Xplore

Xplore Outage Report in Smoky Lake, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smoky Lake, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smoky Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smoky Lake, Alberta 01/22/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @RobertELaurie @Xplornet @BellAliant I "had" BellAliant home phone service, aka, SCAMMERS HOTLINE lol

  • mdesgagne88 Marc Desgagne (@mdesgagne88) reported

    @elonmusk When are we getting Starlink internet, I signed up about 6 months ago, I leave in Trenton Ontario Canada, you said Oct, mid Oct now and nothing, I am so tired of crapy Xplornet, 13 years of overpaying for garbage internet, please help, a 32 years Canadian Forces Vet

  • stockyrds Stockyrds (@stockyrds) reported

    So its quite apparent that @Xplornet wasnt properly prepped to assimilate with cci. They didnt even give a heads up that they were migrating the 2 together. Day 4 without home service and 6 phone calls later and still nothing. Thzts the type of service rural people deal with!

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @RobertELaurie @Xplornet @BellAliant I "had" xplornet satellite, aka CRAP

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @VicedRhino Think Bell is bad, try xplornet. I’ll be surprised if this post of mine even gets posted. I’m signed up for Starlink here in Ontario. Just waiting for order to go through since February. It’s awesome internet.

  • SgunnerSue Sue Hill (@SgunnerSue) reported

    @Xplornet my internet went down around 9 pm. Its now after midnight and its still down. Codrington, Ontario.

  • BradMagnus4 Brad Magnus (@BradMagnus4) reported

    @reikokoyama79 @Xplornet worst internet ever.....dial-up was better

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported from Thorne, Québec

    Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

  • St9nee St9nyBoy (@St9nee) reported

    @Xplornet fix my internet **** say