Xplore

Xplore Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 03/31/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Then putting in a service request online it took 2 days for Xplornet to respond. Once they did they advised they would send back the same useless company to investigate and you will hear in 24-48hrs.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Xplornet is so slow or down, might as well do something while stuck at home

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.

  • JohnYounggkong John peterson (@JohnYounggkong) reported

    @Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I love it when people chime in on Twitter to defend @Xplornet. It's humorous because if you search Twitter for them, there's 99% awful and 1% ok, but no it's gotta be a technical limitation of wireless. Just, no. If it were, I'm sure most people would be relatively happy.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • TheDaisyMemo RYM (@TheDaisyMemo) reported

    @Xplornet What’s going on with the service in Cumberland? For over a month now the service has been shitty and in and out. In a time of lockdown, how are people supposed to work from home if they can’t get a stable internet connection. When we called in Dec... 1/2

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.

  • Sampaguita_II sampaguita ll 🇨🇦 (@Sampaguita_II) reported

    .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!