Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 12/15/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Dien0x Dienox (@Dien0x) reported

    @Xplornet Still no internet.. $100+/month for this mediocre service.. I'm eagerly awaiting fiber to be put into my area so I can say goodbye once and for all.. the end of August cannot come soon enough..

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet

  • mwickens Mark Wickens (@mwickens) reported

    @Xplornet is there an outage in Roblin, Ontario (greater Napanee)? No internet here. :-(

  • CanativeEnergy Raylene Whitford (@CanativeEnergy) reported

    @JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @xplornet yet again no internet on a clear day. Did someone shoot down your satellite? Class action suit anyone?

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @Xplornet The service is at my mom's house in St Joseph's, SMB, Newfoundland and Labrador. My brother gets the bill. I don't have the account info. All my mom would like to know is when it'll be restored to this area. Almost 94 hrs now. 4 days

  • TheRealDm267 D mac (@TheRealDm267) reported

    @Xplornet can't wait for my starlink to come in and be rid of this awful service had steady 30mb download for 6 months then 2mb download since then was told "nothing can be done" Thanks for nothing #useless

  • vrstark2 vrstarkZ (@vrstark2) reported

    @Xplornet @mommag015 Is there an outage in Saskatchewan??? I'm in the Nipawin area and it's been out allllll day ffs 😡🤬🤬🤬😤😤😤😤 NOT IMPRESSED FFS #XPLORNET YOU SUCK

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @aartipole Mom's internet is with Xplornet. It's been down 5 days now. Both of our cell phones are with Bell. Slow and glitchy, barely usable for 5 days as well. We won't get Rogers 5 day credit as we aren't their customer. No info from Xplornet or Bell about a credit or restoration time