Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 02/11/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    Internet is out for the second time in two days. I can’t believe I pay @Xplornet for this ****.

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @spearster55 @SpaceX @Xplornet Going to be pretty happy to get rid of Xplornet myself too. Capped bandwidth for ridiculous costs, throttled, never get the speeds I apparently pay for, list goes on. Hopefully ordering my Starlink shortly, already got the location invite.

  • partspaul Paul Lacroix (@partspaul) reported

    @Frenchman212 @Xplornet Maybe once there's only 1 user per tower, xplornet might actually reach its 25 down

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @farmwithuruski @smarchibald @GaryKin47287425 You must have a different xplornet than me. Wait 2 hours for them to do nothing is the customer service I got

  • Leifgus85 Leif Gustavson (@Leifgus85) reported

    So Xplornet is discontinuing satellite internet service March 5. Have to switch to LTE. I have trees around my house so they tell me I have to buy a telephone pole. Set it up outside the yard and bury the line through 6 rows of trees back to my house... but can’t be over 200 ft?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Figured out why my @Xplornet has been on and off all afternoon. Panel hopping between a panel with basically no signal and one that'***** or miss whether it's oversubscribed. Locked to another panel and it's "back". Getting 3mbps like a boss!

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @loogie33 I'm currently with Xplornet, such a joke of a company. I'm in the service area for Starlink, have the invite and want to jump on it, just want to make sure I don't have to cut down a tree or two.

  • Fizzkid Don McKay (@Fizzkid) reported

    xplorenet suck @Xplornet . whats with the data caps???during a lock down. U money grabers

  • CarlLuoma Carl Luoma (@CarlLuoma) reported

    Crossing my fingers that the rollout for @StarlinkPage in my area is earlier this year rather than later. Cannot live much longer with sub 2 Mbps peak hours service with @Xplornet 🙄

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @HigginsRon @Xplornet @SpaceXStarlink It's sad that Starlink's beta, even with the downtime and potential issues, is better than Xplornet's best effort. Neighbor of mine has about 30 minutes of downtime a day on Starlink. I have anywhere from an hour to four hours of downtime on Xplornet. I'd switch for sure.