Xplore

Xplore Outage Report in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 02/20/2026 03:45

February 20: Problems at Xplore

Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    Is #Newtalk1010 or #TuneInRadio or #Xplornet responsible for this? Should I cancel out all? Terrible service

  • twistedroutes Twisted Routes (@twistedroutes) reported

    @SpaceXStarlink any plans to expand beta in Ontario, or just make the service available? Waiting until October feels unbearable. Also, will it be seasonally pause-able like existing services (xplornet et al)?

  • VoosieVooters Loricat (@VoosieVooters) reported

    @rgaudreau @pcarbonno @Xplornet For every customer currently stuck with Xplornet. I don't know how they are allowed to legally operate the way they currently do.

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @BrentHCameron @Xplornet @elonmusk You’re playing for a non existent service.. limited choices and at best mediocre. It’s such a joke.

  • Crimson734 Crims (@Crimson734) reported

    Quitting fortnite no point in trying to do anything on this internet xplornet is so **** over 130$ a month for ****** Internet supposed to get 50/10 but just getting 10 download with 1 upload not much we can do where I live just stuck with this internet

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • pcarbonno Pierre Carbonneau (@pcarbonno) reported

    Be aware that @Xplornet cannot service their products in Northeastern Ontario. No qualified contractors to service them.

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @BrentHCameron @Xplornet @elonmusk You’re paying for a non existing service.. isn’t that sad in 2021!

  • iwillconsumeyou Rotard (@iwillconsumeyou) reported

    @Xplornet Nobody can work or learn from home with your ******* dog *** service

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.