Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 11/20/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ClavelleJean Jean Clavelle (@ClavelleJean) reported

    @Kaitlynkitzan @Xplornet Noooo....! That’s infuriating. “You pay us for a service sure, but it’s not our fault it doesn’t work.”

  • flatlander0 Swedish Import (@flatlander0) reported

    @Kaitlynkitzan @Xplornet I’ve heard nothing but horrid stories about them. Makes me wonder who we else is available when we finally get our acreage ...

  • staceybruneau Stacey (@staceybruneau) reported

    @BaldurBarons @landon707 @Xplornet Ah crap that sucks. Hopefully soon. It’s pretty awesome.

  • jflsitecore J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet Nope. I sent it back. Waiting on pre order. It would work for you though im pretty sure. That sucks. Wish I woulda known. Once they get the new facility up and running to build satellites things will change.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    I wonder if @CRTCeng would be interested to know that I cannot access VoIP on my @Xplornet connection. The calls connect, but the call quality is impossibly bad. You don't care though, I'm just the little guy that's not greasing palms.

  • Function12Dev Ivan Sine (@Function12Dev) reported

    @AgFreeAgent For sure, he's a problem solving futurist. Starlink likely to destroy Xplornet unless they can compete on gov subsides and lower prices. And I see some indication that Bell suddenly is looking into replacing rural copper infrastructure with fiber optics. Gov $upport of course.

  • joseywhales53 Don Janes (@joseywhales53) reported

    @Saittech89 @Xplornet same **** here paying for 25mb.just did speed test 554 kps

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet 3 previous phone calls did nothing to help, man I spoke to this morning solved my problem in about 10 minutes.I’m not convinced there were ever upgrades being done to “the tower in Baltimore”. However we now have internet after 6 days without.

  • katie_wakely Katie Wakely (@katie_wakely) reported

    @Xplornet The quick survey at the end of the call...I left excellent reviews for the technician helping me today he actually took time to solve. Poor review for @Xplornet internet service. A week without internet w stupid excuses during pandemic cannot happen.