Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.
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Rachelle Robicheau
(@rachellerob) reported
Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...
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Al Pettefer
(@AlPettefer) reported
@WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!
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Mike Millar
(@Mike_Millar) reported
@ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet
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Patrick Janes
(@patgjanes) reported
@kristinaennis Satellite internet may be your only option - Xplornet or Starlink. Xplornet also has less expensive/faster wireless internet service - available in a lot of semi-remote areas. For that you need to be within range of their systems which are located on mobile phone towers.
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Henry
(@8220) reported
@Xplornet My internet is down (off) at 826 Barcovan Beach Road, Carrying Place, Account 1505343. But I cannot find any outage listed on xplornet. Why?
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Eric Davidson
(@cartooningguy) reported
@Xplornet Glad somebody’s getting better service! Our tower near Wooler, ON was supposed to be upgraded in the 1st QTR of 2022. Guess that’s not happening. 🤨
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Cory Bailey
(@Bailey606) reported
@Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless
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Jean-François Mezei
(@jfmezei) reported
On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as originalyl filed, or oppose a transaction that includes sale of Freedom to Xplornet. #CRTC
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Cari 💉 Get Vaxxed 💉
(@_Cari_) reported
Looking for rural internet? Stay clear of @Xplornet. Home officed, internet kept dropping, they refused to send another tech out after the 1st guy who came out did nothing. Now they are charging us $10/month for the remainder of contract for a service they can't provide.#xplornet