Xplore

Xplore Outage Report in St. Thomas, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 02/21/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    It is easier to set up #Starlink than it is to cancel @Xplornet I mean by a landslide @SpaceXStarlink

  • Jason_hildo Jason Hildebrand (@Jason_hildo) reported

    @Mark_Goldberg @Xplornet @FT_Networks Incoming terrible internet service

  • hypocotylarch Hypocotylarch (@hypocotylarch) reported

    @WinnipegNews Xplornet is the worst customer service. Kael and the guys from full throttle were awesome small business

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • txwikinger_ea txwikinger 🇺🇦 💉💉🐕‍🦺🐕‍🦺🐈🐈‍⬛🌲🌳🇺🇦 (@txwikinger_ea) reported

    @Xplornet @XploreMobile Get your ****** network fixed. You have the worst outage rate in the world. Even in #Ukraine there is better Internet

  • 1blackpup Jasmine (@1blackpup) reported

    @AnnieClaireBO my service provider (xplornet) still is not participating in the 10$/month connecting families initiative introduced in 2017

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...