Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 01/21/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @CBC , your website sucks for people living in rural #NB suffering from @Xplornet satellite internet, or rather, the lack there of. They seem to lap up the subsidies, yet, never improve/expand service. #nbpoli #cdnpoli

  • DalePettit Dale Pettit (@DalePettit) reported

    @medic969 @Xplornet Well it won't get any better. We have had an "issue with the tower" since May 17.

  • Darrell_support Darrell (@Darrell_support) reported

    @Xplornet (@APLenehan) does nothing for service during the contract but now that my contract is up and I phone to cancel they all of a sudden want to send techs out and talk about giving credits on my account. Too late. You havent learned how important customer service is.

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @SilbermanCBC actually you're pièce in @Xplornet should be with customers from across Canada because I can tell you being a customer in Manitoba, you shouldn't have to keep filing comaints with the CCTS about how beyond horrible this company is.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • Winter_Rose1313 Winter Rose (@Winter_Rose1313) reported

    @Xplornet is there another major outage?? Internets been funky all day and died at 8pm completely

  • djtkat Jesus (@djtkat) reported

    @Xplornet hi i am having troubles connecting to the internet please help got the purple light thing all day

  • thepensguy87 The Penguins Guy (@thepensguy87) reported

    @Xplornet Worst Internet service, ever.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've even been streaming a bit to YouTube of my very poor racing skills. I don't think people realize how life changing this technology is for people that don't have access to good internet.

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @jmsask @CPC_HQ And they gave Xplornet boatloads of taxpayer dollars to help them keep competition out of rural Canada and build a monopoly while providing terrible service