Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 02/20/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet Are you still having issues? Our service has varied between barely functional and nothing at all since Friday. Any ETA on fix?

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet Is there a reason why it always sucks even more when it's really cold out? Or just a coincidence.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet this service is absolutely garbage. And the wait time for a call.. seriously, how are you even in business??

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    @Xplornet Well aware of your tech. support number, committed to memory due to the frequency of me having to use it. Tbh I am just not prepared to call, wait, select prompts and wait another hour or more for a call back. Not how I want to spend my evening.

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    @Xplornet so what's the problem this time? I have no internet. Again.

  • daisytreee Daisytree (@daisytreee) reported

    @Xplornet bruh fix your wifi services please, I really want to play overwatch & I can’t update it because of how slow you are. #NOTMYWIFI :(

  • RandyEd99756539 Randy Edwards (@RandyEd99756539) reported

    Seems XPLORNET's support site "MYEXPLORNET" has gone MIA. Each morning I check daily usage (75 G/month limit). All day yesterday and so far today, my attempts to log on are met with "This site can’t be reached The connection was reset." Wondering if anybody else has same issue?

  • Pazz29 Matt Pasowisty (@Pazz29) reported

    @Xplornet has to be some of the worst internet I’ve ever encountered. And when you call they tell you they don’t know when it’s going to be fixed. “Could be 2 days, could be 2 weeks” is not a reasonable answer.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Why not just save money on building the towers? You know you're still going to provide shitty service, why spend the money too?

  • LOLZRgg LOLZR (@LOLZRgg) reported

    @Xplornet any issues in Southern MB? Can’t get anything tonight with otherwise perfect service for ~2 years.