Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 12/08/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    …is not good enough when I pay a ridiculous amount of money for @Xplornet ‘s top package. 50/10 is bad enough, but paying for that and receiving 28/6 on a good day? That’s fraud. Telling me to not ask for the service I pay for is **** service. And you’re the only one in area.

  • albertabyron Byron Peters (@albertabyron) reported

    @Xplornet Unfortunately your product is so poor in my community that you can’t download the app while connected to your service… perhaps have an engineer or 2 focus on actually ensuring that the ‘high speed internet’ switch stays turned on

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @Southsask13 @Xplornet Double nat was terrible for online gaming

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @lukelelond @BaldurBarons @Xplornet 1/3 the price lol, my only complaint is the $140 a month price tag. But you gotta pay to play

  • forlinor Vera said that? (@forlinor) reported

    @Xplornet is there an outage in Simcoe county? Internet has been down 2 days, powercycled everything then tried to call support and the wait is 63 minutes. I have to go out so can't stay on the line. Just want to know how long this is going to be.

  • MKatastrophic MsKatastrophic (@MKatastrophic) reported

    @Xplornet “Sorry, the technicians say that it is just peak hours for internet usage and to try again in the morning.” THIS IS NOT MY PROBLEM!! Telling me I can only receive HALF of the service I pay for on a good day is NOT GOOD ENOUGH. Telling me I can’t use the service…

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet By tomorrow, I will be on day 9 of my internet being completely down. Servicing dealer won’t return my calls, Xplornet says they will “escalate” my claim. The problem is that I simply need a new modem. No one will help me. I’m being held internet hostage.

  • RobertStope1973 Robert Mcelroy (@RobertStope1973) reported

    @NayHarley Do it. Starlink on its worst day is still 100x better than Xplornet on its best

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    OMG the #Internet sucks so bad in #Iqaluit #Nunavut I can’t even load any news site. What’s going on @Xplornet internet keeps dropping

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @Mullin_95 @lukelelond @Xplornet That’s what the rfnow will be for us too. I’ll pay it instead of this garbage.