Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 11/21/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • suckmynutsxplo1 suckmynutsxplornet (@suckmynutsxplo1) reported

    @Xplornet who cares dog **** company

  • vertimyst Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol

  • AndersenF31 HurryUPAndersen! (@AndersenF31) reported

    @jimbo19000 @Xplornet No I have shaw satellite, never had a problem

  • JasonDeath187 Death (@JasonDeath187) reported

    @Xplornet Absolutely the worst internet I've ever had, and I remember the days of dail up. Spent an hour on the phone with support, maintenance caused me to connect to a too far tower. Worked fine for 2 hours, now it's working for a min, down for 2,3, work for a min...

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Straight up lying isn't marketing. A lot of people know most of your mythbusing are lies. But just in case... xplornet is a terrible ISP, avoid xplornet.

  • baagheecha G. Louise (@baagheecha) reported

    @Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet “This is a recording”. Day 6 now and still no update other than investigation. Are we down to waiting for part, Moving to full replacement? Fows naybody know how long to get a Starlink?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @builtbyageek @Xplornet It’s more that said they were gonna put a tower in late April early May now it’s June so I roasted ******** out of them and they didn’t respond

  • DumbDanThoughts Dan O'Neill (@DumbDanThoughts) reported

    If you live out in the country and are looking for wifi, @Xplornet is possibly the first option to go with. If someone stabbed me every time I was satisfied with their service, I'd almost have half a stab wound