Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hainer
(@SteveHainer) reported
Thank you @Xplornet for your automated call telling me that my internet may be affected by 'maintenance' tomorrow. I have received 10 similar calls over the last 4 week. Your customer service reps have no explaination. Intermittant internet service is NOT acceptable. 😠😠😠
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Jesse Kosuth
(@JKosuth) reported
@Xplornet We already have your services and pay for unlimited internet with a guaranteed speed - which it never reaches so internet services are weak and intermittent.
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Hood3dGam3r
(@HoodedGamer8) reported
@Xplornet Your company is so trash, you get money from the government to connect people in rural Canada to Internet but don’t care when we call to let you know that you guys are having issues in this area and nobody can connect to your service when you are the only provider
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Kirk Pederson
(@RinglerunSk) reported
@Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days
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Kaz 🇨🇦
(@BlueSerenity15) reported
@Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2
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Chelsie D.
(@Chelsie_D) reported
I have been working from home (rural area) since April 1, 2020 and today is the first day my internet has been down for an extended period of time. Honestly I’m kind of impressed Xplornet has been that good to me.
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Kirsty Van Bastelaar
(@Kirsty_VanB) reported
@enews @Xplornet why is service STILL out in rural Chatham-Kent!!!
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Nyles Desrochers
(@BaldurBarons) reported
@Chelsie_D Really? Impressive. Cause xplornet is just garbage here. They might put fibre through our rm. or else I’m on the waiting list for starlink. Can’t wait
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Fast Jeff
(@fastjeff) reported
@Xplornet Looks like they're using zoom. Xplornet can't do zoom. Avoid xplornet, they are a terrible ISP.
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Loricat
(@VoosieVooters) reported
@Chelsie_D Are you a new customer in your first 3 months? I have had nothing but crap from Xplornet after my initial trial period expired, and unfortunately have to wait for Starlink for an alternative.