Xplore Outage Report in St. Thomas, Ontario

The latest reports from users having issues in St. Thomas come from postal codes N5R.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Report a Problem

Full Outage Map

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (77%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (7%)

4. 

   E-mail (6%)

5. 

   TV (%)

6. 

   Phone (%)

Live Outage Map Near St. Thomas, Ontario

The most recent Xplore outage reports came from the following cities: St. Thomas.

City	Problem Type	Report Time
St. Thomas	Internet	5 days ago
St. Thomas	Wi-fi	8 months ago
St. Thomas	Internet	9 months ago
Aylmer	Internet	4 years ago
Aylmer	Internet	4 years ago
Aylmer	Internet	4 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Metal Wolf (@m3t4lw01f) reported 4 minutes ago

  @harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.

• Nick (@Nick62289935) reported 5 minutes ago

  @Xplornet @KT_Koop @Xplornet, stop saying "you're sorry", because clearly you are not. You are just an abuser who apologises afterwards, but has no intention of stopping. Your greed is too big. You are NOT too big to fail. Come Clean. Beg for forgiveness from Canadians. #YourDaysAreNumbered

• Metal Wolf (@m3t4lw01f) reported 6 minutes ago

  11 hours later, still no @Xplornet connection. Be nice if they had a status page so I knew if this was a more widespread problem or if only I was affected. It'd be a full time job maintaining a status website there though so probably why they don't have one.

• Nick (@Nick62289935) reported 6 minutes ago

  @Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.

• Metal Wolf (@m3t4lw01f) reported 7 minutes ago

  Does constantly bugging @Xplornet on Twitter count as "attempting to resolve my issue" as it pertains to the CCTS complaint process? I think tomorrow I will file an actual official complaint with them. I see them reach out to others to offer assistance, but not to me...

• brandon smith (@brandon90053725) reported 8 minutes ago

  @Xplornet your internet is so bad that half of the day I would just go eat food because I couldn't use the internet

• Metal Wolf (@m3t4lw01f) reported 9 minutes ago

  @harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.

• Nick (@Nick62289935) reported 9 minutes ago

  @Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.

• Tanya Burr NP-PHC (@BurrTanya) reported 9 minutes ago

  @Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!

• Gerard Cooke (@GerardCooke8) reported 12 minutes ago

  @Xplornet I have many times with no fix that works. Tonight I have less then 1