Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Hildebrand
(@Jason_hildo) reported
@Mark_Goldberg @Xplornet @FT_Networks Incoming terrible internet service
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spinoza’s god
(@SmittysMusic) reported
@AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...
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JR W
(@JRW34920847) reported
@Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.
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Doug~E~Fresh
(@XmedicNow) reported
@AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.
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Darcy Timchishen
(@DTimchishen) reported
It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.
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RGlubis
(@RAGlubis) reported
@AdamJPfeffer Yesterday I got the email that our Starlink system has shipped. 2 weeks from order to shipped. Cant wait to get it up and running and cancel 2 yourlink/xplornet services!!
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Dwayne Sydor
(@Hardcorepips) reported
@TerryHyra @DTimchishen @Xplornet It is a glorious day, wait till they have you on the phone, and continuously offer you low rates to try and keep you as a customer. They will try to tell you that Starlink customer support is terrible. Took almost 3/4 of an hour for me to cancel
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Reuben
(@dejongcropcare) reported
@AdamJPfeffer Stop spending so much money on mail outs and actually have a service worth subscribing too! @Xplornet is absolute garbage!!! So glad to dump them