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Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • thepooppack
    mas (@thepooppack) reported

    now that all xplornet customers are leaving the service just got better??? so ur tellin me there was too many people

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • laethyn
    Sean Sopata (@laethyn) reported

    @ElvisCavalic @TekSavvyBuzz @CBCNews I often run at dial-up speeds. And the issue is that a 600$ hardware cost is an entry price far too high for many people. And again: xplornet -> 120 Bell -> 140 Starlink -> 120 All with similar top bit speeds and latency. Only one of them has an upfront cost.

  • unnervingfalcon
    Wes (@unnervingfalcon) reported

    @elonmusk just want to say ty. I got my Starlink sign up email yesterday. I shouldn’t be this excited but my xplornet satellite internet has been soooo bad for years. I’ve had enough of the 20 min to watch a 5 min video at 140 p quality.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet Make it sound like you'd send in techs to fix xplornet's duct taped failing infrastructure and it's only this year you've been failing as an ISP.... xplornet is a terrible ISP. #cancelxplornet

  • rivetc78
    Chad Rivet (@rivetc78) reported

    @Xplornet Stay away from Xplornet folks! Absolutely the worst possible service you could get! They refuse to fix my issues created after they performed maintenance on my tower!

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @DtotheIzzoAcres @Smithfamilyseed @Xplornet It’s there own fault for caring more about adding too many customers instead of providing quality service to the ones they had.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet It would help to have a fair price for your internet service. People would be able to afford more of their necessities. Instead, they are robbed by an indifferent xplornet who only cares about a bottom line. It's the reason you try to leech off feelgood stories. #cancelxplornet

  • keithwawanesa
    Keith Murray (@keithwawanesa) reported

    @TerryHyra @Xplornet @starlink Starlink will be no better a year from now. They will over subscribe their service and speeds will be back to Xplornet quality.