Xplore Outage Report in St. Thomas, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in St. Thomas, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nine's Catudio
(@NinesCatudio) reported
@miket136 After many years of being a happy Shaw customer, I dived into Xplornet swamp after moving rural. Last fall I cut all ties. I could not pay for 1 MBPS the price of the promised "improved" 10 MBPS. My cell provider delivered a good plan. I only Hotspot anymore.
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Gerard Cooke
(@GerardCooke8) reported
@jbondguy007 @Xplornet Your lucky. The Pugwash NS tower most nights is around 5 to 7 download and maybe 2 upload if you are lucky but we are paying for up to 50 down and 10 up. Never got more then 2 up once
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LoganDustman
(@DustmanLogan) reported
@Xplornet Xplornet sucks. Had them for 2 years, constant speed drops that happened to disappear if you phone and complain. Uselessly low data caps. @SpaceX #Starlink will put clowns like you out of business for good. I’m enjoying my #dishymcflatface right now.
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brandon
(@billgatescooka) reported
@Xplornet Will literally give you 80 Kbps for a download sometimes when your oversold towers are congested you said weather doesn’t affect your service and will it minorly affects your fixed wireless service to say this about your satellite services it’s just absurd
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Jenny Kash
(@KashJM) reported
@Xplornet going on day 2 with absolutely no internet, what's your response to mandatory work from home directions when this is the service you provide? Was told it would be back on last night, about to start another work day and still nothing
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Rika Edwards
(@Lucy4141) reported
Hey @Xplornet - it’s been over a week since our custom business domain has been down. No resolution after hours on the phone w/ your tech team. The pandemic is difficult enough on small business, you’ve further marginalized our ability to run a business during lockdown.
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Nep
(@Nep03034037) reported
@FeministHousew1 @Xplornet Yea there just full of **** they ended up blocking me lol they really do care for the customers
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Heather
(@HeatherTownFink) reported
@Xplornet why oh why does my service keeping dropping. For two weeks now, stops and starts, drops off completely and have to power cycle it. It was good for so long and now...crap. It is extremely important to be online with kids at home!!! Be better.
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Jon Reimer
(@TheReimereason) reported
@MBGovNews @MBGov This is the worst news. Xplornet is the most unreliable company there is. Advertising high speed and delivering 1mbps. They did offer a 25% discount though 😒
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Andreea Carmen
(@Andreea00113823) reported
@Xplornet Did he also find interet service? Mine has been deliberately shut down by @Xplornet . They are unwilling to own up to their mistake. @Xplornet is the worst!