Xplore

Xplore Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/03/2025 00:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Yea. To bad your **** internet won’t load such a thing oh unless it is 2 in the morning when nobody’s on.

  • 747_s Canadian Britchick 🇨🇦🇬🇧🇺🇸 (@747_s) reported

    @Green_Duck10 @Xplornet supposedly *service issues*

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet I notice how little all these pictures have to do with their service over and over. Like I keep reminding xplornet, their spamming pictures and links to their twitter feed is more insulting than anything. Xplornet as an ISP does as little as possible to screw over the customers.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @Xplornet Book your upgrades during off-peak hours. Jesus Christ, you literally picked the WORST time to do it. My internet was out for two hours in the middle of my (and everyone else's) work day. It looks like it'll take new government regulation for you to get some common sense.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported

    @lammy9661 @Xplornetsuppor1 My son asked the other day why we didn’t have Xplornet. A friend of his has it and, I guess has little issues for gaming. I told him because i want it to be functional more often than not and Xplornet has an awful track record.

  • lkv495 L (@lkv495) reported

    @xplornet internet has been painfully slow all day and is hardly working at all now. Is there a network outage/issue in the Muskoka, ON area? Tried to call your helpline but wait time was 2 hours. Very frustrating - please fix this!

  • svhs1985 Christopher McLaughlin (@svhs1985) reported

    Come-on @xplornet, its been several day since my @Samsung email hasn't been able to send/receive emails on 3 different Samsung devices. Please fix the problem.

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡