Xplore outages and service status in Thamesville, Ontario

Problems in the last 24 hours in Thamesville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thamesville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hudec (@DaveAHudec) reported 2 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Clint Howard (@Haywire_45) reported 7 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.

• 
  Allan Wilson (@uncleal13) reported 8 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Tim Mac (@TimMac1173045) reported 11 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  Garth Twitchell (@GarthTwitchell) reported 12 minutes ago

  Tonight reminds me of how poor our internet is in northern @TownOfMiltonON with no prospect of it getting better anytime soon. Extremely frustrating. @Colin1Best @vankayak Wireless internet from Xplornet is hopeless. Someone brings me good internet, I’ll buy it.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 17 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Right Central Views (@Right_Central) reported 19 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 19 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  James Carruthers (@HydraulicDesign) reported 19 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  vahxo (@creeteaux) reported 21 minutes ago

  @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps