Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/03/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • MoeFraser Moe's Mending (@MoeFraser) reported

    @Xplornet No improvement around here. Live 2 km from a tower built last year and no service. Live on provincial highway and only get satellite service. Built your towers higher

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet seems like southwestern Ontario may have an outage. South Woodslee to be exact. Full outage across all servers

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet The service sucks so bad

  • rustysask russ hall (@rustysask) reported

    Any one of us with the ‘Kings of Throttle’ Xplornet. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.

  • GreenDLawn GreenDLawn ⭕ (@GreenDLawn) reported

    @CanuckCalgary @jkenney Well xplornet has been buying out small providers and forcing clients onto their slow networks. They got alot of cash from the government in the recent years.

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet satellite is back on but no sign of internet anywhere. Is anyone aware of this problem yet in southwestern Ontario

  • SeanGemm Sean Jemit 🇺🇦 (@SeanGemm) reported

    @Xplornet Short of adding another satellite, your system can’t be fixed. It is garbage. Beware potential subscribers.