Xplore Outage Report in Thamesville, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thamesville, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thamesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Wallace
(@Darsaw1217) reported
@Xplornet This was a very disruptive outage for businesses, for us who telework, and other situations. The comms from Xplornet was not acceptable. Not getting a tech to look at the outage for 3 days knowing dozens were affected was not acceptable. Not offering refunds was not acceptable.
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Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
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Scott Wallace
(@Darsaw1217) reported
@Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.
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GageCan🌿
(@GageCan) reported
@Xplornet @Awallis11 Is there a problem in the Waterford, ON area? We haven't had service all day.
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nancy
(@wallisdesigns) reported
Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???
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Scott Wallace
(@Darsaw1217) reported
@Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?
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Richard Bethell
(@RichardBethell) reported
@Xplornet Please restore service in Prince Edward County
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Martin 🍁⛳️🛶🇨🇦
(@martinmc1964) reported
@Xplornet @bruceanderson What about the rest of us with lousy service from @Xplornet ???
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joan Southwell
(@SouthwellJoan) reported
@Xplornet How about today June 28 & 29 2022 not service for two days. So If its fixed why is mine still not working.
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Scott Wallace
(@Darsaw1217) reported
@Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.