Xplore Outage Report in The Island, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in The Island, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (74%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (3%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near The Island, Ontario
Latest outage, problems and issue reports in The Island and nearby locations:
-
🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
from
Augusta, Ontario
@747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!
-
🌤 L&G Weather, News & Traffic ☃️
(@WeatherLandG) reported
from
Augusta, Ontario
@GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬
-
JeffreyGKarran
(@g_karran) reported
from
North Grenville, Ontario
So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.
-
J.F.
(@jflsitecore) reported
from
North Grenville, Ontario
I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.
-
Nick
(@Nick62289935) reported
@Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.
-
Brad Harrison
(@harrbca) reported
@m3t4lw01f @Xplornet I would have responded earlier, but I just had an outage with @Xplornet. Thanks guys, your super awesome! Hey, maybe there were trying to fix your problem? Are you working now?
-
Mike Dobson
(@Mikedobson19) reported
@the_uncanny13 @PierrePoilievre @Xplornet Dude.. Xplornet is finished as soon as Starlink Internet is finished getting set up.. you can always go to another provider if you don't like them. There are lots of providers out there that do what Xplornet does. Don't take away from this problem though. Xplornet is a small fish
-
Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet I haven't been able to connect to the tower since last night. I see it connect, the status changes to 'network entry' on the cell I usually connect to, and then it disconnects and loops. When it's trying to enter the network the signal numbers are what they usually are.
-
Brad Harrison
(@harrbca) reported
@m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.
-
Penny Hainer
(@penny_hainer) reported
@Xplornet Our internet has been less than reliable for weeks now. When I talked to support they said they had no idea how long this maintenance will go on. I have been getting daily calls telling me to expect outages. Ridiculous considering the price we pay.
-
Nick
(@Nick62289935) reported
@Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.
-
brandon smith
(@brandon90053725) reported
@Xplornet your internet is so bad that half of the day I would just go eat food because I couldn't use the internet
-
Ron Higgins
(@HigginsRon) reported
@BrentHCameron @Xplornet omg that happened to me last week as well when I called. The excuse was it was snowing in Edmonton where the satellite signal is downloaded and sent to my home. WHAT??? Anyway no issues since the call.