Xplore Outage Report in Spaniard's Bay, Newfoundland and Labrador
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Spaniard's Bay, Newfoundland and Labrador
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Spaniard's Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Xplore
Xplore is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hoyes
(@sharonhoyes) reported
@MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.
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Maureen Parent
(@MaureenParent7) reported
@sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳
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S. Jem
(@SeanGemm) reported
@Xplornet No troubleshooting required. Your satellite service is overloaded and useless in its present state. Because it is a single satellite, upgrading capacity is next to impossible. Don’t waste your money folks.
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Brodie Richmond
(@BNRichmond) reported
@xplornet couldn't have picked a worse time to shut down for maintenance. Everyone working from home and schools on remote learning this week. Maybe think about doing this after hours or wknd?
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @chriswtburke Any updates on the Thorpe tower near Odessa/Wilton ON? Out since December and can't get anything from support. They write tech requests that are then cancelled. I am beyond fed up.
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Susan Balog
(@BalogSusan) reported
@LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.
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Aatos Lehtila
(@Qualifyfor) reported
@DougAlder When contracts to bring internet to rural areas were opened up, only one company applied, Xplornet, and their service is worse than Bell's.
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Aatos Lehtila
(@Qualifyfor) reported
@rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think
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Death
(@JasonDeath187) reported
@ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.