Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 12/08/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @ellenrhudson For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet AHAHAHAHAHAHAAHAH - "UP TO" - you guys should be ashamed of yourselves!!!!!!!! Ya just like you provide me 'up to" 25 MBps. Never once seen over 4 MBps. You are snake oil sales people.

  • Nick62289935 Nick (@Nick62289935) reported

    @Fred_Wreck1983 @Xplornet No idea. I've been waiting 8 days for them to troubleshoot. They responded to my CCTS investigation with a letter stating that they have a "known issue" with their network/equipment...this actually their defence for not providing what they are charging for!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet this pic just goes to show how full of **** u guys really are.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @sheepfarmbecca For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ztlaidlaw I am eventually going to upgrade my 1X to a Series X but I'll probably go for All Access in a few months from now. Unless, of course, Xplornet fixes their ****, then I'll just stick to Stadia.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.

  • Nick62289935 Nick (@Nick62289935) reported

    @karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet And if you're on xplornet, you're probably on day 386 of the same old crap with xplornet. Much like Groundhog Day, the movie, it goes on and on and on and xplornet doesn't seem to care. Avoid xplornet, they are a horrible ISP.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet And right beside the pot of gold at the end of the rainbow is the rest of your internet speed! Thieves. Crooks. Liars. 9 Days now waiting for a tech support call...