Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 03/06/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet xplornet: Come look at our pristine forests, there, you'll wander through majestic wildlands covered with UP TO 1000 trees. Their forest when you get there. That's their internet in a nutshell, avoid xplornet, they are a terrible ISP. #Starlink #cancelxplornet

  • IainReid10 Iain Reid (@IainReid10) reported

    @the_wellnessmom @Xplornet My service just went down again.

  • DonCarr31366229 Don Carr (@DonCarr31366229) reported

    @Xplornet Worst company in Canada

  • RhoKate Rhonda Thomas (@RhoKate) reported

    @Xplornet Why is there no mention of the outage in Ontario. With an estimated fix time?

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @oskypanny @Xplornet Took me a good 37 attempts back to back just to make it on the cue. Hopefully now that some service is back up that it won’t take you that long.

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @JodiJDeJong @Agingandcranky @Xplornet Ours is back but doesn’t fix the laziness of this company. It’s sad because their call centre staff are full of great and understanding people that have nothing to do with the issues from the top down. Govt needs to get involved.

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet continued interruptions and slow internet all weekend! This service is terrible.

  • _ADsquared Hillbilly Bets (@_ADsquared) reported

    @oskypanny @MC_ALaCampagne @Xplornet I’m sure they are doing everything they can. I can count on one hand the times I had outages. Would help to have an outages map on their site, with a description and ETA, just like Hydro-Quebec has. Would limit the number of support calls

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet just came back online for me. Nobody from customer service has yet to answer issue seems to have been resolved. Going to hang up to clear the cue for other people that need to speak to them that may still be offline. #xplornetoutage

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Your priorities are at the wrong place. Ever heard of Providing good service? Obviously never!