Xplore

Xplore Outage Report in Smooth Rock Falls, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Smooth Rock Falls, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Smooth Rock Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Smooth Rock Falls, Ontario 02/01/2026 13:05

February 01: Problems at Xplore

Xplore is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • staceybruneau Stacey (@staceybruneau) reported

    @BaldurBarons @landon707 @Xplornet Ah crap that sucks. Hopefully soon. It’s pretty awesome.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet it’s took two days of downloading to get to 68% on a video game. Did you know it took 3 days to get 30gb of video from Mars. Yet it might take me 3 days to download a game off the internet. Honestly sad how bad your internet is. My game better be done by tonight

  • jflsitecore J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

  • scottp_1 Scott Phillips, CCA (@scottp_1) reported

    @Xplornet is getting desperate, calling customers offering renewals on the same ****** service for $2.25/mo less but start new contract. Offering labor coverage on equipment warranty as a carrot. #starlink is going to kill them

  • retroflya retroflier (@retroflya) reported

    Annnnd @Xplornet is down again, for the third time in as many weeks. The tech I spoke to straight up advised me to sign up for the Starlink waiting list, “our service is only gonna get worse” lmao.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet Nope. I sent it back. Waiting on pre order. It would work for you though im pretty sure. That sucks. Wish I woulda known. Once they get the new facility up and running to build satellites things will change.

  • ScoobertDaneDoo Scooby (@ScoobertDaneDoo) reported

    @Xplornet you guys wanna get you stuff together and not have connection issues , tired of slow internet.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Well thank your call center employees for me. They were very helpful when I called to cancel your **** service.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Tried to home cook...couldn't load the page with the recipe with your terrible internet.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Katherine must be very busy, between dealing with all the customers complaints about the terrible service you provide, and the remainder calling to cancel their service...Good luck Katherine. I hope you're able to find another job soon when Xplornet goes under. #Reckoning