Xplore outages and service status in Sedgewick, Alberta

Problems in the last 24 hours in Sedgewick, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sedgewick, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Sedgewick, Alberta

Latest outage, problems and issue reports in Sedgewick and nearby locations:

• 
  Pata (@PataSangster) reported 19 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oscar Diaz (@tecnogreen) reported 6 minutes ago

  @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

• 
  Christina Sawisky 🧡 (@CSawisky) reported 9 minutes ago from Macdonald, Manitoba

  Because #Xplornet sucks so bad I’ve used all my data. I need a better option!

• 
  Sagittarius (@Regretful_Livin) reported 10 minutes ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat

• 
  Commissioner Miner (@fanCRTCProfling) reported 12 minutes ago

  Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC

• 
  Acura (@TheSmitefulOne) reported 13 minutes ago

  @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

• 
  Right Central Views (@Right_Central) reported 13 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Mark Carruthers (@MarkC_Avgi) reported 14 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  Ghost0zz516 (@ghost0zz5143458) reported 16 minutes ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

• 
  CJH (@CJH39493411) reported 16 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  ⚜️ Juge Manny ⚜️ (@silenttrooperx) reported 16 minutes ago

  @Xplornetsuppor1 said Xplornet Support, Mark Carney's ***** drooping from his agape mouth.