Xplore Outage Report in Summerland, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kenneth J. Kavanagh
(@KenJKavanagh) reported
Day 11 & still no internet. The operative word in customer service is service; it's not a promise or logo or a survey. Its a deliverable & @Xplornet hasn't delivered. I'm now xploring 4 a new provider!
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Kenneth J. Kavanagh
(@KenJKavanagh) reported
Day 6 of NO internet service from @Xplornet 13 days 2 get a repair is not just poor service; it's unacceptable!
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L. Farmakoulas
(@LFarmakoulas) reported
@cranroast We do pretty good here with Starlink. It didn’t like the freezing rain/ice pellets a couple of days ago. I’ll tell you, my last tweet to you with 3 images, would never have been sent successfully on Xplornet.
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Just Dee, but 3x Pfizerized
(@lakin013) reported
@Xplornet any idea why the internet keeps going out near Gwynne,AB? Service has sucked for years so we don't even bother with tech support anymore. We shouldn't have to reset our router multiple times per week. We've changed routers several times as well
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Robert Mcelroy
(@RobertStope1973) reported
@Mullin_95 @Xplornet You will never regret that decision
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Quesseth Farms
(@FarmsQuesseth) reported
@Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time
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Glenn Kavanagh
(@ggkavana) reported
@KenJKavanagh @Xplornet Have they tried doing any trouble-shooting remotely?
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Catherine Hernandez
(@theloudlady) reported
We have to invest in an unlimited mobile hotspot for now while we wait for our Starlink satellite service for later this year. I have tried execulink, vmedia, kwic, storm, xplornet, kos, Rogers, Bell, Teksavvy, Cogeco.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet Maybe you could find the time to fix the Thorpe tower? No signal at all for over FOUR weeks now and no updates or explanation from Xplornet. No response via email/Twitter/phone. Not acceptable.
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Rektify
(@RektifyCrypto) reported
@dat3010 @thunderf00t Yes, Xplornet is probably the worst company I have ever had to deal with. Additionally I had to run a VPN to avoid their periodic disconnections for using a streaming service like netflix or youtube. I am beyond thankful for Starlink, even if Elon is a snake oil salesman.