Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 03/19/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JayLoJL Jaden (@JayLoJL) reported

    @Xplornet has the worst internet imaginable

  • ehrinf Ehrin Frid (@ehrinf) reported

    @SteveBucking @windypopfarm 15 min after I looked at it bell showed up at my door selling thier package. Xplornet net sucks so we’re switching

  • bounceintobed E̴ ̴R̴ ̴I̴ ̴N̴ (@bounceintobed) reported

    @Xplornet My internet with you is AWFUL. I consistently have to switch from my WiFi to my mobile data just so a video from The Weather Network will load on my phone. I have to watch everything on 240p and it still buffers. I'm moving soon, better internet here I come!!

  • pgarvpoultry Paul Garvey (@pgarvpoultry) reported

    @BotTheWrongDip Waiting on Starlink- Xplornet works but slow and expensive for what you get

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet Been there!! Even bought your ZTE router. Waste of time calling tech. Literally! Long wait times and no real resolution bc you won’t invest in service towers and stop throttling. You have a monopoly and are taking full advantage of te lack of competition.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @tenwattandrew Xplornet was awful. This past pandemic year when we needed to work/study from home,we couldn’t enjoy time at cottage cuz Xplornet hardly ever worked despite several repairs, & was also very slow, couldn’t watch netflix. New service is fast,cheaper& always works

  • sarahacasselman Sarah Casselman (@sarahacasselman) reported

    Extremely poor customer service and poor organisation/coordination from @Xplornet. Had internet lined-up in advance for install, took the day off & no one showed. Called to inquire why, received excuses—no one called to tell me this, I waited all day.

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet Your service is so bad. Pay for 25mb in and barely get 11mb. Probably lose signal 25-30 times per day. Some days can hardly get a web page to load. Huge amounts of spam/phishing emails about my account. I can't wait until my #Starlink arrives.

  • NorthernCurls Adèle 🇨🇦 (@NorthernCurls) reported

    @AntibioticDoc Us in a terrible position and potentially exposed us. When hubs asked if he was vaxxed he said "no but I don't socialize". Mmhmm. But he probably goes into every home unmasked?? I was masked and quite upset. Very pregnant with complications. We complained but nothing. @Xplornet

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @fordnation Starlink is already doing it you dumb asses. You guys give millions of dollars to ******** like Xplornet that **** Canadian’s over with there lies and false promises. Another waste of my tax money.