ve discontinued the service we pay for… ******* garbage company through and through

• 
  Lucas Bourque (@Lucas_Bourque_) reported 15 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Allan Wilson (@uncleal13) reported 15 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Brandon Murphy (@brandonmurph10) reported 19 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  Tim Mac (@TimMac1173045) reported 21 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.