Xplore

Xplore Outage Report in Smoky Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 01/30/2026 11:25

January 30: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Customers: Our xplornet sucks, we can't get the speeds you sell us! We can barely do anything useful and it's covid times, we have to school and work from home! xplornet: But lookit this picture, so pretty. Don't forget to pay your bill this month, our techs need better cameras.

  • rgstone1 Rob Stone (@rgstone1) reported

    @bigbushelsag @ChristiFriesen @Xplornet As soon as the equipment pukes you become an xplornet customer though. We used to be yourlink

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Is that why I get 0.04 mbps of upload??? WTF I CAN'T EVEN UPLOAD VIDEOS

  • lewisbron Lewis Bron (@lewisbron) reported

    @xplornet you are ****

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @kiss1005ssm The only thing Xplornet connects is their hand to their customer's wallets. That's what "matters" in this context. Most of their customers can't even enter this contest because their connection is so bad they can't upload a photo.

  • jaspernamez jasper (@jaspernamez) reported

    @Xplornet f u im trying to do my final project for school and you guys are so unreliable. we have been out of service for 2 hours because of your **** quality control 😐

  • jaspernamez jasper (@jaspernamez) reported

    @Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE

  • _gh0_5t Ghost (@_gh0_5t) reported

    Finally i got a new internet provider but i wanna say this one more time @Xplornet @APLenehan go **** yourselves

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    @ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.