Xplore

Xplore Outage Report in Smooth Rock Falls, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smooth Rock Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smooth Rock Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smooth Rock Falls, Ontario 02/21/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshNess19 JoshNess (@JoshNess19) reported

    @Xplornet why’s my internet down i’m tryna play valorant

  • Odog913 Odog913 (@Odog913) reported from The Archipelago, Ontario

    @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

  • CultureOfOne Greg Thomas Marks (@CultureOfOne) reported

    Can somebody PLEASE offer a viable alternative to @Xplornet in rural NB? Barely a cloud in the sky, no wind, but still can’t get a signal. Some of us need the internet to earn a living, and 0.23Mbps isn’t doing the job.

  • ChubbaLubba69 ChubbaLubba-boys (@ChubbaLubba69) reported

    @Xplornet your internet is so bad and overpriced you can't do anything on it this is ridiculous I can't even online game on your internet on my PS5 or Xbox I wanted to let you guys know that you have lost a customer today

  • Juleflower Julia Wilson (@Juleflower) reported

    @very_sherrie @Xplornet I don’t know what the problem is to be honest. It seems each call there is another reason. We are not paying for the month of august. So you can probably get the month free - but it doesn’t cover the cost of all the data being used. So frustrating!

  • justme20202020 Klootzak 🇨🇦🇳🇱🐐 (@justme20202020) reported

    @Xplornet They call it fixed, so a temporary bandage 🤕 what a **** show.

  • BGill2012 Bill Gill (@BGill2012) reported

    @Xplornet can someone explain why a house with no service for 3 yrs still gets charged every month, and then you will not credit the time back? #poor service # wouldnotreccomend

  • JoHolypoker Jo Dee (@JoHolypoker) reported

    I have to give credit where credit is due. Xplornet customer service has vastly improved. @Xplornet

  • malloveryy mal (@malloveryy) reported

    @mcleodtaylor1 @ShawDirect @Xplornet I'm trying to see if we can get Eastlink now! Between xplornet's awful horrible internet and Shaw's basic package we pay $200 a month. It's unreal. I can't stream a show most nights even with everyone's wifi turned off.

  • very_sherrie Sherrie Stoodley (@very_sherrie) reported

    @Xplornet how long do we have to wait for an internet connection that doesn't drop several times a day? I called you today and was told there is a problem with the tower & they don't know when it will be fixed... not acceptable!