Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/11/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet I ended up waiting 2.5hrs. The speed is still ongoing and is no where near where it should be. Instead of full credits for 3 months they noted a $50 credit which sounds unreasonable for service issues where I was unable to use internet. Account: 1165631

  • TheOrac93482874 TheOracle (@TheOrac93482874) reported

    @Unsilent17 @Xplornet Everything keeps locking up. Phone service hit and miss too.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet stupid ******* dog snatchers!!!

  • MeghanDClark Meghan Clark (@MeghanDClark) reported

    Why is @Xplornet allowed to throttle speed in the evening, just when I want to watch some Bridgerton? It’s a completely useless service between 5 and 11 p.m.

  • glektarssza G'lek (@glektarssza) reported

    @Xplornet is a complete and utter joke. One hour I get 1 MB/s and the next I would be better off using dial-up. This has been going on for months. Their webpage loads blazing fast when every other website times out, including Google. Burn in hell, you predatory piece of ****.

  • glektarssza G'lek (@glektarssza) reported

    @Xplornet @smPhreakazoyd Is this a joke? You want to SELL additional services in response to a question about if you have plans to help Ontarians out during these hard times?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Up to, poor guy doesn't even know he's straight up getting lied to. The xplornet customers should start paying "up to" 100% of our bills.

  • Vinodies Vince (@Vinodies) reported

    @Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink

  • BranderScott scott brander (@BranderScott) reported

    @Xplornet Why don't you take a moment to fix your shitty internet and service???? God i can't wait for starlink

  • Airman2820 Eric MacGillivary (@Airman2820) reported

    @Xplornet This is by far the worst internet I’ve ever had. I’m getting 900-1000 ping with not even 1mb a second download speed. This also ends up being the most expensive internet provider. It’s very ironic because it’s horrible. FIX IT.