Xplore

Xplore Outage Report in Sooke, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sooke, British Columbia 03/04/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet @XplornetSupport Any updates in the outage in the Bradford area?

  • ssnjagger Susan (@ssnjagger) reported

    @Xplornet when is the outage in Bradford expected to be fixed? It's been out since Thursday night!

  • re_carter Reid Carter (@re_carter) reported

    @Xplornet It’s ok I don’t need my internet that has not been working for 2 days, nor do I need the call back that I have been waiting for. This is terrible service can’t wait for @SpaceXStarlink to become available in Canada... it will literally shut this service down.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Did *you* know that we don't really care all that much about these little distractions you like to post and would much rather you fixed your network so we had reliable and consistent service, and told us about that instead?

  • 76Drey Dean Rey (@76Drey) reported

    Xplornet is a huge piece of **** internet company. We dealt with them in satellite and they buy out Netset and everything went to ****. Pallister wants people to stay home. Well provide people with internet companies. Xplornet definitely know how screw something that was good.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet @Jenn_MacDonald_ Why do you ask people to DM you? You can’t verify who you’re talking to remember TH? Or do you want the screen shots from our last discussion where all you did was give me the tech support number because of exactly that reason. “You can’t be 100% sure who you’re talking to.”

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @xplornet with a large majority of folks working from home, how is it possible that you can’t send someone out to fix my internet before the start of my work week? You are affecting my ability to earn income, I NEED HELP NOW. Can you get someone here?

  • Cboyx4 Cboyx (@Cboyx4) reported

    Wifi so bad im reading. Wtf @Xplornet what happened to the connection?

  • cardiff_sharon Sharon Cardiff (@cardiff_sharon) reported

    @VO1MX @FrankReardon1 @Xplornet Is XplorNet really bad?

  • dscseedguy Sean Dunnett (@dscseedguy) reported

    @Xplornet into a 15+hr outage of the former Silo network again. Just the type of service we've come to expect from this company. #fail