Xplore Outage Report in St. Mary's, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in St. Mary's, Newfoundland and Labrador
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Mary's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Xplore
Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Dupuis
(@adogdupuis) reported
@Xplornet my internet is not working please help
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wejitu ⌛️
(@JeddorePhil) reported
@fanCRTCProfling @FrankReardon1 @Xplornet Yup. Same as new service afaik.
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Commissioner Miner
(@fanCRTCProfling) reported
@mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?
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Kapwa Mom
(@kapwamom) reported
The @xplornet tech suggested we change our internet package to a lower level since we can’t achieve the speeds at our current package. THAT’s the solution?
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wejitu ⌛️
(@JeddorePhil) reported
@fanCRTCProfling @FrankReardon1 @Xplornet Could be. I live in Labrador and they emailed me telling me the sat I was on was shutting down in December and I should call them if I wanted to switch over. Installers due to come to community in short while. All new receiving equipment.
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Lucas
(@LucasTGreen) reported
from
Kingston, Ontario
Can’t wait for starlink to be available in rural eastern Ontario. Tired of xplornet and their terrible services @elonmusk
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bugalooa
(@bugalooa) reported
Shocker @Xplornet down again and slow as ever
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Dubbloseven
(@Dubbloseven) reported
95 mins on hold w/ @Xplornet last few times never called back on the call back option.
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Commissioner Miner
(@fanCRTCProfling) reported
@JeddorePhil @FrankReardon1 @Xplornet Do you have to pay anything? What exactly is new? Will the service be of equal or better quality? Keep us informed of this one. Good to find someone affected and how it all turns out.
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Danny Tatro
(@DannyTatro12) reported
@Xplornet @dirtyspades You guys are a ****** joke, he's saying your CUSTOMER service is what is the issue.