Xplore Outage Report in Summerland, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Summerland, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Summerland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Sabine
(@ShawnSabine1) reported
@Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!
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.
(@vozzyXL) reported
@Xplornet what’s up with your service in Ontario? Terrible connection for a week now
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Stockyrds
(@stockyrds) reported
@Xplornet rockyford tower in alberta is down. No internet service
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Bluebird (StartWinning.eth)
(@BluebirdX11) reported
I would like to make everyone I can reach aware that @Xplornet is utterly useless in the realm of customer service. Truly terrible - a class of their own. Knowing them, they might publicly respond to this tweet pretending that they want to help, only to deliver nothing of value.
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Bluebird (StartWinning.eth)
(@BluebirdX11) reported
@elonmusk Totally dissatisfied with @Xplornet and their high-orbit, unreliable solution (and terrible customer service!). Just ordered a Starlink kit and hoping for the best! All I really need is for it to work, in some capacity, much of the time.
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Laura Boichuk
(@BoichukLaura) reported
Hey @Xplornet my service has been down for 27.5 hours. No one can.provide an ETA on the repair. Fixed wireless is also my business. There is no world I would have techs that couldn't have this fixed by now. 1/3
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Pip
(@saskiaages) reported
@Xplornet Connie Certusi CRO Home Services I messaged you. Kindly get my internet fixed. I am NOT calling again after wasting Friday evening and sat and the being hung up on by you service supervisor.
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acapp
(@anna_cappy) reported
@Xplornet Can you find out the nature of the problem? Are they waiting for parts as there should have been a better recovery plan. An outage this long is not acceptable when connectivity is so critical for customers now.
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Natalie McCormick
(@albertaclassic) reported
@Xplornet I called in and had the issue taken care of. I just don’t get this big charge then throttle ppl back.
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guest b
(@guestb) reported
Hi @Xplornet, wondering why you haven't fixed broken high speed rural internet in Annapolis Valley, NS for two weeks? Your update May 11ish keeps blocking users after modems power off for any reason. People around are talking. Two weeks is a long time. @thestarhalifax