Xplore Outage Report in Sturgeon County, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Xplore outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Just Karen
(@KarenHoffman5) reported
@Xplornet Please explain why you advertise unlimited internet when you don't provide unlimited internet. My plan says unlimited but when I call in, the voice robot reports that my service is currently in a "limited" state. That's.Not. Unlimited.
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Ian
(@ayrporte) reported
Ok @Xplornet after 4 years of uninterrupted service we "upgraded" to your LTE Its been down 3 times in last 10days. Wasted 6 fn hours of my time on your customer service lines. Tonight the "17 min " wait is 49 minutes so far.... Young lad trying 2 write university Finals. #fail
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SomeOtherGuy
(@SomeOth78194030) reported
@Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too
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The KraKEN
(@KenBauer) reported
@Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.
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Rob Van Builder
(@RobVanBuilder) reported
@Xplornet there is a disconnect between local installers and tower maintenance. A new tower went up about 2km away and within line of site. Potential customers cannot get a signal. Local installer tried everything and thinks it the tower. Can I get the write person to talk to?
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Grant Fawcett
(@GrantFawcett) reported
Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!
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m3t4lw01f
(@m3t4lw01f) reported
@OneLinders @Xplornet Xplornet makes all kinds of promises they never keep. What makes 5G special or different?
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Cindy Doroschuk
(@fontgirl) reported
@Xplornet answer your phone. I’m trying to complain about your service or lack there of. 🤬
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m3t4lw01f
(@m3t4lw01f) reported
@OneLinders I'm not convinced Xplornet has the ability to offer any of the services they advertise, "game changing" technology or not. My 25mbps service has been running at 2mbps max for days. Will 5G magically fix their oversold infrastructure?
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Teej Johannesson
(@BucsDB5) reported
Anyone around central Alberta use an internet service that’s not Shaw, or Telus? I use @Xplornet right now but the service, and customer service, has been just terrible overall. I don’t love using big brands.