Xplore outages and service status in Sedgewick, Alberta

Problems in the last 24 hours in Sedgewick, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sedgewick, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Sedgewick, Alberta

Latest outage, problems and issue reports in Sedgewick and nearby locations:

• 
  Pata (@PataSangster) reported 58 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 4 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  Acura (@TheSmitefulOne) reported 6 minutes ago

  @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

• 
  MightyJoeMaple (@JG98942814) reported 8 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  who cares (@ChewyChewyChomp) reported 9 minutes ago

  @xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 13 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 13 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Kel.Ehh (@KelllEhhh) reported 15 minutes ago

  @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

• 
  CrustyOldFucker (@crustyoldfucker) reported 19 minutes ago

  So disappointed in the Government of New Brunswick. They are going to hand pick a few houses to receive the Starlink Rebate so they can say they helped. Total bullshit. Most people like myself have waited 18 years for something dependable and fast. Xplornet sucks plain and simple

• 
  CJH (@CJH39493411) reported 20 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Death (@JasonDeath187) reported 24 minutes ago

  @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?