Xplore Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Cindy Doroschuk
(@fontgirl) reported
@Xplornet answer your phone. I’m trying to complain about your service or lack there of. 🤬
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Daniel Sands
(@Sandchez02) reported
Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?
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Michael Strik
(@mike_strik) reported
@Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!
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Ian
(@ayrporte) reported
@Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going
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Daniel Sands
(@Sandchez02) reported
@Xplornet Why’s that so you can tell me there is nothing wrong on your end? Somehow the issue gets fixed and then the next night around.... say 8 o’clock again the internet goes out yet again and is unusable during peak times? I’m sensing a pattern here 🤔 care to explain @xplornet
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m3t4lw01f
(@m3t4lw01f) reported
@harrbca @Xplornet @APLenehan I have the Fusion equipment as well, but our family burns through their cap in less than 10 days. This "no overages" promo Sasktel is doing for the holidays proves that caps only solve a financial problem, not a technical one though.
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✨StarBuck_83✨
(@StarBuck_83) reported
Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet
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Teej Johannesson
(@BucsDB5) reported
Anyone around central Alberta use an internet service that’s not Shaw, or Telus? I use @Xplornet right now but the service, and customer service, has been just terrible overall. I don’t love using big brands.
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Scott Fawcett
(@ScottFphotos) reported
@Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet has panel hopped all afternoon into this evening. Flipping between what I would consider "non-existent" and "connected at slower than dial up", with minutes of downtime between hops. I've locked to the "best" cell now and it's still very slow, but at least connected.