Xplore Outage Report in Sunnybrook, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sunnybrook, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sunnybrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sunnybrook, Alberta 04/25/2024 11:15

April 25: Problems at Xplore

Xplore is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ZNsolo101 ZNsolo101 (@ZNsolo101) reported

    @Xplornet I'm a tech support rep do you want me to walk you through how to tell if your service is being blocked or capped it's vary easy to test anyone wants that I do DM me I got you with a walk through and full video soon

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    Almost 24 hrs & @Xplornet still down, still no eta on when it will be fixed & no one in their customer service seems to know why the service is down!! Rural internet sucks for speed & half the time is down Wish I had the money to get @SpaceXStarlink! #internetdownyet #ruralarea

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So Starlink raised their price $11 a month. Let me be clear... There is almost no price that is too high for this service compared to every other available option. It's still cheaper now than the 10mbps 200GB capped LTE Sasktel service. And unlike Xplornet it actually works.

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet The internet has been down for way over 12 hrs! When I called no one would say why or give an eta on when it will be back up! 😡 #internetdown

  • NepsyNeptune Nep (@NepsyNeptune) reported

    @Xplornet Actual garbage

  • thepooppack mas (@thepooppack) reported

    god i ******* love you freaks @xplornet why was it that i called you freaks and a white guy answered, the ************ was like sorry can’t do anything haha but as soon as i get an east indian they fix my internet in 2 seconds wtf is wrong with you

  • lolsportz1 Doubting Thomas (@lolsportz1) reported

    @Xplornet What about Albert? You guys have been down more than 12 hrs

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet Absolute trash service, I can’t wait to move to get rid of this ****. I’m originally from NL and if there’s internet on the ******* rock that’s actual high speed there should be reliable networking here in AB … absolutely robbing us in the north. No updates on why for me either

  • thepooppack mas (@thepooppack) reported

    actually crazy a whole province is out of internet because of you @Xplornet and you’re busy tweeting about ed sheeran and taylor swift, instead maybe use your account to actually tell your customers what ******** is going on at your dogshit company.

  • chefdills Dylan Brushett (@chefdills) reported

    Still no update or any news as to why #Xplornet internet is down in Alberta. My last call (20 minutes ago) the tech said they were troubleshooting all yesterday with no luck. No ETA as they cannot find the problem. Just a heads up if anyone using the platform was wondering.