Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/16/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Winter_Rose1313 Winter Rose (@Winter_Rose1313) reported

    @Xplornet is there another major outage?? Internets been funky all day and died at 8pm completely

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @zaxx386 @harrbca @Xplornet I will never stop finding ways to burn them since they never stop burning their customers month after month.

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Worst Internet service, ever.

  • medic969 Rob Good (@medic969) reported

    .@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet Had this same problem with xplornet years ago, nobody would service my hardware for over 6 months despite still being charged for service. Had to threaten legal action to get them to cancel the contract they weren't upholding. Troubling as they've bought my provider...

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap

  • LyndenBill bill osborne (@LyndenBill) reported

    @JaysGirlEmily I am in a rural area and use Xplornet. Service is good(ish). Can be intermittent at times.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @CBC , your website sucks for people living in rural #NB suffering from @Xplornet satellite internet, or rather, the lack there of. They seem to lap up the subsidies, yet, never improve/expand service. #nbpoli #cdnpoli

  • Trucker_Ty_ Ty (@Trucker_Ty_) reported

    Hey @Xplornet, I thought we had a deal that I paid you $85 a month and you provide me with a certain speed of internet. But when your equipment (which I pay a rental fee on) gets blown out of alignment or fails, you say it will cost me $135 to fix.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've just been too happy with my Starlink service I almost forgot how terrible life was back then. Every once in a while it comes rushing back haha.