Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 02/05/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Thorold, Ontario

The most recent Xplore outage reports came from the following cities: Niagara Falls and Welland.

Loading map, please wait...
City Problem Type Report Time
CanadaNiagara Falls Internet
CanadaWelland Internet
CanadaSt. Catharines Internet
CanadaWelland Internet
CanadaWelland Total Blackout
CanadaThorold Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.

  • mechanic1908 ERipper (@mechanic1908) reported

    @chalackd @Xplornet @SpaceXStarlink Don't feel bad. I'm in the city at work and let's just say I wish my prom date went down as often as my internet.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    It is easier to set up #Starlink than it is to cancel @Xplornet I mean by a landslide @SpaceXStarlink

  • HilaryChambers1 Northern Chic🇨🇦🌲 (@HilaryChambers1) reported

    @AnnieClaireBO Rural living person. Internet is $140 a month for unreliable sometimes the speed of dial up xplornet or almost $170 per month with starlink. (Also not 100% reliable) in town Bell offers internet for $85 per month that is down more often than it works or so incredibly slow.

  • HarrisonDesCo HDC Apparel (@HarrisonDesCo) reported

    @chalackd @Xplornet Well that sucks!

  • shmaelo Shae D (@shmaelo) reported

    @CRTCeng my internet provider @Xplornet does not answer calls when I phone them to cancel. I cannot cancel my internet service and I don’t know what to do!

  • CowInverted InvertedCow (@CowInverted) reported

    @thewirereport @Xplornet I feel sorry for the customers of Full throttle network then. They shall soon feel the joy of Xplornet's Customer disservice, and the amazing doubling of bandwidth use without cause, and the "high speed" of "Up TO" speed Personally I would suggest they contact @SpaceXStarlink

  • shmaelo Shae D (@shmaelo) reported

    @Xplornet Your loyalty department will not answer the phone to allow me to cancel my service. How can Sales pick up immediately, but you will not provide any methods to cancel?!?!

  • mcmakspub Lee (@mcmakspub) reported

    @Xplornet @AnnapolisCo Careful to Nova Scotia customers Xplornet bought a reliable internet provider in Alberta and have no technicians to service customers we have been without internet for over two weeks with no line of sight to a repair date.