Xplore

Xplore Outage Report in Smoky Lake, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 01/24/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet you really need to figure out internet in the rural areas. We are paying full price for internet that never fully works and have two stressed out elementary students that can’t log in with their teacher.

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet seriously??? Who was the man in charge that scheduled a 12 hour maintenance on a Friday? Online school, work... seriously! Worst internet provider ever!!!!

  • ze1ium zelium (@ze1ium) reported

    @Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router

  • kimfullerton Kim Fullerton (@kimfullerton) reported

    @debEbanks @XplornetES Yuck I used xplornet in the early 2000s. Satellite. Horrible service horrible customer service. Dumped them and went to Bell cellular. Bell had the infastructure.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet To me, this honestly hurts their reputation more than it helps xplornets. If Xplornet thought I was doing good, I'd probably rethink my whole business strategy because xplornet is a terrible ISP. Honestly, their data plans are stuck in 2012.

  • scabz__ Scabz_ (@scabz__) reported

    Waiting for @SpaceXStarlink seems as slow as my @Xplornet internet.... I had to turn off my wifi to send this tweet.... So bad.

  • Eric_Chenel Eric (@Eric_Chenel) reported

    @Xplornet What the hell is going on? We've been down since 12pm on Wednesday, could this maintenance not be done overnight or on a weekend??

  • cpwcsk Chad Peters (@cpwcsk) reported

    @saskpower has been out since 3 yesterday in Beechy area. We kept our @SaskTel landlines for use in an emergency and now they are down. Not even a dial tone. For once I am thankful for @Xplornet satellite service that is actually working, or else we would be cut off. #1950sLife

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Xplornet @Ryan13051531 You're getting an increased number of calls because your service is terrible. Your troubleshooting is useless. Stop the fake apologies and start providing the service you sell.

  • svhs1985 Christopher McLaughlin (@svhs1985) reported

    Come-on @xplornet, its been several day since my @Samsung email hasn't been able to send/receive emails on 3 different Samsung devices. Please fix the problem.