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Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Why is my Xplore service not working?

No problems detected

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions

  • ThatBadDad1
    ThatBadDad (@ThatBadDad1) reported

    Hey @Xplornet 9 hours we've been down now, and did you know that it takes 3:42 to just finish welcome messages. I spent over an hour on hold today already.

  • adogdupuis
    Adam Dupuis (@adogdupuis) reported

    @Xplornet my internet is not working please help

  • bugalooa
    bugalooa (@bugalooa) reported

    @Xplornet so is your service down here in central Ontario?

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet I hate anything related to your **** company can't wait to switch this is what 60$ gets my dad you have the nerve to charge 100$ give me bullshit and won't fix so you give me 50$ discount and start throttling me you've broken so many internet laws the ccts should shut you down

  • FrankReardon1
    Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡

  • Brian_Moon95
    Brian Moon (@Brian_Moon95) reported

    A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋

  • JeddorePhil
    wejitu ⌛️ (@JeddorePhil) reported

    @fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    @mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?

  • Camehdian
    Cam (@Camehdian) reported

    @elonmusk Could you help out a 17 year old kid (me) and buy @Xplornet so I can get good connection. My parents are too stubborn to ever call or to switch to starlink once it releases so I'm stuck with this garbage until I move out.