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Xplore outages and service status in Sooke, British Columbia

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  • Xplore generated 0 outage signals in the last 24 hours around Sooke, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dmclean82
    Derek McLean (@dmclean82) reported

    @xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.

  • KelllEhhh
    Kel.Ehh (@KelllEhhh) reported

    @xplore_ca have you any updates for your outage? We were told last night at 8:30pm EST that crews were dispatched and should only take 3 hours... It's been 11 hours since then and still no updates or service.

  • tecnogreen
    Oscar Diaz (@tecnogreen) reported

    @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

  • atomic_hydra
    AtomicHydra (@atomic_hydra) reported

    @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

  • BrettRace
    Brett Petracek (@BrettRace) reported

    @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

  • BJMMURPHY1
    BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported

    Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

  • GLGuevarra
    GL Guevarra (@GLGuevarra) reported

    @xplore_ca The connection is back. But it was down for an hour or two.

  • KarelBaayen
    Karel Baayen (@KarelBaayen) reported

    @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

  • RuralOntWoman
    Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.