Xplore

Xplore Outage Report in Sunderland, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sunderland, Ontario 12/06/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet Since morning no signal in my area. You are not informing your customers for service outages, this is unfair and you not worth the payment you recieved.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @m3t4lw01f @Xplornet @APLenehan Ontario. About 30 west of Kingston along the 401 corridor. Only one other supplier in this region and I can't get a signal from them. Waiting for Starlink. Xplornet is brutal and the biggest single pain in my life.

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet Can you explain how this will fix your terrible network??

  • mcmoo179 Brian (@mcmoo179) reported

    Finally,so satisfying moving on from “explornet ” to an ISP that delivers what they say they will deliver. After years of Xplornet’s poor business practices that their own people admit it dealt so good to make that cancel my service call. #xplornet @SucksXplornet @XplornetSWO

  • littleladyaust Tammy Daub (@littleladyaust) reported

    @Xplornet Hi, is there issues with xplornet yesterday and today in Northern Ontario? I have had to tether to my phone so that I could even check my email. I have never seen it this bad, and I am going to be starting back to work soon from home, and I can't have it acting up.

  • frankpolat Frank Polat (@frankpolat) reported

    @CanadianPM @JustinTrudeau almost 2021 and we don't have internet service in Frankford, ON. Xplornet monopoly here and if they shut down the service without notification we are staying without internet. Who can help?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of no service from @Xplornet in my future? Probably. Started getting notifications that thin f'd were going offline randomly.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.

  • frankpolat Frank Polat (@frankpolat) reported

    @Xplornet No internet service whole day. If you guys planning to maintinance work that long, why not informing your customers earlier? We are not your slaves we are paying for the service. Please attention to our words.