Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 01/17/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JeannieCarruth3 Jeannie Carruthers (@JeannieCarruth3) reported

    @xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

  • asinii_kwe asinii (@asinii_kwe) reported

    I ABSOLUTELY loathe @Xplornet - I’ve been on hold for over a half hour trying to get them to remove my banking info from their files. It’s been over two months since I cancelled my service and they’re still charging me 😡 Worst customer service. Anyways, happy Monday.

  • seanwhitely SeanyyBoyy (@seanwhitely) reported

    @Xplornet Quite possibly the worst internet company I’ve ever had. You can’t use the wifi from the hours of 8-11 without constant outages. I’m even writing this on data because my wifi is currently unresponsive. Save yourself time and money and wait for Starlink

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    I guess emailing and calling for over 2 years asking for this to be fixed wasn't enough time for Xplornet to resolve this issue. Well how about this, I'll pay the bill when the service works!!!!!

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet Had this same problem with xplornet years ago, nobody would service my hardware for over 6 months despite still being charged for service. Had to threaten legal action to get them to cancel the contract they weren't upholding. Troubling as they've bought my provider...

  • DobieWyler Jacquie 🇨🇦 Mini Farmer, Pro Gun, CCFR (@DobieWyler) reported

    @HtechFirearms @Xplornet Nope! Love how they have continually upped my bill with claims of improving their service, which has done nothing but deteriorated. Totally stuck with them.

  • unicorn_nb Unicorn Party of NB (@unicorn_nb) reported

    @VernFaulkner @elonmusk @Xplornet Yeah, we hear you. We gave up on Xplornet after a weekend of 0.2-3mbps. We had signed up to be beta testers, we’re invited to put down a deposit in February, balked at that. Saw a house in the neighborhood with Dishy, ordered, never looked back.

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • chalackd Dan Chalack (@chalackd) reported

    @Trucker_Ty_ @Xplornet I'm now being forced off of land based wireless and a decade backwards onto satellite, and I'm absolutely dreading it... Going to have to look into StarLink for sure, as there's no way I want to deal with xplornet latency and poor service...