Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 02/02/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I have officially unfollowed the dumpster fire that is @Xplornet. I hope someone else picks up the torch and carries it with the vigor I did, as the world still needs to know how brutally terrible a company they are.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @DangerUnfun @Xplornet How else would I keep up on their complete lack of investment in their infrastructure and all the cool photos they post from their techs doing site visits to try and fix the unfixable?

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet fix your ******* internet. You are a scam

  • erosfortones Nathan Bell (@erosfortones) reported

    I'd like to reiterate, Xplornet is absolute garbage. Less than a megabyte, the last few days.

  • Chelsie_D Chelsie D. (@Chelsie_D) reported

    @BaldurBarons I actually can’t believe the lack of internet issues I have with Xplornet, it has to be just pure luck.

  • xtrviperxtr Rob Quinn (@xtrviperxtr) reported

    @CarttCa @Xplornet Funny things is this pure false advertisement. Dial Up sad but true was and would be still faster than xplodenet .. Never reliable never up to speed. Just purely over charging for services they fail daily to provide. Oh wait lets blame it on covid.. For there failures

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @Chelsie_D Really? Impressive. Cause xplornet is just garbage here. They might put fibre through our rm. or else I’m on the waiting list for starlink. Can’t wait

  • briellemartens Brielle Martens (@briellemartens) reported

    Ever since my internet provider got bought out by @xplornet my wifi has gone to absolute ****. I ******* hate xplornet

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Chelsie_D Are you a new customer in your first 3 months? I have had nothing but crap from Xplornet after my initial trial period expired, and unfortunately have to wait for Starlink for an alternative.