Xplore

Xplore Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 11/26/2025 14:10

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ms_kellerina Kelly v3.0 (L)GB(T)Q+ 🏳️‍🌈♀️🇨🇦💞 (@ms_kellerina) reported

    @renewedrebecca Rural is so hard. We are so close to the edge, literally our neighbors can't get hooked on. Any wireless options have data caps and we tried Xplornet...Worst. Service. Ever! Pings of 700 ms. They don't have any low orbit so the signal has to travel 26K KM.

  • HigginsRon Ron Higgins (@HigginsRon) reported

    Trapped with having to use @xplornet (for now). OMG it is slow the last 2-3 weeks, need to keep rebooting router, big lags in virtual meetings - sooooo frustrating. @SpaceXStarlink charging too much for BETA while having to keep carrying XP due to beta downtimes to ensure uptime.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @farmwithuruski @smarchibald @GaryKin47287425 You must have a different xplornet than me. Wait 2 hours for them to do nothing is the customer service I got

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Figured out why my @Xplornet has been on and off all afternoon. Panel hopping between a panel with basically no signal and one that'***** or miss whether it's oversubscribed. Locked to another panel and it's "back". Getting 3mbps like a boss!

  • CowInverted InvertedCow (@CowInverted) reported

    my Stable Highspeed service that @Xplornet is providing is "Up to" its normal quality. I can't even load the speedtest page to see how slow it is! @SucksXplornet I think I should start paying them "Up TO" the amount they demand on the bill based on the same "quality"of service

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @HigginsRon @Xplornet @SpaceXStarlink It's sad that Starlink's beta, even with the downtime and potential issues, is better than Xplornet's best effort. Neighbor of mine has about 30 minutes of downtime a day on Starlink. I have anywhere from an hour to four hours of downtime on Xplornet. I'd switch for sure.

  • geordansaunders geordansaunders (@geordansaunders) reported

    Dear @elonmusk , please send @StarlinkPage to rescue me from the garbage fire hell of @Xplornet . I’ll do anything!

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @spearster55 @SpaceX @Xplornet I noticed the service get *real* shitty when they got bought out late last year by an American company.

  • Leifgus85 Leif Gustavson (@Leifgus85) reported

    So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @BaldurBarons There was a tweet on here about reporting @Xplornet to the CTRC. So I went and made a formal complaint. Xplornet is disputing my complaint because I haven’t called them since 2019. Hahaha. The numerous calls on hold for hours and then I just hung up. Use phone data instead.