Xplore Outage Report in Swastika, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Swastika, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Swastika and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Cindy Doroschuk
(@fontgirl) reported
All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?
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Sean Moore
(@smPhreakazoyd) reported
@Xplornet What does xplornet plan to do to help lockdown people in ontario? maybe unlimited again for rest of dec 2020 and jan 2021 to help the customers out?
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ShuBanga
(@shub84) reported
@Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.
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Internet Needed (Please Help)
(@AtTheDogPatch) reported
My #ruralinternet sucks. So, I’ve rediscovered my DVD and VHS collection. Watched Die Hard last night. Under Siege today. Then maybe a John Wayne flick. Thanks @Xplornet I had totally forgotten about this box of viewing gems.
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Dubbloseven
(@Dubbloseven) reported
@xplornet stop throttling beyond what Canadian law allows & lying to customers/Canadians. Its not their router, infrastructure, customers PC, the tower, oversold network. Its deliberately being slowed, throttled& traffic management. Why sell more when u get away with selling less
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Kevin Porter
(@kevdevlyn) reported
@Xplornet There is no troubleshooting required. You throttle my internet every day if I am trying to download something. Works perfect in the middle of the ******* night or early morning. Just admit your piece of **** system can’t handle the traffic.
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet 17+ hours of tech support and 2 visits and you’ve made a choice to not help me, we both know you can, you just won’t. Worse? Your employee confirmed it was done for his personal system... yet for me? No way! @APLenehan how can your company allow this unfair treatment?
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Jim Bandell
(@BandellJim) reported
@Xplornet worst customer service!!!! Done. Changing providers!
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AutumnAurora8911
(@AAurora8911) reported
@Xplornet Put one between colchester and Kingsville please. My kids cannot do their online schooling (it’s the ONLY option at the moment) because our internet is too slow 1mbps at best. $140 a month is criminal. Currently a complete outage had to use all my data to video chat my loved ones
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Charles
(@Charles96209000) reported
@Xplornet Sold me on a 50mb/1mb unlimited packaged I cancelled within two weeks because my avg speed was around the same as my 10mb/1mb DSL connection. Calling support twice revealed they OVER SOLD the tower even after the install guy said it had a solid connection. Kemptville, ON area.