Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 02/20/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Sounds like your service. 3 hours to download a 10 minute video. I’m so glad I don’t have your **** service anymore. Thank you Starlink.

  • Jim76136913 Jim (@Jim76136913) reported

    @KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    foster a viable operator to replace MTS, ie Xplornet. That has proven to be a failed remedy. These are the real lessons when you allow a 4-to-3 merger. They are just bad news. 20/

  • NFSSmith Scott (@NFSSmith) reported

    Just now got an @Xplornet heads-up about an extended maintenance period that could take my home service down between 8AM & 10PM tomorrow... #ShortNotice sucks, btw, especially with a lot of people still working & schooling from home. #BadTiming

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    @Xplornet wonders why I don't call their 1-800 # for help. Because it's useless. I get better results when I tweet that I have 0 internet and will have to work remotely for 8 hrs off my cell data - like today! Vicinity of Godfrey, ON needs fixing!!!

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You'd figure people wouldn't dump on your posts full of puppies, veterans, and nature, but this is how angry your customers are. And you continue to ignore it. Xplornet is a terrible ISP, avoid xplornet.

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet

  • SylentWulf81 Damien Lavizzo (@SylentWulf81) reported

    @m3t4lw01f @Xplornet I've never not had internet while trying to play Game Pass...it requires an internet check to play games installed locally? If so that seems like a huge downside.

  • KloepferJesse jesse kloepfer (@KloepferJesse) reported

    @courtfarms @Xplornet Haven’t had one of those. Never had a bad day with #silo

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??