Xplore

Xplore Outage Report in St. Thomas, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 03/26/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Feefyou Dan K (@Feefyou) reported

    @Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...

  • isleofpurple Purple Sky (@isleofpurple) reported

    Xplornet not working….. again….

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @MarblesRick @Xplornet The service is terrible ... I can't wait for broadband expansion so I can take my business ANYWHERE else

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    With the release of @Xplornet 's new 50/10 internet package, seems my internet is now suffering due to the sheer lack of any gives a **** from this company. Let's just over sell what we can't provide. It's pure lunacy that there is no other options from any other company...

  • huhwhatya Sarah (@huhwhatya) reported

    @Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?

  • LibbyDavies Libby Davies (@LibbyDavies) reported

    We just gave up on @Xplornet because it was just such poor unreliable internet coverage (& expensive) but wow closing account is even worse - a rip off! #poorservice #comsumerreports #alert

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(

  • Kardious Kard (@Kardious) reported

    @CowInverted @SucksXplornet @Xplornet Broken record

  • middle_over Middle of the Road and Driven Over (@middle_over) reported

    @strathconian Forgive my ignorance on the issue, but why can people in rural areas not subscribe to one of the satellite internet services, such as xplornet?