Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 02/20/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_perkin Scott Perkin🚜🌾🌱🌻🐂🍻 (@scott_perkin) reported

    @jsjlivestock @Xplornet Mine still sucks but I got a new google meah Wi-Fi router and it is better

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported from Swan River, Manitoba

    Got fed up with the Xplornet speeds , called in and the guy actually said oh yeah defiantly looks like there’s issues. About 40 min later and I got $50 a month off my bill until they get the tower fixed. Internet still isn’t the best but I’m finally paying for the speeds I get.

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet I didn't till a week or so ago, when @Xplornet said that was likely my issue. Trying to get rid of their excuses.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertaFreedom1 @ruralroots780 I was going to switch back xplornet this summer. But when the tech came out, he couldn't get me on tower 2k down the road, as it was oversold. So I'd get slower speeds.

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet They told me the problem was I wasn't using their rotor. I am now!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Man, what would I do without this completely relevant to your business information? How would I live my life if you guys didn't post this interesting stuff instead of important details about service status and issues? /s <- since I know you're easily confused

  • RobScarthCattle Rob Gilliland (@RobScarthCattle) reported

    @jsjlivestock @Xplornet Their customer service sucked when we had them. Had Netset with no complaints, and then Xplornet took them over. Reliability and service went way downhill. But the bullet and installed RFNow fibre optic. Absolutely love it.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Wow, this really helps us in BC with all the high costs of a terrible ISP overcharging and underserving customers all over Canada. Avoid xplornet, they are a horrible ISP.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet @APLenehan You should get back onto the Vanscoy tower. I’ve had some problems, but nothing like you.

  • larrysorensen_ Larry Sorensen (@larrysorensen_) reported

    @Xplornet Took until now for them to finish uploading on Xplornet’s service