Xplore outages and service status in St. Mary's, Newfoundland and Labrador

Problems in the last 24 hours in St. Mary's, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Mary's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Jansen (@joejansen1) reported 4 minutes ago

  @kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.

• 
  JJ Temple (@pcman87654) reported 10 minutes ago

  @xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.

• 
  who cares (@ChewyChewyChomp) reported 10 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Mike Gazzola (@The_RealestReal) reported 12 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Based Canadian (@jasonforrest) reported 13 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 16 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz

• 
  Kelly McNeice (@McneiceKelly) reported 16 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

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  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 16 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Indubitably Tho (@IndubitablyTho) reported 17 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Devin Rabey (@Devin_Rabey) reported 19 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.