Xplore

Xplore Outage Report in Smoky Lake, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 11/19/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Ram_mcdougle Ramu_mcdougle (@Ram_mcdougle) reported

    Goddamn do I really hope I can get STARLINK soon. my 1 year contract with Xplornet is almost over and I DO NOT want to renew it with them. Since some reason for the past 3 months they are charging me 154$ yet they never sent me an email that they raised the price. jesus

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @m3t4lw01f @Xplornet I have had xplornet for years and not once have I had a issue. Do you have trees in the way?. As those will casue issues as for LTE it's line of sight.

  • Nerdy_Snake FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @elonmusk @Tesmanian_com Need service badly. Sometimes it takes me 30 min to watch a 5 min 240p YouTube video. I signed up in Province of Ontario. Xplornet satellite internet sucks.

  • iamjomama1 @iamjomama (@iamjomama1) reported

    @Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @Xplornet That was quick.. never even noticed there was a issue..

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1

  • silverdoecos party poisson (@silverdoecos) reported

    Just on the phone with @Xplornet for 2.5 hours and received the WORST customer service I've experienced in a long time from a supposed supervisor. It's an awful service that never works but they have no competition so guess we're stuck 🙃 You win, @Xplornet! Have a nice day!

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet No it hasn't. Outage has existed since the day you bought out the competition, and continues still.