Xplore

Xplore Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 01/02/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaitlynkitzan Kaitlyn (@Kaitlynkitzan) reported from Insinger, Saskatchewan

    In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡

  • BrittanyHennig_ 𝙱𝚛𝚒𝚝𝚝𝚊𝚗𝚢 𝙷𝚎𝚗𝚗𝚒𝚐 (@BrittanyHennig_) reported

    @Kaitlynkitzan @Xplornet They're the other rural internet service provider in our area.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I wonder if @CRTCeng would be interested to know that I cannot access VoIP on my @Xplornet connection. The calls connect, but the call quality is impossibly bad. You don't care though, I'm just the little guy that's not greasing palms.

  • nautical_hd Zane (@nautical_hd) reported

    @Xplornet Your company is going down the shitter lmao.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    If you're an @Xplornet customer don't fool yourself into thinking they care about you. If you're thinking about becoming one, walk away. You're better off with literally any other ISP (or not even having a connection). The unending frustration is not worth it.

  • Function12Dev Ivan Sine (@Function12Dev) reported

    @AgFreeAgent For sure, he's a problem solving futurist. Starlink likely to destroy Xplornet unless they can compete on gov subsides and lower prices. And I see some indication that Bell suddenly is looking into replacing rural copper infrastructure with fiber optics. Gov $upport of course.

  • rammyramramram Ram (@rammyramramram) reported

    @m3t4lw01f @Xplornet Man, running any of their social media, PR, or customer service, it must feel like you're a borderline scammer, eh? Like, you have to justify customers every day overcharging for something so basic, but knowing they have no alternative. The real Martin Shkreli of ISPs.

  • flatlander0 Swedish Import (@flatlander0) reported

    @Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet 3 previous phone calls did nothing to help, man I spoke to this morning solved my problem in about 10 minutes.I’m not convinced there were ever upgrades being done to “the tower in Baltimore”. However we now have internet after 6 days without.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @GeiselJeff @cohenih @Xplornet $145. So a little more than the $125 I was paying for Xplornet but well worth it. Have had it for 3 weeks now and no complaints. Would never go back.