Xplore

Xplore Outage Report in Sointula, Regional District of Mount Waddington, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sointula, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sointula and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sointula, Regional District of Mount Waddington, British Columbia 01/14/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • starkinly Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.

  • catboymech catboy (@catboymech) reported

    PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.

  • BeingGreenSK Being Green in Sask (@BeingGreenSK) reported

    @PremierScottMoe Great for increasing speed in rural communities, but this does NOTHING for farm residents and country residential homes struggling with high rates and data limits on Xplornet or Fusion or some local yocal satellite service! Reinstate a #farm phone subsidy NOW. #skpoli

  • SprouleStats Stephanie Sproule (@SprouleStats) reported

    @_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

  • TDoraty Trevor Doraty (@TDoraty) reported

    @MoeFraser @mrmikeMTL @Xplornet I don't know if they service all the way down to you. But I'm on the same road (7 km away) and we use teksavvy and they're great

  • Queen2Yuki QueenYuki 🌸 Vtuber 🌸PNGTuber (@Queen2Yuki) reported

    @catboymech Question do you find your xplornet cuts in and out? Cause for like the past week mine has been and its been **** to try and play online and or stream its also taken me 8 phone calls to them to finally get them to send someone out.

  • thepooppack xplornet fan (@thepooppack) reported

    really can’t believe @xplornet employees man they really are like “is there a cloud outside? that one singular cloud is causing issues on our multi million dollar companies services at the moment please turn your router off and back on”

  • DonMcLeod1977 Donnny MacLoudd (@DonMcLeod1977) reported

    @Kaitlynkitzan @Xplornet I guess that’s why Xplornet works on my farm….. because it never rains.

  • catboymech catboy (@catboymech) reported

    also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay

  • jstadtke1 Jennifer Stadtke (@jstadtke1) reported

    @RobeyEdith @Xplornet Definitely unacceptable. It took 15 phone calls and a letter to the CRTC to have xplornet send a service tech. We had no service many times throughout the day and finally one employee at Xplornet advocated for us. We now have more consistent service but it took hours on the phone