Xplore Outage Report in Sooke, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Wambus
(@Susanglowaburg) reported
@Xplornet Well if my xplorenet was not a piece of ****, I could upload a picture! #starlink for the win!
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
@Xplornet I did the restart Customer Prem Demarc equipment as well as any firewall/router for home wifi etc here & nothing worked to solve it I used the login to the modem provided & checked stats there also and nothing changed It was data traffic congestion due oversold network hardware
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Shooty McSnipe
(@ShootyMcSnipe) reported
@elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
@Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network
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Bailey 🏳️🌈 (Taylor's Version)
(@BaileyCrawly) reported
Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.
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Angela Kirbyson
(@kirbysons) reported
@Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.
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THE GOD OF AG
(@bigbushelsag) reported
Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet Can’t read French but fix this tower
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Dale Ketcheson
(@KetchesonDale) reported
@B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.
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Brad Lysohirka
(@BradLysohirka) reported
@elonmusk when can we expect starlink in northern manitoba? Xplornet is garbage.