Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@CheSarahSera) reported
After several hours of bad internet I spent 30 min on hold with Xplornet support only to be told a new “congestion problem” at our local tower was identified today. Estimated time for repair? Could be up to one month he says 🤯🤯🤯
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sheryl
(@sheryl71107825) reported
@Xplornet This is the 3rd time you have asked for this info. The last 2 times I was told to call the support no to troubleshoot when we are having issues. This has not worked before
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Sean Moore
(@Smoore1973) reported
@jupia It’s interesting but from what I’ve read of reviews re: Xplornet in NB, there maybe a large gap between “available” on paper and customer experience. I have no data, just anecdotal…but it’s loud.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks
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Dina Jones
(@DinaJon60818043) reported
xplornet customers , I have satellite and had no service on 27th and today May 1 really bad. Integrated solution guy never showed or called, some ticked. I just upgraded too. Area< I hr north of Edmonton 40 min. east of Westlock .
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Josh Richardson
(@AnnoyedJoshua) reported
Xplornet internet prevented me from uploading the full 2 minute postgame from yesterday that I realized was cut down to 45 seconds by Twitter yesterday. Now it's preventing me from uploading tonight's pg. Blessed work wi-fi might have to save me tomorrow
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Johnny Sokko
(@TBWright3) reported
@Xplornet Xploranet is like dial up. Once it gets busy its ****. Real ****.
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ksjdlv
(@kenjohn91388485) reported
@Xplornet I reached out to your tech team they couldn’t change anything same signal strength and terrible streaming buffing a lot . What I like to here from you is you agree to cut my bill in half every mth so if you don’t I am filing a report with Crtc so you can’t hound me fir the $
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Angus Gillingham
(@AngusGillingham) reported
@Xplornet I’ve been with Xplornet for over 20 years.What I’ve found is that the service is only as good as the service tech/installer and if you have a lazy or simply working on a call by call paid basis it can get sloppy. My latest experience wasn’t good as well here in NS.
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I'd_Rather_Be_Baked
(@FeministHousew1) reported
@Xplornet I can't count the times I have called that number and emailed about my issues with Xplornet. Why the hell won't this company just FIX THE ISSUES THAT TONS OF PEOPLE ARE HAVING!!!