Xplore Outage Report in St. Thomas, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Witkowicz
(@MikeWitkowicz) reported
@TerryHyra @Xplornet @starlink 1/2 I think all Canadian internet suppliers went to the same school of customer service, it would be titled "how to own a position and piss off your subscribers". BellMTS this week was no better, deal for 2 years to "new" subscribers significantly cheaper for 2 years.
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Metal Wolf
(@m3t4lw01f) reported
My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?
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Hannah Beck
(@HannahBeck17) reported
@KT_Koop @Xplornet This!!!! Craig purchased one of the packages from Elon Musk because we were offered it. Not sure when it will arrive but hopefully it's better. He works from home (all the time not just during Covid) and it's been awful
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Stephen Lee
(@stevesbizzs) reported
@Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for
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brandon smith
(@brandon90053725) reported
@Xplornet @moseleywilliams I don't even pay for it and I complain its that bad its ******* garbage Mexico has better internet the moon has better internet and that's not a joke it true the moons internet is run by nokia and its 4g xplornet is ******* ****
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brandon smith
(@brandon90053725) reported
@Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued
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brandon smith
(@brandon90053725) reported
@Xplornet @moseleywilliams my internet issues are being looked into I will remove the tweets if it is resolved
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Keith Murray
(@keithwawanesa) reported
@TerryHyra @Xplornet @starlink Starlink will be no better a year from now. They will over subscribe their service and speeds will be back to Xplornet quality.
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Nick
(@Nick62289935) reported
@Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.
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Braydan Partridge
(@Braydoon04) reported
@Allisonfarms @dennydenny1020 50mbps minimum download speed 150 top our TELUS hub and past xplornet internet has never topped 20 in the past decade being a couple miles away I imagine yours is no different better get on it Bradley!