Xplore Outage Report in Sturgeon County, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Xplore outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	yesterday
Edmonton	Internet	4 days ago
Edmonton	Internet	9 days ago
Edmonton	Internet	12 days ago
Edmonton	Internet	14 days ago
Edmonton	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Daniel Sands (@Sandchez02) reported 4 minutes ago

  @Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...

• Frank Polat (@frankpolat) reported 6 minutes ago

  @Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.

• Daniel Sands (@Sandchez02) reported 6 minutes ago

  Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?

• Frank Polat (@frankpolat) reported 8 minutes ago

  @Xplornet Since morning no signal in my area. You are not informing your customers for service outages, this is unfair and you not worth the payment you recieved.

• m3t4lw01f (@m3t4lw01f) reported 12 minutes ago

  I think the @Xplornet Twitter has been hacked. They haven't posted anything about fixing their awful network in a while. It's all retweets of completely unrelated things and a contest for a crappy tablet. Nice distractions. Does @APLenehan hand pick what to retweet?

• Hurry Up @SpaceXStarlink (@AtTheDogPatch) reported 12 minutes ago

  Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks

• m3t4lw01f (@m3t4lw01f) reported 13 minutes ago

  This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.

• m3t4lw01f (@m3t4lw01f) reported 16 minutes ago

  I'm not asking for the world, I'm just asking for the service that was advertised. 25mbps. Not "<2mbps when it's working, but it probably won't be working". It isn't an exaggeration to say that @Xplornet truly is the epitome of incompetence. The absolute worst. Irredeemable.

• m3t4lw01f (@m3t4lw01f) reported 24 minutes ago

  Another evening of no service from @Xplornet in my future? Probably. Started getting notifications that thin f'd were going offline randomly.

• Iain Reid (@IainReid10) reported 27 minutes ago

  @Xplornet Are you having any technical issues in the Bradford area of Ontario? My service had been pretty good up until yesterday now really slow.