Xplore Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Broughton
(@SeanBroughton9) reported
@Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎
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Mayor of Thunderhill
(@Mullin_95) reported
Xplornet is down , technician needs to be sent out. **** this company and their bullshit. Starlink 2022 can’t come fast enough @Xplornet. The modem hadn’t moved in 3 years , how’s it in the wrong spot now !? 0 wind and clear skies. Football Sunday = ruined. *****.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink
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Milha
(@MilhaPasit) reported
@Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam
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Michel Benoit
(@BenoitFamFarm) reported
Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk
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Milha
(@MilhaPasit) reported
Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!
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crimson
(@637crimson) reported
Ethernet and I still have lag spikes @Xplornet is truly dog **** imma start paying for a phone hotspot and have hard 60 ping with no lag spikes might as will buy a phone with its only purpose to serve as it own internet
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it
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Milha
(@MilhaPasit) reported
@Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC
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Carlo Albino
(@carloalbino) reported
@Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting