Xplore Outage Report in Sault Ste. Marie, Algoma, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (1%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did u know ur an isp, and people pay u for a service that u barely provide. **** u guys suck.
-
Nancy Payne
(@NPayneEditor) reported
Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.
-
Metal Wolf
(@m3t4lw01f) reported
@CableXJ @Xplornet Five years ago would have been the time. They've sowed so much anger and distrust that even if they fix their stuff, most customers will jump ship regardless.
-
Kevin Malinowski AB expat in ON, involved in both
(@KMal_T8N) reported
@OneMorePatch @mrdeclanregan Previously we had Xplornet with a 900ms latency at 10mbps with 100GB data cap then down to 1mbps. And a DSL that we were lucky to sustain 2mbps. Also, had an LTE hot spot that gave us 400 MB of data for $520 a month.
-
Amy Urquhart
(@PureMagicAmy) reported
from
Alnwick/Haldimand, Ontario
.@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet
-
Nick
(@Nick62289935) reported
@Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.
-
Fred Cee
(@Fred_Wreck1983) reported
@Xplornet this pic just goes to show how full of **** u guys really are.
-
Nick
(@Nick62289935) reported
@karlin_george @Xplornet My second investigation is still ongoing, but their response as to why I am getting slow speeds is that it's not "punishment", rather they "have a known issue" that prevents them from providing what they charge for... Be Careful...you will probably be punished too.
-
Nick
(@Nick62289935) reported
@Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.
-
Metal Wolf
(@m3t4lw01f) reported
@Xplornet You go back to the same time period to source the supplies for your network? Couple cans and a piece of string would be an upgrade.