Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 02/09/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Nagem_Senoj Xplornet sucks. For the past year it would not work for hours at a time every day and when it did work it was so slow even when we had several technicians fix things and we paid fir faster speed. Just switched ISP. So fast, reliable & cheaper. & now we can watch netflix.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet Been there!! Even bought your ZTE router. Waste of time calling tech. Literally! Long wait times and no real resolution bc you won’t invest in service towers and stop throttling. You have a monopoly and are taking full advantage of te lack of competition.

  • NorthernCurls Adèle 🇨🇦 (@NorthernCurls) reported

    @AntibioticDoc Us in a terrible position and potentially exposed us. When hubs asked if he was vaxxed he said "no but I don't socialize". Mmhmm. But he probably goes into every home unmasked?? I was masked and quite upset. Very pregnant with complications. We complained but nothing. @Xplornet

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @pgarvpoultry @BotTheWrongDip We recently switched. Xplornet never worked properly. Every day this past year it would not work for hours and we paid a lot & it was so slow, couldn’t watch netflix. Had several “repairs” but it was still awful. We switched to a competitor that’s fast, reliable & cheaper.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    In fairness, both Xplornet and Bell, both of whom are in dire financial difficulty also getting financial bailout to help them continue what a healthy company does on its own: expand customer base.

  • sarahacasselman Sarah Casselman (@sarahacasselman) reported

    @Xplornet please help remedy the situation you put me in. There are only 3 internet providers in the area and I chose your services because you came highly recommended. Please help, make this right!

  • JayLoJL Jaden (@JayLoJL) reported

    @Xplornet has the worst internet imaginable

  • ehrinf Ehrin Frid (@ehrinf) reported

    @SteveBucking @windypopfarm 15 min after I looked at it bell showed up at my door selling thier package. Xplornet net sucks so we’re switching

  • JayLoJL Jaden (@JayLoJL) reported

    I wanna get rich and buy @Xplornet just to shut them down

  • efranks27 Ethan (@efranks27) reported

    @Xplornet fix your wifi