Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/24/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @ReNewCanada @MBGov @Xplornet Well the Pugwash NS tower tonight is giving me .38 download even though I am paying for up to 50. Can’t watch anything tonight. Good like with this terrible service Manitoba. Do you really want to give a service like this to our First Nation friends??

  • rliwczak Rickdiculous (@rliwczak) reported

    @INeededTheMoney @Xplornet Ya can't say I disagree... service was amazing for a year. Now it's gone to **** . Peak loads down to continual buffering. CCI acquisition had old infrastructure and now they are using it too. Very disappointed. Have several friends in this area with @starlink. Rave reviews.

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    Xplornet wireless connection speeds are approaching dialup. Help desk wait times are approaching those of CRA or AHS. Bring on starlink.

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet My internet has been out for over two days. Thought the weather may have been a factor but today doesn’t seem to be a weather related outage. Please help!

  • Etalon9a Pierre Archambault (@Etalon9a) reported

    @Xplornet internet has been down all day in Rockland. Wendover tower.

  • KeiranUnknown FearSkoden (@KeiranUnknown) reported

    @elonmusk My First Nation reserve has terrible internet and is in need of starlink Mr. Musk. Attawapiskat, Ontario currently only has xplornet and xittel which only offer 2-10mbs download and 2 mbs upload. We need your help.

  • wildottir Wildóttir.eth (@wildottir) reported

    Sporadic internet for a week now. @Xplornet needs to get their **** together.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Upgrade your terrible Pugwash, NS tower

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • zotfot Arpad Hild (@zotfot) reported

    @Xplornet It never helps y'all need to launch a new satellite, starlink is available where iam now, my buddy is getting speeds of 283 mbps with starlink