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Xplore

Xplore outages and service status in St. Thomas, Ontario

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Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • keithwawanesa
    Keith Murray (@keithwawanesa) reported

    @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

  • WarMistweet
    Injured At Work (@WarMistweet) reported

    @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?

  • Eh_Bee_Sea
    Ally Bryant (@Eh_Bee_Sea) reported

    I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

  • jarvisa2002
    jarvisa2002 (@jarvisa2002) reported

    Do you even have tech support available?! I called in an wait for 46 minutes this morning. 1 hour 15 minutes tonight, and at 20 minutes now with no response! This is unacceptable! I'm so ready to leave this service. 😡 @xplore_ca

  • HydraulicDesign
    James Carruthers (@HydraulicDesign) reported

    @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

  • VoosieVooters
    Lomaxcat (@VoosieVooters) reported

    @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

  • LucianFilm
    Lucian (@LucianFilm) reported

    @xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?

  • CJH39493411
    CJH (@CJH39493411) reported

    @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

  • DaveAHudec
    David Hudec (@DaveAHudec) reported

    @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.