Xplore Outage Report in Sussex, New Brunswick/Nouveau-Brunswick
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Xplore
Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Janes
(@patgjanes) reported
@kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.
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Millennial, But Boomer
(@USmarketsucks) reported
@Xplornet @WhistleOut_CA Seriously, xplornet is awful. And their sales staff are full of sht. They will 100% lie to you.
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Alan Irving
(@berkypigs2008) reported
Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci
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Mister Bored
(@TheBoredRoamer) reported
Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.
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J. Lidtkie
(@lidtkie) reported
@Xplornet Been a customer for years, yes there are bumps sometimes as with any company. Far better than the 2 other services that cover this area. More towers would be a good improvement.
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Amanda Yarascavitch
(@alyarascavitch) reported
@Xplornet I wish you had a customer outage map somewhat like hydro so we knew what was going on with our internet.
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Justus Hickey 🇨🇦
(@justushickey) reported
from
Brockton, Ontario
Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.
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Ann in Bridge Lake
(@AK_BridgeLake) reported
@FrozenF8 Those speeds remind me of when the only internet choice available to me was Xplornet. Hope things don't take too long to recover for you after that horrible storm.
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Dale 🇨🇦 🆎
(@DBSLarsson) reported
@TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.
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Marivic Cochrane
(@MarivicCochrane) reported
@Xplornet @XploreMobile Avoid @Xplornet . It's horrible. And a rip off. Stupid expensive for a metered data plan. Get Starlink. 10times faster ,unlimited and doesn't lose connection constantly.