Xplore

Xplore Outage Report in Sooke, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 03/05/2026 15:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet Literally your techs don’t get paid enough for this **** oversold towers and now you’re throttling to less than 5 Mbps no this is been going on since October pathetic Cogeco said they were installing lines in April you better have a good timeline for the new tower being active

  • blakerolseth10 Blake Rolseth (@blakerolseth10) reported

    @Xplornet I just changed providers cause xplornet wouldn’t fix there towers

  • dustkrei Dustin Kreiser (@dustkrei) reported

    @Kaitlynkitzan @Xplornet @xplornet is complete garbage. Also very difficult to deal with. Not worth the money. We cancelled ours. Don’t miss it as it never worked anyways

  • tuchodi Gerry Paille (@tuchodi) reported

    @Xplornet A friend on your service who lives in BC has an IP address that maps to Ontario. This causes issues with him accessing certain websites that are restricted to people living in BC. Is there any solution for him?

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet There's no point, there's nothing that can be done my end - it's clearly elsewhere in your network that the problems occur, and your default response to every twitter complaint demonstrates your lack of care or customer support.

  • FastHorsesNCars Paddy Storey (@FastHorsesNCars) reported

    @Xplornet Have you doubled it in Stettler County, Alberta? Because our internet is awful and no one seems willing to provide better service?

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet Aint no mountain high enough for Xplornets terrible service, oversold towers and broken promises.

  • flatlander0 Swedish Import (@flatlander0) reported

    @Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...

  • MatiasArbeleche Matias Arbeleche (@MatiasArbeleche) reported

    @Kaitlynkitzan @Xplornet I have never seen anything like @xplornet, they are terrible, service is garbage but they know you have not other options at least until now (starlink is coming to my area) the worst part is that I live outside Ottawa, the capital of Canada! and I can't have access to internet

  • XenaTKB Terry Bedard (@XenaTKB) reported

    @Kaitlynkitzan @Xplornet their customer service often leaves a bit to be desired!