Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 02/16/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Elon_R_Tusk Elon Tusk (@Elon_R_Tusk) reported

    @PremierScottMoe The first layer was fiber in the cities, then DSL for smaller places, then cellular for fringe areas, and ****** Barrett Xplornet got subcontracted by SaskTel for everyone else. The SaskParty never fulfilled their promise, and internet remains expen$ive in Sask. #skpoli

  • Canoeproduction Ron Murphy (@Canoeproduction) reported

    @Xplornet Posting pictures of a friggin moose when your service is out all over southern Ontario makes a lot of sense. Maybe an update on what you’re doing to help restore service. I’ve had no phone or internet for 48 hours now!!

  • JohnnyKasudluak Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    @Xplornet , Customer Service Representatives working this evening? Website changed again. I can't add more data on my own anymore. Are there other service plans available to existing customers? Options disappear when I enter my postal code.

  • JDoxtator yeoj (@JDoxtator) reported

    Had @Xplornet for 3 days and it's only been working for 1 of those 3, on top of that the technician won't be able to come and fix it till the 20th. 😡😡

  • fukyle565 kyle (@fukyle565) reported

    Day 2 with @Xplornet being down, guess no grey cup for me

  • pcincognito Paul Chatten (@pcincognito) reported

    @Xplornet Please check the Hilton tower appears to be down!

  • motordes47 Des Cartier (@motordes47) reported

    @WellyAdvertiser I have objections as soon as I hear the name Xplornet. Never had more inconsistent, poor service.

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @Xplornet How about putting one near south Wellington or north woolwich !! Service is **** here !!

  • MilhaPasit Milha (@MilhaPasit) reported

    Thanks to @Xplornet wrongfully stealing money from my account I now have nothing for food and certainly nothing to go towards the heater I need. It looks like I get to spend the holidays hungry and cold and they won't even help and just give me bullshit whenever I contact them.

  • matthewp83 Matthew Prevost (@matthewp83) reported

    @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.