Xplore

Xplore Outage Report in The Island, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in The Island, Ontario 03/05/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near The Island, Ontario

Latest outage, problems and issue reports in The Island and nearby locations:

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @747_s @Bell @EORN_CA @SteveClarkPC @MikeBarrettON @Xplornet Our friends at @EORN_CA are supposed to be representing us but they’re endorsing an inferior service. They need to ditch Xplornet and support reliable, affordable carriers that people here can afford. I pay over $100 a month for 15 Mbps this is not a reasonable expense!

  • WeatherLandG 🌤 L&G Weather, News & Traffic ☃️ (@WeatherLandG) reported from Augusta, Ontario

    @GratisLoqui @Bell @EORN_CA I 100% agree. To @EORN_CA the problem has been solved and Xplornet was the solution in their eyes. Curious how many of the board members at EORN have that service. It’s not adequate. I have Joe 15 and currently getting 5 on a good day. 🤬

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • markobilal Marko Bilal (@markobilal) reported

    @Xplornet You are the worst garbage provider I've used since Rogers. Limiting bandwidth for a rural area and capping speed in 2020. I hope Musk buries you

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @FuzzyGross @VoosieVooters @Xplornet where do I make a complaint?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Imagine being an angry xplornet customer just hoping some company out there will help take some of the pressure off making bills during these times. Then there's xplornet trying to be the next social network by posting whatever link they think will make them seem like they care.

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet Its funny to see this while i am on my @xplornet that is running so slow now that people are home and it is taking forever to load

  • JmastersP Jon P Masters (@JmastersP) reported

    @Xplornet is the worst ISP for service and reliability. LTE-25 started well with 25Mbps or better, so looked promising. NOW LESS THAN 1Mbps WITH FREQUENT DROPOUTS. HOURS ON HOLD AND NO REPLIES TO EMAILS.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet you guys are ***. fix your shitty *** internet before you get put out of business

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet is so bad tonight that I can't control any of my smart devices. My hub says it's connected, but commands just fails. Google Assistant just says, "I'm sorry, I can't reach the Internet right now."

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet a movie that should have taken less than 2 hours to watch has now taken us over 3. And we are not finished yet. Your service is horrible and your call line is a 45 minute wait. This is 2020, I expect better and pay for something I do not even get to use.