Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/15/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Marmieowner Dogluvr (@Marmieowner) reported

    @Xplornet @WhistleOut_CA But it doesn't work most of the time.

  • spencerstj lit (@spencerstj) reported

    @Xplornet your internet is absolutely garbage, once fibre comes into the picture i cannot wait to remove your internet.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet wondering why my parents still pay for wifi that DOESNT WORK EVER :)

  • lidtkie J. Lidtkie (@lidtkie) reported

    @Xplornet Been a customer for years, yes there are bumps sometimes as with any company. Far better than the 2 other services that cover this area. More towers would be a good improvement.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • SmittyProblems Jeremy Smith (@SmittyProblems) reported

    @Dell_is_Poo @SpaceXStarlink Data is unlimited and service is about $150 CAD. The first year was good, but they seem to have done the same as Xplornet and sold more dishes than they have capacity for.

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Xplornet U r charging me 140/m & hav now throttled me down, 1 can hardly wait for @SpaceXStarlink for my area. Hurry up @elonmusk connect northern AB, this is BS.

  • patgjanes Patrick Janes (@patgjanes) reported

    @kristinaennis Neither Xplornet satellite nor Starlink require mobile service. Xplornet has 2 types of rural service - 1 strictly satellite, & the other (less expensive/faster) service needs line of sight to a mobile phone tower.

  • TheBoredRoamer Mister Bored (@TheBoredRoamer) reported

    Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci