Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 12/10/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CooganatWindrun Windrun (@CooganatWindrun) reported

    @Xplornet I am an Xplornet customer and as I create this tweet I am using my cell phone data because my internet is out AGAIN.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake

  • Kardious Kard (@Kardious) reported

    @CowInverted @SucksXplornet @Xplornet Broken record

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    With the release of @Xplornet 's new 50/10 internet package, seems my internet is now suffering due to the sheer lack of any gives a **** from this company. Let's just over sell what we can't provide. It's pure lunacy that there is no other options from any other company...

  • brian9306 Brian Evans (@brian9306) reported

    @bealangi @MarcDesgagne1 Xplornet is rolling out their new LTE cellphone based service, up to 50 mbps wireless. Depends if they have towers and line of sight to your place. It's mostly rural and smaller towns, but I quite like it, had it for around 6 months. Bell is rolling out a similar service.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet well we have "entwr excuse here" You offer 75mbs/5mbs Never got it once I should charge you for the lies

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet past week and a half with your stupid *** customer service too. useless ***** where its never an issue with the internet but no one can ******* use it

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Absolutely life changing. About the only thing that doesn't work reliably is Google Stadia (or other game streaming services). My work VPN even stays connected most of the day if I need it. I also haven't heard my 15 year old complain once about the internet since, so .......

  • BrandieHarrop Brandie Harrop (@BrandieHarrop) reported

    @middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(