Xplore

Xplore Outage Report in The Island, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 02/23/2026 11:25

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I can’t believe how bad I get screwed every month by you and your **** internet.

  • Katy_marsh86 Katy Marsh (@Katy_marsh86) reported

    @Xplornet Book your upgrades during off-peak hours. Jesus Christ, you literally picked the WORST time to do it. My internet was out for two hours in the middle of my (and everyone else's) work day. It looks like it'll take new government regulation for you to get some common sense.

  • willoagr Dave Elliott CCA On (@willoagr) reported

    @lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how they never ever take a picture of their own work. It's not like xplornet would flat out lie about these pictures that pop up randomly on their their twitter. I mean, xplornet lies about their speeds and reliability all the time, but these pictures they spam.... real?

  • timlucier Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet

  • lilrippy Ricky VanWeston (@lilrippy) reported

    @Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported

    @lammy9661 @Xplornetsuppor1 My son asked the other day why we didn’t have Xplornet. A friend of his has it and, I guess has little issues for gaming. I told him because i want it to be functional more often than not and Xplornet has an awful track record.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Is it bad that I'd actually kill to have your tested upload speed as my download speed? Hell, I'd kill to have *my* tested upload speed as my download speed.

  • DanaMcIntosh Dana McIntosh (@DanaMcIntosh) reported

    In the middle of a pandemic, with so many people working from home, why can't @xplornet do their maintenance in the evening or on the weekend when fewer working folks would be impacted by loss of that necessary service? #epicfail