Xplore

Xplore Outage Report in St. Thomas, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 12/18/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraFromSussex Sara (@SaraFromSussex) reported

    Just heard from other villagers that I am not the only one experiencing issues this week. Many of us have been unplugging the damn routers and plugging them back in, as @Xplornet often advises to do when you call them with any internet issue.

  • atomgoodwin has the worst internet service (@atomgoodwin) reported

    @Xplornet why do I have NO internet service every night between 7 and 10 pm? Are you refunding me that down time?

  • kerncarter kern carter (@kerncarter) reported

    @kcfaye506 @TorontoStar @Xplornet Wow. I pay less than half of that. The fact that there aren't any other options is terrible.

  • ScottWallcraft Scott Wallcraft (@ScottWallcraft) reported

    @BaldurBarons @BDuchek @donmclean14 Lol I know you've had terrible luck with xplornet... mines been ok - certainly not good enough to sign another contract

  • JoanneP666 Joanne (@JoanneP666) reported

    @SucksXplornet @Xplornet hey #xplornet Working from home and trying to pay my workers but can’t access online banking all of a sudden, cheap service for a very high price

  • IainReid10 Iain Reid (@IainReid10) reported

    In the past I posted negative tweets about my @Xplornet service. Last Saturday night we had an @Xplornet outage. After the outage (which happened at midnight so no major impact) my download speed has been restored! I waited until today to be sure it stayed this way. (1/2)

  • UE_Films Unknown Error (@UE_Films) reported

    @Xplornet Already did & got no help. If teachers & grocery store workers are forced to go back to work surrounded by dozens of people every day, your technicians should have to go to work to start upgrading people's internet. We've been at home for almost a year straight with no upgrades.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @4AgForLife @Xplornet Xplornet Is The Most Terrible ISP In Canada I think I got them all!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OriginaIPenguin @thestadialife Keep in mind I had fibre internet at the time. I've since moved and now Stadia feels like a broken piece of **** with @Xplornet as my ISP. P.S. Xplornet, you suck harder than a brand new Dyson vacuum.

  • courtneynewham Court MacD (@courtneynewham) reported

    @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.