Xplore Outage Report in Stratford, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Nick62289935) reported
@Paulywoggsvoice @Xplornet The more "general interest" pieces they put out, the more they push down all the negative posts. It's a simple, yet transparent PR strategy...
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The_McG
(@FuzzyGross) reported
@Xplornet I have done my research and I now have option I can use until @SpaceXStarlink opens in my area. I suggest you fix your policies and services before your company becomes extinct. I will be call @Rogers for their rural service as soon as I can Have a nice day
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Derek Grant Holowka 🇨🇦
(@Real_McMunchie) reported
from
Ridgeville, Manitoba
It's worth noting that everything I call, I end up having to do all the work on my end. Did it all. Still not working. I would not recommend Xplornet to my worst enemy. Quit advertising faster speeds until you ACTUALLY have them. Peak times are atrocious.
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The_McG
(@FuzzyGross) reported
Dear @Xplornet I would like to say thank you for having my service work very well.......that is until my CRTC complaint was closed. Now, streaming has become laggy again and live Twitch streams are impossible to watch. I gave you a chance to fix this but obviously you do not...
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Unknown Error
(@UE_Films) reported
@Xplornet your service is so ******* abysmal
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Nick
(@Nick62289935) reported
@Xplornet @Robinongaliano Unless they block your phone number, Robin. I'm not sure the "magic" number of times you can call in to troubleshoot their internet not working, but evidently, I reached it. Now I get to have no internet, and no ability to contact them to let them know it's not working.
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Xplornet tech moved me back to Vanscoy tower today. Was fine until I got home tonight and went completely offline for 45 minutes. Signal quality is *much* higher on this tower vs. Martensville though. Hopefully it stays like it is right now until my Starlink ships...
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The_McG
(@FuzzyGross) reported
@Xplornet Do NOT care about your customers 1 bit. We are living through a pandemic, the Government deemed internet access essential and people are asked to stay home. Yet, you have policies that should be illegal(throttling) and you charge high fees for iffy service.
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Nick
(@Nick62289935) reported
@Xplornet @MarctMilewski That's right Marc, you should call them, wait on hold forever, and they'll give you detailed instructions on how to unplug/replug your equipment. Of course, that fix only lasts for about 90 seconds. Just don't call too often, they will block your number like they did to me.
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Martin Bennett
(@bartin_mennett) reported
Second weekend in a row where our internet is completely down. Thanks @Xplornet for nothing.