Xplore

Xplore Outage Report in Sprucedale, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sprucedale, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sprucedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sprucedale, Ontario 01/17/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.

  • thebrain2012 Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • soultrain123 Tracy L. (@soultrain123) reported

    Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.

  • BNRichmond Brodie Richmond (@BNRichmond) reported

    @xplornet couldn't have picked a worse time to shut down for maintenance. Everyone working from home and schools on remote learning this week. Maybe think about doing this after hours or wknd?

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet

  • ptripp63 Paula Tripp (@ptripp63) reported

    @Qualifyfor @Mike_L_Bailey @startca My only option, where I am, is Xplornet. 5 minutes outside of Bancroft and the cell service is so bad, I wouldn't even bother trying a hub again. I'm at the mercy of Xplornet and it sucks.

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !

  • MaureenParent7 Maureen Parent (@MaureenParent7) reported

    @sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.