Xplore

Xplore Outage Report in Sprucedale, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sprucedale, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sprucedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sprucedale, Ontario 11/23/2025 07:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Tierney4351 Tierney4351 (@Tierney4351) reported

    @koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • thanxtips Aurora Hamilton (@thanxtips) reported

    xplornet sucks ***! you can’t even use the internet 🤬

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet sitting here have to wait for April for you to upgrade Carrying Place Tower even though I've been waiting three years for a lousy 25 megabits service that you don't provide why should I happily wait till April when the service has been like this for three years

  • MisterDB David H Bradley (@MisterDB) reported

    @koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • Connie4weddings Connie (@Connie4weddings) reported

    @koopy @Xplornet I remember country living where I spent over 2k for a tower, radio and signal booster ....to barely watch Netflix. Phone calls were on the cell, but on wifi mode, while standing in front of the modem. Bring on Starlink!

  • truebusterflash busterflash (@truebusterflash) reported

    @cdnbeer Just checking if it’s xplornet because they are terrible.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Ramaratwp @Xplornet That’s good now all you’re angry customers will be able to see it at night so when the internets not working will all just start pulling out airsoft rifles and shooting at your tower