Xplore

Xplore Outage Report in St. Thomas, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in St. Thomas, Ontario 03/11/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • truebusterflash busterflash (@truebusterflash) reported

    @Xplornet has to be the absolute worse rural internet provider. Always such ****** service. I can’t wait for @SpaceXStarlink

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    @agrifleming @Xplornet We were ok till about 2 weeks ago. Upload speed doubled, but download speed totally dropped. I've talked to three tech supports and told three different answers. Latency apparently is a problem and someone was suppose to call last week to come out...still waiting...

  • Crimson734 Crims (@Crimson734) reported

    Quitting fortnite no point in trying to do anything on this internet xplornet is so **** over 130$ a month for ****** Internet supposed to get 50/10 but just getting 10 download with 1 upload not much we can do where I live just stuck with this internet

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    More horrible service by @Xplornet. Each time I call I get a different answer. Internet download speeds of less than 1Mbps (we pay for 30). Open work order assigned to the tech who was problematic last time (and still hasn't called). This is NOT customer service.

  • 1776North ODIN1776 (@1776North) reported

    @Victoria59L @WidemanLorne Xplornet is complete dog ****.

  • pudarg88 Grant Pudar (@pudarg88) reported

    Glad I canceled my @Xplornet service when I did. Checked my bull thinking it was supposed to be less but it was more with the still ****** service.

  • KarlSchwartz15 Karl (@KarlSchwartz15) reported

    @Xplornet Already a customer hoping this will boost our service! Lol

  • jnnbltr JeanineBB (@jnnbltr) reported

    @Xplornet It would be SO nice if you invested more in customer service so there wasn't such an enormous wait every time that it's needed to call in for some help. The last 2 recent times I had to call in because our tower quit working it was between 40 minutes and over an hour waiting :/

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @JKosuth @Xplornet Throttling...it was horrible! Starlink has been a great alternative!

  • PaulEdworthy Paul (@PaulEdworthy) reported

    @joDevInTheWood1 @tanoaksam @Xplornet Wow. People in our neighbourhood were on Xplornet before Bell ran fibe here. They told me the service wasn't great but I never knew the price.