Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 01/28/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • legs_bow Bow Legs (@legs_bow) reported

    @reikokoyama79 @Xplornet I have Telus in town - the Flames/Oilers game last night was 'jumpy'. Poor performance by the provider.

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    I am astounded that at the moment that @Xplornet releases a shiny, new, faster, more expensive option, my Xplornet internet connection becomes, slow and sporadic with regular downtime. It’s almost like I should upgrade or something!!

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    Pt.2: im currently with @Xplornet where I am consistently only receiving 30kb/s when they are supposed to be giving 1mb/s, would really love to leave this terrible service asap, however when I look on the app for starlink it just says that its expected mid to late 2021, with no

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported from Thorne, Québec

    Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet Yeah its still out and waiting for a call back from tech support

  • billb001 BB (@billb001) reported

    @Xplornet “please reach out to our 24/7 Technical Support at 1-866-841-6001.” BWAAHAHAHAHAHAHAHA, They can’t fix what you can’t or won’t deliver.

  • plrsTweet Pamela Ross (@plrsTweet) reported

    @Xplornet I cancelled your service today. You're "paid" to provide rural internet in #NB and you charge an arm and a leg for it. It's slow, clunky, and not worth over 100 bucks per month. #nbpoli

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet any chance of internet back in Cochrane today, or is it another day where I'm paying for a service that you don't deliver?

  • BradMagnus4 Brad Magnus (@BradMagnus4) reported

    @reikokoyama79 @Xplornet worst internet ever.....dial-up was better

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet @EricssonNA Horrible service