Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (77%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
TV (2%)
-
E-mail (2%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Tara Jeles
(@Sojeles) reported
My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!
-
Scott Wallace
(@Darsaw1217) reported
@Xplornet how bout improving service in Prince Edward County that has out for 3 days. Xplornet = disaster. No communication. Upsell for stupid care plan when it’s an Xplornet outage. Threaten mileage for tech to come when again issue is an Xplornet outage.
-
Scott Wallace
(@Darsaw1217) reported
@Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.
-
JustPlainOldMe
(@plain_me9) reported
@bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.
-
Alan
(@Awallis11) reported
@wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.
-
Chris Galway
(@chrisjgalway) reported
Maybe the reason @Xplornet isn't communicating outages is because they are using themselves as an internet provider and their service is down
-
joan Southwell
(@SouthwellJoan) reported
@Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.
-
Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
-
joan Southwell
(@SouthwellJoan) reported
@Xplornet Why would I call I do know to reboot my system. Why don't you just fix your end that where the problem is day 3 and counting so be I expect a 3 day discount on my and every else bill. No service no pay.
-
Star
(@RealStarDeLuna) reported
Power was about for TWO SEOND @Xplornet DOWN FOR 3 ******* HOURS!!!!! WHAT ********?!?! SWITCH FROM @Xplornet WHEN YOU CAN THEY ARE ******* USELESS!!!!