Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 12/01/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sooke, British Columbia

The most recent Xplore outage reports came from the following cities: Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaSooke Internet
CanadaSooke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Hello? May I ask where the Xplornet Support twitter went??

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    @DParent49883464 @Xplornet I got the email that starlink was available in my area last week and took the time to order while on hold with xplornet support for 45 minutes.

  • Slothii Kyuu (@Slothii) reported

    @jfkleafs @Xplornet don't know what xplornet you're with but ~$125 a month for barely 5 down with regular surprise outages and poor customer service during said outages.... absolutely is NOT cheap NOR fast

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Also, why is the service down?

  • K_O_B_O J.R.D (@K_O_B_O) reported

    @Xplornet are you having service issues in Hamilton area?

  • Victoria59L VictoriaL59 (@Victoria59L) reported

    @Xplornet can’t get thru on your phone line. We’re on the Bruce Peninsula ~ we’re down. Any updates? Ty

  • Lynnincanada Lynn (@Lynnincanada) reported

    @Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .

  • NancySWashton Näncy W 🦉🍁 (@NancySWashton) reported

    @s_rich27 @Xplornet I was thinking the same thing. @xplornet has by far the worst service in the industry. Brutal.

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?