Xplore

Xplore Outage Report in St. Thomas, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 03/10/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet We fall back on our mobile data and tether to get though. Thank God my bill cycle is about to reset because we're close to going over. Again. Luckily that is the "unlimited" plan from Telus that just gets slowed down. Rural living!

  • _spookshow cait (@_spookshow) reported

    Usually our internet with @Xplornet is fantastic. But lately it's been horrible and literally at the worst timing. Its finals week and I have a final tomorrow morning that I am unable to study for and I'm extra nervous that I won't be able to connect to the internet to write it

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    @Xplornet answer your phone. I’m trying to complain about your service or lack there of. 🤬

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet fix my internet you illiterate **** head, give me the specs that i pay a way overpriced price for

  • trainvalet Cory 🆎 (@trainvalet) reported

    On @Xplornet I average 6 mbps for the service they advertise "up to" 25 mbps. Xplornet isn't high speed internet.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OneLinders I'm not convinced Xplornet has the ability to offer any of the services they advertise, "game changing" technology or not. My 25mbps service has been running at 2mbps max for days. Will 5G magically fix their oversold infrastructure?

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @virgovida @Xplornet @virgovida don't fall for their tricks. Calling their support number will just put you on endless hold while they tell you they're having problems with long wait times.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OneLinders @Xplornet Xplornet makes all kinds of promises they never keep. What makes 5G special or different?

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet "hey, everyone look at our seven towers!" Residents of Ramara : "you mean the seven that never seem to work?"

  • KenBauer The KraKEN (@KenBauer) reported

    @Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.