Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/27/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jwscharf James Scharf (@jwscharf) reported

    Mark this day down as the official death of @Xplornet . No service throughout Ontario and everybody raving about Starlink. More federal handouts coming soon.

  • insrtcutename Kara (@insrtcutename) reported

    @Xplornet I’ve been trying to call in to find out why my internet has been down for an hour. Keeping getting a recording that due to higher than normal call volumes, I can’t listen to a recording of outages. What’s up with that?

  • MegabegaF Megan (@MegabegaF) reported

    @jfkleafs @Slothii @Xplornet That's far from what I hear. I hear #Starlink tends to average around 90-100 mbps on a slow day.

  • strange_danimal JustDan (@strange_danimal) reported

    @Xplornet Internet down ,,, Can't call customer support.. Any timeline on how long the service will be down ?

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • WellingtonWard7 Kevin Johnson (@WellingtonWard7) reported

    So my @Xplornet internet is down again. I call their 800# and they answer then say they're too busy to take my call and hang up on me. Awesome customer service. #Starlink here we come!

  • IainReid10 Iain Reid (@IainReid10) reported

    Seems to be down all over. RT @brianparry86: @Xplornet Is your service down in Eastern Ontario?

  • GooeyGundi Gundi Barbour (@GooeyGundi) reported

    @Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.

  • _ADsquared Hillbilly Bets (@_ADsquared) reported

    @Xplornet ETA on current outage in west-quebec? Can’t reach support.