Xplore

Xplore Outage Report in St. Thomas, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 02/13/2026 07:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cuddleyjo Little Kitty (@cuddleyjo) reported

    @MarieColorie @Xplornet Mine has been so so bad too, only though for maybe 10 weeks :/

  • Rob_schick91 Rob Schick (@Rob_schick91) reported

    @Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months

  • MoeFraser Moe's Mending (@MoeFraser) reported

    @mrmikeMTL We have satellite as we are rural 😠 @Xplornet sucks big time. Not reliable enough for #Netflix or other streaming TV

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @Xplornet Don't sweat it, I cancelled my service.

  • Acardyeg Alec Card (@Acardyeg) reported

    @Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.

  • XyoticTV Nathan (@XyoticTV) reported

    @Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

  • thepooppack xplornet fan (@thepooppack) reported

    really can’t believe @xplornet employees man they really are like “is there a cloud outside? that one singular cloud is causing issues on our multi million dollar companies services at the moment please turn your router off and back on”

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @NockAndLoose @Xplornet 1/2 Same here and he was hostile when I declined his bribes. Also refused to have their antenna equipment removed from our brick chimney. Basically keep it or take it down ourselves (I’m 75) Or pay an @xplornet service person to remove it. Absolute crap service

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

  • boiledfrogCAD Awake to the WEF boiled frog (@boiledfrogCAD) reported

    @NinesCatudio @Xplornet My condolences, remember if there is bad weather in NS your AB service will suffer!