Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 01/26/2026 13:00

January 26: Problems at Xplore

Xplore is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MilhaPasit Milha (@MilhaPasit) reported

    Thanks to @Xplornet wrongfully stealing money from my account I now have nothing for food and certainly nothing to go towards the heater I need. It looks like I get to spend the holidays hungry and cold and they won't even help and just give me bullshit whenever I contact them.

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet Your company has tried to fix this issue 50 times with no luck. Some nights I cannot even watch a movie with downloads of 1

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet have had incredibly bad reception this last year, especially in the last few months-have been told our tower is down, refuse to exchange equipment- get told by techs to email and vice versa- SK rural- who do I switch to for an internet provider?

  • MilhaPasit Milha (@MilhaPasit) reported

    NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.

  • BenoitFamFarm Michel Benoit (@BenoitFamFarm) reported

    Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk

  • Jodie_Ryan Jodie (@Jodie_Ryan) reported

    @Xplornet Today was our 7th installation appointment we had booked, with no communication & no one showed up. We have now had 3 no shows, 2 where people have showed up (without equipment), and 2 where no one even contacted us to cancel. Embarrassing beyond belief.

  • ProlongingCovid ChloroquineGuerilla😊 (@ProlongingCovid) reported

    @CatusPetasatus I've already got Xplornet, going with them, their telephone service is new. I'm having my antenna upgraded so I can do streaming.

  • matthewp83 Matthew Prevost (@matthewp83) reported

    @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.

  • MilhaPasit Milha (@MilhaPasit) reported

    NEVER use @Xplornet! They are a rip off with terrible service so I cancelled as soon I as another provider became available. They are still taking money from my account and their responses are unaccountable, dishonest, and extremely shady!

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported from Gravenhurst, Ontario

    @Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.