Xplore

Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet 47 minutes on the phones with only "I guess there's an issue with your tower" Tell me why my neighbour gets 33 mps down and I only get 4? #xplornetsucks

  • Susanglowaburg Wambus (@Susanglowaburg) reported

    @Xplornet Well if my xplorenet was not a piece of ****, I could upload a picture! #starlink for the win!

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Every Sunday, @Xplornet, since you took over my CCI service, my internet goes out at this time. I pay $100/mo because I won't sign a contract to get your lower prices, and the only thing consistent about your service, is it going down every Sunday at this time.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.

  • emma9469 Emma9469 (@emma9469) reported

    @elonmusk c’monnnnnn ELON! Been patiently waiting since Feb for dishy. No internet or cell service to speak of here in rural Manitoba. Xplornet has 500 kbps.We are on the edge of a cell. Please help us out!! Says mid-late 2021. All I want for Christmas is my starlink dish !!

  • SeanKSlade Sean Slade (@SeanKSlade) reported

    @Xplornet do you have a status on the Campbellford, Ontario outage? Our Internet has been hard down for 24hours and your technical support had no information on the cause of the outage or an ETA for recovery.

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.

  • Cheryl_Sne_ Cheryl S (@Cheryl_Sne_) reported

    @Xplornet are we down at Beach corner after the maintenance?

  • zmarv zmarv (@zmarv) reported

    @Xplornet It's not a particular issue with my account. Is your service still down on Manitoulin Island? Will you ppist a notification here when it's up please instead of having to continuously call to check status or restarting router every so often? Would be of great help

  • ray_vautier Ray Vautier (@ray_vautier) reported

    @mrandell15 @gmcdparsons @DonnieOK Just checked. Read a bit of it and the price is the same I think so it’s service now that I’d be interested in. Xplornet charges way to much for service calls