Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 01/30/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • jflsitecore J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • northerngal2 Rhonda The Introvert🌈 (@northerngal2) reported

    @Lunatas5 Where we live, we can’t get a cell signal from anyone but Rogers. Xplornet is the only internet provider that we can access. Living in the middle of nowhere is nice and all, but it means living with limits.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @xplornet yet again no internet on a clear day. Did someone shoot down your satellite? Class action suit anyone?

  • gertie4476 Shari Morash (@gertie4476) reported

    @Xplornet outage in Prince Albert, Sask and area?

  • bernie_mason Bernadette Mason (@bernie_mason) reported

    @vote4robgill Add Xplornet the worst company ever for speed and customer service. System would be down for days didn’t care and no compensation

  • NEWFIE291162 NEWFIE (@NEWFIE291162) reported

    @CBCNB New Brunswick should jump on the band wagon and help the people purchase the system like Nova Scotia, PEI and Quebec did. Just because xplornet originated in NB doenst mean we should be stuck with slow, spotty service. Compare the xplorenet dish with Starlink dish.

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @aartipole Mom's internet is with Xplornet. It's been down 5 days now. Both of our cell phones are with Bell. Slow and glitchy, barely usable for 5 days as well. We won't get Rogers 5 day credit as we aren't their customer. No info from Xplornet or Bell about a credit or restoration time

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet Really I have xplornet works great customer service is excellent where I live. I had Bell previously and it was terrible always buffering plus much more expensive.

  • fishingwicked OfftheGrid (@fishingwicked) reported

    @APLenehan @Xplornet Worst ISP ever. Worst Customer Service. Worst leadership. #deplornet

  • mommag015 Geri Ratcliff (@mommag015) reported

    @Xplornet are we the customers going to get a credit on our internet bill as you’re attached to the Rogers network???? @Rogers

  • adampete78 Adam Peters (@adampete78) reported

    @BrentHCameron Xplornet doesn't look so bad now!