Xplore

Xplore Outage Report in Smooth Rock Falls, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smooth Rock Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smooth Rock Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smooth Rock Falls, Ontario 12/09/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDuqueUK Fernando Duque (@TheDuqueUK) reported from Prince Edward County, Ontario

    @Xplornet service is down in Ontario and Quebec.......customers waiting to hear ANYTHING from @xplornet customer service

  • jpmitchcarp Mitch Carpentier (@jpmitchcarp) reported

    @Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?

  • K_O_B_O J.R.D (@K_O_B_O) reported

    @Xplornet are you having service issues in Hamilton area?

  • RackiBerg Leafer Madness (@RackiBerg) reported

    Hey @Xplornet, get your **** together. You ******* have rescheduled 4 times now to "re-aim" my satellite, never show up. Now internet completely out for all your customers on a Saturday night and haven't said a word. Go **** yourselves.

  • NancySWashton Näncy W 🦉🍁 (@NancySWashton) reported

    @s_rich27 @Xplornet I was thinking the same thing. @xplornet has by far the worst service in the industry. Brutal.

  • jaycanjay Jay (@jaycanjay) reported

    @Slothii @Xplornet Same here. They are going to lose so many customers the moment starlink is available due to their terrible service. Have already signed up and waiting.

  • BlackwoodLucius LuciusBlackwood (@BlackwoodLucius) reported

    @MobileSyrup I'm excited to be signing up for starlink. I pray to various gods every night that it will work out and I can make that long dreamt of call to cancel Xplornet's ***.

  • cplocke Chris L. (@cplocke) reported

    @Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!

  • SMCairns Sarah MC (@SMCairns) reported

    Hey @Xplornet - there are user reports from various areas of the country about your internet services being down, can you tell us what's happening?

  • ClarkHarrop Clark Harrop (@ClarkHarrop) reported

    @Xplornet Your customer service support is the worst and you don’t even respect your customers enough to tweet a major outage. Shameful.