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Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

Why is my Xplore service not working?

No problems detected

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SafetyCarm
    Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • ruth_nabb
    R. Nabb (@ruth_nabb) reported

    @Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.

  • cartooningguy
    Eric Davidson (@cartooningguy) reported

    @Xplornet Glad somebody’s getting better service! Our tower near Wooler, ON was supposed to be upgraded in the 1st QTR of 2022. Guess that’s not happening. 🤨

  • SteveMcCabe73
    Steve McCabe (@SteveMcCabe73) reported

    @jzantinge2 I have Xplornet….it’s not half bad half the time.

  • MissElle1212
    Miss_Elle (@MissElle1212) reported

    @Xplornet 24 hours later and let me guess…still diligently trying to restore service in Greater Napanee? That cut and paste response needs to be updated. Terrible.

  • berkel_mike
    Mike Berkel (@berkel_mike) reported

    It’s hard to believe when your @Xplornet internet goes down it’ll take 17 days to get a technician out but you can get a new install from the competition in 4 days. #servicefail

  • ruth_nabb
    R. Nabb (@ruth_nabb) reported

    @PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.

  • AlPettefer
    Al Pettefer (@AlPettefer) reported

    @WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!

  • NancyBuchanan12
    Nancy Buchanan (@NancyBuchanan12) reported

    @Xplornet I don’t just rant on the internet for no reason. You’ve been “looking into” this for the past month. Someone on your end dropped the ball here and you are trying to blame us financially for your problem.

  • Mike_Millar
    Mike Millar (@Mike_Millar) reported

    @ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet