Xplore

Xplore Outage Report in Sunderland, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sunderland, Ontario 09/18/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • plrsTweet Pamela Ross (@plrsTweet) reported

    it seems to me that @Xplornet should be giving credits for rainy days, since they KNOW their satellite systems are doomed to fail. @SucksXplornet Tell me again why the #nb govt subsidizes this garbage that still charges a hundred bucks a month for crap service? #nbpoli #cdnpoli

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet your service is worse than dial up🤡

  • GarthTwitchell Garth Twitchell (@GarthTwitchell) reported

    Would sure be nice not to have reset my antenna 5-6 times a day to try & get on the correct panel at the @Xplornet tower close to me so I can have moderately acceptable internet. It’s getting a bit tiring. When they talk about poor internet, this is it. @Colin1Best @vankayak

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

  • davinalytle Davina Lytle (@davinalytle) reported

    So, Xplornet finally said they'd come out and do a service, but the person that was supposed to send out the work order forgot??? Are you kidding me, it's been 5 weeks since the first time we called?! @xplornet

  • JakeMacNeil3 Jake Macneil (@JakeMacNeil3) reported

    @Xplornet You guys should consider rebranding your company name to “We can not explore the internet because it never works”…. Brutal

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Another option I didn't know existed is Bell Wireless Home, which we're on right now. It works well for us right now. It's Bell, but at least it's not Xplornet. Sorry for all the suggestions. Just trying to help people get off terrible internet.

  • davinalytle Davina Lytle (@davinalytle) reported

    @livingwithabuse @Xplornet Honestly, Nicola, I'm so angry. We called them multiple times before we moved & even though we were told they shouldn't have, they promised us we'd have internet. Now what? I can't even do a therapy appt. & had to cancel todays. 😭😭😭

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Xplornet How about you get the customer you just hooked up to report back in a couple of months with the actual speeds they are 'enjoying.'

  • _brittwilson bew (@_brittwilson) reported

    @sneaky_neaky_ @Xplornet They put my account (I have no idea how) in someone else’s first name. So all the account info was mine & they wouldn’t let me cancel because it wasn’t in my name. I was livid like how do you really **** this up & then not let me access MY account. With MY info 😶😶😶”policies”