Xplore Outage Report in Sutton, Montérégie, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Sutton, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Riemann
(@Riemann97885212) reported
@Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.
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Robert H
(@Robert_Hammond) reported
Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?
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Lomaxcat
(@VoosieVooters) reported
@Xplornet @thebrain2012 I have been waiting 12 days for a service app't. I have no internet at all. Repeated calls get nowhere but a new promise of an app't. Disgraceful. Did get my monthly invoice on time though. Funny how you never miss that.
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Shawn Jemmett
(@SeanGemm) reported
@lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.
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Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay
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Sharon Hoyes
(@sharonhoyes) reported
@MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.
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Brent Anderson
(@BrentAnderson10) reported
@LongReacher @Xplornet Welcome to the struggles of life with satellite internet during online learning. There a chance the weather is bad in Saskatchewan. Thats what I was told when I called once.
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Tracy L.
(@soultrain123) reported
Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…
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Matthew Thomas
(@thebrain2012) reported
@Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.
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Garrett Wolf
(@garrett_wolf3) reported
@CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.