Xplore Outage Report in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

• 
  🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 7 minutes ago from Augusta, Ontario

  @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

• 
  🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported 49 minutes ago from Augusta, Ontario

  @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

• 
  JeffreyGKarran (@g_karran) reported 54 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colleen Gillam (@Gillam527) reported 5 minutes ago

  @Xplornet My internet has been down all day in central Alberta when will it be fixed. Terrible customer service

• 
  Alisha Dickinson (@alishalauraann) reported 7 minutes ago

  Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.

• 
  Dale Ketcheson (@KetchesonDale) reported 8 minutes ago

  @MatthewPot Xplornet here has been down all week

• 
  ✨StarBuck_83✨ (@StarBuck_83) reported 9 minutes ago

  Out of sheer desperation I switched my internet tower and am fully on @Xplornet s garbage internet. All of 5 hours I got to have moderately decent speeds. Now it keeps dropping signal and won't go over 2Mbps. The sheer audacity of this ******* piece of **** company

• 
  tomizo tommy (@tomizo103) reported 12 minutes ago

  @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

• 
  Scott Wallcraft (@ScottWallcraft) reported 13 minutes ago

  @BaldurBarons @BDuchek @donmclean14 Lol I know you've had terrible luck with xplornet... mines been ok - certainly not good enough to sign another contract

• 
  Fast Jeff (@fastjeff) reported 19 minutes ago

  @Xplornet People are supposed to be socially distancing and here you are telling xplornet customers to go to their friends house and use their internet to listen to podcasts? I mean, xplornet internet can't handle loading anything since xplornet internet is mostly garbage.

• 
  Dubbloseven (@Dubbloseven) reported 20 minutes ago

  @xplornet Throttling and blocking my internet usage right now. hahaha. If you are reading this and an xplornet customer experiencing the same issue. Its not technical difficulties; tap that like/heart button. lol. :)

• 
  Court MacD (@courtneynewham) reported 21 minutes ago

  @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.

• 
  Christopher Rogers (@therealcpr83) reported 23 minutes ago

  @Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.