Xplore outages and service status in Smoky Lake, Alberta
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Smoky Lake, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Smoky Lake, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Lucian (@LucianFilm) reported@xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?
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Ally Bryant (@Eh_Bee_Sea) reportedNo one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.
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✝️ JB (@jordanbranscomb) reported@Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho
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Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.
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J Snow (@DrewPeacock705) reported@xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.
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🇨🇦Dave Nussbaumer (@DaveNuss17) reported from Yorkton, Saskatchewan@OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!
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Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca You need to be a premium user in order to send private messages on this platform. I've contacted my credit card company to cancel payments to your company. I will no longer be needing your services.
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Jim Elliott (@Elli32006352Jim) reported@kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.
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Sagittarius (@Regretful_Livin) reported@xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat
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Brett Petracek (@BrettRace) reported@LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.