Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 01/15/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?

  • vickye9296 Vicky Ehlert (@vickye9296) reported

    @TheenergyEng @jkenney Xplornet is awful. I had CCI before they sold out to xplornet and remember now why I quit using them in the past. My speeds are up and down like a yo-yo. If I could afford the initial starlink setup I'd switch today.

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet seems like southwestern Ontario may have an outage. South Woodslee to be exact. Full outage across all servers

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @ayrporte @Xplornet My solution to solving Xplornet’s issue is buying Starlink

  • duckworth_8 Michelle Duckworth (@duckworth_8) reported

    @Mullin_95 @Xplornet You couldn’t even pay me to have Xplornet. Made that mistake once because there were no other options.. Never again.

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @lukelelond @BaldurBarons @Xplornet 1/3 the price lol, my only complaint is the $140 a month price tag. But you gotta pay to play

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • Horsham95 Mike (@Horsham95) reported

    @Xplornet I'm offering advice. Do not sign up with this company. They will oversell and you'll get slow speeds no matter what speed you sign up for and charge you top dollar.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • HREBrookwater Brookwater Farms (@HREBrookwater) reported

    @Xplornet Getting 10× with Starlink . Explornet di not even want the equipment back . When we canceled they offered the service for $100 less