Xplore

Xplore Outage Report in St. Thomas, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 02/17/2026 02:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet Your not Gona get 50 mbits you will barely get 1 I live right next to the tower and I still have crap service

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet That doesn't answer why you give 1000% less service than the customer PAYS for. 1-2 mbs? My bowel movements travel faster than that.

  • Lefebvre_1101 Daniel Lefebvre (@Lefebvre_1101) reported

    @Xplornet Trash company and service. Use Starlink Instead!

  • xCLAY_ ×CLAY× (@xCLAY_) reported

    @thunder012341 @Bell_Support Damn idk if I wanna get it now, I wish there was more isp for rural areas theres only 2 for my area xplornet nd bell had xplornet never doing that again lol was hoping bell was better but idk now lol

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Just like the joy I got when I canceled your shot service.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Ever have somebody try to tell you jokes after years of making your life worse? Nobody is laughing. The only joke here is your service. Avoid xplornet, they are a terrible ISP.

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • reddeacon Optimusrhyme (@reddeacon) reported from Pasadena, Newfoundland and Labrador

    @Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.

  • olblue81 Stuart Lawrence (@olblue81) reported

    Never fails. Board meeting online and @Xplornet is so slow web pages are timing out when I try to open them.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet And I'm sure that running water under the bridge provides internet service just as good as you do, which is to say it doesn't. Because you don't. I hate when I have to explain jokes, but I know you guys wouldn't get it. Just like I never got internet when I was a customer.