Xplore Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Rachelle Robicheau
(@rachellerob) reported
Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...
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Patrick Janes
(@patgjanes) reported
@kristinaennis Neither Xplornet satellite nor Starlink require mobile service. Xplornet has 2 types of rural service - 1 strictly satellite, & the other (less expensive/faster) service needs line of sight to a mobile phone tower.
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J.L. 1285
(@CAWguy) reported
@David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.
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Cari 💉 Get Vaxxed 💉
(@_Cari_) reported
Looking for rural internet? Stay clear of @Xplornet. Home officed, internet kept dropping, they refused to send another tech out after the 1st guy who came out did nothing. Now they are charging us $10/month for the remainder of contract for a service they can't provide.#xplornet
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Jim Korchinski
(@blueskycabo) reported
@Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area
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87743gamberr
(@87743gamberr) reported
@spacexstarlink AND @elonmusk Starlink support truly sucks. No accessible ticketing system. No responses from email support. Over 1K paid(over months) and 2 days use before breakdown. Have to fallback to @Xplornet which is more reliable. Please get better support system.
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Mads Sandbakken
(@MadsTS) reported
It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...
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R. Nabb
(@ruth_nabb) reported
@Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.
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Patrick Janes
(@patgjanes) reported
@kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.
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Kristina Ennis
(@kristinaennis) reported
@patgjanes Xplornet works without any telecoms infrastructure/cell service?