Xplore Outage Report in Sooke, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
Aaaaaaand, we're back to cycling between "connecting" and "network entry" with zero connectivity on our @Xplornet connection. Wonder how long it will take to come back online this time. The record is 13 hours. I remember it like it was last week. Because it was.
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Frosty🇨🇦
(@YooItsFrosty) reported
Shout out to my internet company for having nothing but trash *** internet, throttling my already terrible speeds and making my ping jump to 600+ whenever i go to download/upload anything @Xplornet
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Metal Wolf
(@m3t4lw01f) reported
To put it in perspective @Xplornet: Even if my connection was "up" 50% of the time and I still consumed 800GB of data, that's an average speed of 5mbps over the month. I don't dispute that the connection works some of the time. But it doesn't work reliably, that's the issue.
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Drew
(@blocksurfing) reported
@jwallone @Xplornet Exactly. You know that this “increase” is only happening because there is finally a superior solution on the market. It’s cheaper, simpler, and 10x times better.
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Casey Wagner
(@WolfAndWyrm) reported
In 24 hours we should hopefully have reliable internet and not this #Xplornet ****.
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Joey Corney
(@Radeonis) reported
@Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.
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Metal Wolf
(@m3t4lw01f) reported
To the person from @Xplornet I just got off the phone with: maybe you should have a chat with the tech that told me there's been an ongoing issue with my tower since February 1. Either they were lying, or you were lying. Or maybe you're both lying. I am so sick of your ****.
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Metal Wolf
(@m3t4lw01f) reported
14 hours and counting for this current @Xplornet outage. It bears repeating that they told me it's working fine based on how much data I use. Just rebooted the equipment again, let's see if it decided to reconnect now...
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Metal Wolf
(@m3t4lw01f) reported
@Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.
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Metal Wolf
(@m3t4lw01f) reported
I'm just going to say it: **** you @Xplornet. **** you @APLenehan. I hope everyone responsible for this mess gets a rash in a place that's difficult to reach and embarrassing to scratch in public.