Xplore

Xplore Outage Report in Sprucedale, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sprucedale, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sprucedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sprucedale, Ontario 01/09/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    @Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit

  • BNRichmond Brodie Richmond (@BNRichmond) reported

    @xplornet couldn't have picked a worse time to shut down for maintenance. Everyone working from home and schools on remote learning this week. Maybe think about doing this after hours or wknd?

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.

  • _lukemunro Luke Munro (@_lukemunro) reported

    @Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.

  • BrentAnderson10 Brent Anderson (@BrentAnderson10) reported

    @LongReacher @Xplornet Welcome to the struggles of life with satellite internet during online learning. There a chance the weather is bad in Saskatchewan. Thats what I was told when I called once.

  • thebrain2012 Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • Serena_writes Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported

    @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

  • LongReacher Darren White (@LongReacher) reported

    @BrentAnderson10 @Xplornet Called customer service back, they tweaked some stuff, and I seem to be back up and running again. Good luck to the kids tomorrow.

  • DavisonHawk Hawk Davison (@DavisonHawk) reported

    @Xplornet Take your tower, throttling, price gauging and shove it. StarLink has arrived... 8 years of this crap. Let's go Xplornet!!!