Xplore

Xplore Outage Report in Smoky Lake, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 12/09/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Currently getting 18mbps down and 2mbps up on my @Xplornet connection. It was like this Saturday, Sunday and Monday as well until 5pm, then it went south. Is there a daily transfer limit? Is it just network load? This makes no sense.

  • brettjpetch Brett Petch (@brettjpetch) reported from Innisfil, Ontario

    @Xplornet Fix 👏 your 👏keswik 👏/ East 👏Gwillumbury👏tower 👏— it’s down again.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u lie and steal from them. **** it, why not take their dog too.

  • jmaddenvc14 Josh Madden (@jmaddenvc14) reported

    @BaldurBarons @explornet Wow that's brutal. Before we bought the house and moved to Morinville we were out in a hamlet and the options were xplornet and a company called mcsnet. Went with mcsnet and it actually wasn't too bad. Usually around 10mbps. Hope you get starlink soon bud 👍

  • Zurpzi Lickers (@Zurpzi) reported

    how are yous so bad?????????????????????? @Xplornet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Every evening. Like clockwork. @Xplornet falls off a cliff. Would you kindly fix your worthless garbage network? kthxbye

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Would love to enter your contest unfortunately it will be over before my photo uploads on your **** service.

  • retroflya retroflier (@retroflya) reported

    For the past few weeks I’ve been seeing upload speeds of 50-78kbps - that’s an impressive new low for @Xplornet. Got in touch with customer service and was smarmily told ‘well, your plan only guarantees UP to 1mbps upload speeds, so that’s fine.’ BRUH, 78KBPS

  • SteveVanCry Steve Van Cryenest (@SteveVanCry) reported

    @Xplornet and it is down again!!!! 4 hrs. yesterday!!! Let's see how long today?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Read how terrible internet provider Xplornet directed by sleazy CEO "helps" rural Canadians "access what matters" and keep their business running on government handouts and a de facto monopoly.