Xplore

Xplore Outage Report in Smoky Lake, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 01/25/2026 10:05

January 25: Problems at Xplore

Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HuronHunter92 Corey M (@HuronHunter92) reported

    @Xplornet why does your service suck all the time?.. internet is down

  • DarrenH10722554 Darren.H. (@DarrenH10722554) reported

    @adrienneivey @Xplornet Sask tel is terrible and it’s gotten worse and worse over the past few years!

  • carlson_mark Mark Carlson (@carlson_mark) reported

    @adrienneivey @JamieDumalski @Xplornet It may be a little faster but goes down a, Extremely inconsistentYou will be happy when it works but will be furious when your constantly on the phone getting it back up and running i usually have a quarterly call to keep my $20/month discount for such **** service,dumpster fire!

  • warwalker 🇺🇦 (@warwalker) reported

    Any of my tweeps on LTE Wireless internet? Xplornet is expanding service to our area. I thought it was going to be fibre to home, but turns out it's "4G Fixed Wireless". Website claims 50Mbps down, 10 up is possible. I am dubious. Should I be?

  • Aucoining Common Cents 🇨🇦 (@Aucoining) reported

    🖕 @Xplornet So happy I've got @SpaceXStarlink now, 1000X better but nice BS tactic not allowing me to cancel my account because my wife's name is on the account even though I'm authorized to make changes "just not cancel". Waste my time and hers, I hope you go bankrupt.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.

  • 56kz2slow Marc Lanteigne (@56kz2slow) reported

    @DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.

  • carlson_mark Mark Carlson (@carlson_mark) reported

    @adrienneivey @JamieDumalski @Xplornet I would enjoy the service more if I was allowed to pay my bill “intermittently” or when I felt like it, similarly like the service is being delivered. 10 cents at a time or something like that #xplornetdumpsterfire

  • JenKellandPerry J. Kelland Perry (@JenKellandPerry) reported

    @jnp709 No problems with Xplornet!

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet 34 min wait time great service.