Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 02/04/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Gympanzee28 jim (@Gympanzee28) reported

    @shannbil 👍 thanks for honest assessment . We’re going switch as well…getting frustrated with our service (not xplornet, but not fast for rural service)

  • kenjohn91388485 ksjdlv (@kenjohn91388485) reported

    @Xplornet I reached out to your tech team they couldn’t change anything same signal strength and terrible streaming buffing a lot . What I like to here from you is you agree to cut my bill in half every mth so if you don’t I am filing a report with Crtc so you can’t hound me fir the $

  • vgalpin Vanessa Galpin (@vgalpin) reported from Pontiac, Québec

    @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet already did that and nothings working. techs are out fixing network issues. it was up for an hour now down yet again. i have had thia service for a month and im ready to switch every week its the same crap

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet honestly the worst company to deal with..slow speed not even close to what i was promised @SucksXplornet

  • MaizeingPete Pete Archer (@MaizeingPete) reported

    @CousineauAlbert @tenwattandrew @Xplornet They are always the worst option it seems. Trouble is sometimes they r the only option

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet is it going to be as unreliable as the crap service i am with right now. yes im with you and it goes out numerous times a week everyweek. i have had this service for a month and im already thinking of switching providers

  • chasinlife Chrys (@chasinlife) reported

    @kingstonist I hope so. I have a kingston address but the only option for internet for me is Xplornet. It's slow and very expensive. I think many ppl on the outskirts are in same boat.

  • CousineauAlbert 🇨🇦The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported

    @tenwattandrew @Xplornet needs to get their act together. The days of slow internet are no longer acceptable. A $30 discount for 3 mths (That never occurred on my statement) is also not acceptable.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet Fix ur ******* service like holy hell no one gives a ****