Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 12/03/2025 03:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveHainer Steve Hainer (@SteveHainer) reported

    Thank you @Xplornet for your automated call telling me that my internet may be affected by 'maintenance' tomorrow. I have received 10 similar calls over the last 4 week. Your customer service reps have no explaination. Intermittant internet service is NOT acceptable. 😠😠😠

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.

  • JKosuth Jesse Kosuth (@JKosuth) reported

    @Xplornet We already have your services and pay for unlimited internet with a guaranteed speed - which it never reaches so internet services are weak and intermittent.

  • Nep03034037 Nep (@Nep03034037) reported

    @fastjeff @Xplornet So thats where my 120 bucks a month is going ****.. lol

  • trubesb barb swartzentruber (@trubesb) reported

    @Xplornet Done that multiple times. Now you make me pay for service calls to solve your bandwidth capacity issues

  • GMeaden26 Grayson Meaden (@GMeaden26) reported

    @jorkirk We've been waiting 3 weeks for @xplornet to fix ours. If only @SaskTel fusion wasn't garbage as well.

  • mikejsemeniuk Mike Semeniuk (@mikejsemeniuk) reported

    @Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.

  • baagheecha G. Louise (@baagheecha) reported

    @Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet fix your ******* internet. You are a scam