Xplore

Xplore Outage Report in St. Paul, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Paul, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Paul and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Paul, Alberta 01/13/2026 06:30

January 13: Problems at Xplore

Xplore is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Creecepticon Treatz420 (@Creecepticon) reported

    My **** internet is really getting to me lately last 2 weeks I peaked at 8 viewers a few times only for my stream to have my voice and a frozen screen. I appreciate those giving me advice believe me I tried adjusting my bitrate @xplornet rural satellite sucks *** needs to be sued

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • HolmesWil William Holmes (@HolmesWil) reported

    @laxdad30 @Xplornet Yet again my 10 Mbps service is also down to 0.5 Mbps.

  • TheDabHatter The Bong Bomber (@TheDabHatter) reported

    @Xplornet I have and was told sorry we can't help you

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @APLenehan @Xplornet Fix the Pugwash, NS tower please

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet Service call result: there has been ongoing work on our tower. No ETA on when service will be be back up. $30 credit per month for unusable service....

  • Chris64Roddick Christopher (@Chris64Roddick) reported

    @Xplornet Used to get around 50 Mbps in central Ontario and worked very well ! Not sure why some have issues ? I’m with Starlink now so 250 is normal.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Totalnick56 Nicolas Caporicci (@Totalnick56) reported

    @Xplornet I waited 35 minutes on the line then I choose the callback service and when you call, you hang up after one ring… can I just get more than 1 mbps when I pay for 50!!!