Xplore

Xplore Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 01/14/2026 09:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @chartreuseb As soon as the Starlink arrives. 5MB/s speeds with Xplornet are, awful. #digitaldivide #ruralinternet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Made it to 7:30 tonight before my @Xplornet connection died. Rebooting the modem leads to the endless cycle of never connecting... But remember, since I've used 800GB it must be working just fine folks. This company needs to die.

  • bissonalexandre AB (@bissonalexandre) reported

    @Xplornet How about you focus your efforts on improving your garbage services instead of celebrating useless milestones?

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.”

  • PensiTheSloth PensiTheSloth (@PensiTheSloth) reported

    @Xplornet Hard to believe that you still provide **** internet 💩💩

  • Justmemike46 Mike Howard (@Justmemike46) reported

    @chicken1969 @JustinTrudeau Check out Starlink. Amazing, and I replaced my terrible Xplornet service for the same $$$ per month.

  • PiperYeen 💜 Piper ~ ショーナ (@PiperYeen) reported

    Xplornet is honestly the worst internet company in existence. I JUST paid to have my internet upgraded and low and behold - it’s cutting out and slow as **** today :) 🖕🏻🖕🏻🖕🏻

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Sure would be nice if @Xplornet didn't suck ******* donkey *****. Still not connected. Third night in a row. I think I'll start being as reliable with my payments as they have been with the service.

  • kirchho jacks mom (@kirchho) reported

    @TKC_1233 @WaveDirect1 @Xplornet Well there are times my wifi is **** and I have wave direct! Almost every day our signal drops and if I had another option where I am I would look at switching

  • Jim76136913 Jim (@Jim76136913) reported

    @KloepferJesse @Xplornet I feel your pain, think just about everyone who has Xplornet has, terrible, slow service.