Xplore

Xplore Outage Report in Sooke, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 03/25/2026 20:30

March 25: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

  • AmiskAggie Rod Turner (@AmiskAggie) reported

    @redwoodacres We have been having issues with @xplornet cutting in/out all week.

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Unnacceptable;considering we r paying $113 per month for internet. Finally, the 7 day period ended and internet resumed normal performance. By normal I should say decent during the day but slow at night when everyone is using the internet since Xplornet WAY oversells their towers

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Tried to home cook...couldn't load the page with the recipe with your terrible internet.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Because the issue is always one the customers end, it could never be that xplornet is way too slow and unreliable. Avoid xplornet, they are a terrible ISP.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took Ken 36 hours to upload his image to Twitter using his Xplornet connection. You guys sell garbage, you talk garbage, you are garbage.

  • MoneoJasper Jasper Moneo (@MoneoJasper) reported

    @Xplornet Yeah say goodbye to your entire client base once Starlink becomes more commonplace. On the 50mbs plan my speeds are terrible, even before peak hours. Going to be happy to have another internet option.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink

  • cbraedley Charles Braedley (@cbraedley) reported

    @katebraedley @Xplornet @MunColchester God damn it! That's how angry I am about this whole situation...I cant even read a calendar correctly!

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet cause your service sucks ****