Xplore Outage Report in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

• 
  JeffreyGKarran (@g_karran) reported 50 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kent Hunter-Duvar (@KentDuvar) reported 5 minutes ago

  @jordanrynard @kijekijikokwe @Xplornet I've never needed a static ip to open a VPN connection. Nor am I aware of needing ipv6. Not so many years ago, I couldn't use VPN on Rogers to connect to work. VPN would report a successful connection, but I couldn't access anything. 1/2

• 
  Sandy McKinnon (@Sandy_McKinnon) reported 5 minutes ago

  @Xplornet Tsk - “up to” service advertising is false and misleading to the consumers. How about “never below” as a marketing gimmick! Come on Elon!!! Fill my request!!!

• 
  Woofers (@Woofers_MB) reported 7 minutes ago

  @CBCManitoba ≪ neither Clear Sky, nor the business partner, took part in last August's request for proposal, which was won by Xplornet ≫ That's too bad. If it's any consolation, I don't think Pallister did adequate consultation before offering up Crown corporation assets. #mbpoli #woof

• 
  Rob Skinner (@RobDirtSkin) reported 14 minutes ago

  @Xplornet @trubesb Don’t waste your time, Barb. We are having the same BS issues. Lie after lie after lie.

• 
  David Beauchamp (@DavidBe17330646) reported 14 minutes ago

  @Xplornet Explore the sucks big....I’m supremely not pleased with the internet service... way tooooo many people on the beam in our area!!!!did a test today download speed 1.37 mbps, upload 1.5 mbps. Signed up for Star link.. guarantee 300 mbps download, minimum 130 mbps...

• 
  Frosty🇨🇦 (@YooItsFrosty) reported 14 minutes ago

  @Xplornet it would be nice if your tech support didnt hang up on me when i call to get my internet fixed🤔

• 
  sizzle (@the_sizz) reported 17 minutes ago

  @Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.

• 
  Kent Hunter-Duvar (@KentDuvar) reported 17 minutes ago

  @jordanrynard @kijekijikokwe @Xplornet After multiple calls, I was finally told Rogers didn't support VPN connections over security about the type of traffic. They monitor and throttle torrents for example and don't want customers hiding traffic via VPN. After a week with Rogers I left. 2/2

• 
  Gerard Cooke (@GerardCooke8) reported 17 minutes ago

  @ScottWJones93 @jbondguy007 @Xplornet Our Pugwash NS tower is the same. Disgraceful service for what they charge.

• 
  Tyler Bishop (@tylerjdbishop) reported 17 minutes ago

  @Xplornet would be great if you could provide your customers an update as to when this outage will be resolved! Many are attempting to work from home and there has been no communication from you folks