Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 01/18/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sedgeboy Tyler Smith (@sedgeboy) reported

    @Edrmorris @RyanKBrook @CANADALAND Xplornet called out by name as a demonstration of the issues 😕

  • mci2273 Mario (@mci2273) reported

    @Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Xplornet think sugary, sweet tweets is enough to make up for their horrible ISP and their meager offerings.

  • drussell1983 DRJ 🇨🇦 (@drussell1983) reported

    @Xplornet can you please fix your connection issues. My daughter can't even do her home schooling because my connection won't stay active for more than 15 minutes at a time. Your support said there's nothing they can do. Everything was fine up until Dec 21st. What happened?

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @LinusTech @elonmusk @SpaceX Ah yes, let's hope they offer better stability and speed than xplornet (you are locked at 1mbps upload with xplornet unless things have changed since 1 year)

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet Is there an outage in rural Milton Ontario? No internet all day

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet The colour was lost from the image as Xplornet used it's internet service to upload.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet The morse code machine that was employed as a communications device in those days is very comparable to the speeds you will get if you sign up for xplornet. Xplornet would have trouble beating the pony express in sending a picture across Canada.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I started downloading Dirt 4 on my Xbox One last night around 10pm. It's now noon, and it's completed 12.56 of 32.92GB. That's an average download speed so far of ~2mbps. I pay @Xplornet for "up to" 25mbps. I never get 25mbps. This is false advertising.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Essentially telling their customers that if they don't like their horrible xplornet service, take a walk. Sounds about right, xplornet is a terrible ISP.