Xplore outages and service status in Temiskaming Shores, Ontario

Problems in the last 24 hours in Temiskaming Shores, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Temiskaming Shores, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indubitably Tho (@IndubitablyTho) reported 4 minutes ago

  @preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 7 minutes ago

  We've had outages before. We pay extra so that service calls are covered. They used to be so prompt and so helpful. Now... they have me considering doing business with Bell Canada. @xplore_ca, do you have any idea how bad things have to get for ME to be considering BELL?

• 
  Gerard Cooke (@GerardCooke8) reported 8 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Sagittarius (@Regretful_Livin) reported 11 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

• 
  Onkwehonwe Organics (@OnkwehonweHerbs) reported 12 minutes ago

  @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

• 
  Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 18 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Josh Ciemitis (@JoshCiemitis) reported 21 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Trevor Gill (@gill_tv) reported 22 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  NotYetDone (@NotYetDone1) reported 24 minutes ago

  @theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility