Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 02/24/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentAnderson10 Brent Anderson (@BrentAnderson10) reported

    @LongReacher @Xplornet Welcome to the struggles of life with satellite internet during online learning. There a chance the weather is bad in Saskatchewan. Thats what I was told when I called once.

  • DeanTiegs Dean Tiegs (@DeanTiegs) reported

    @Xplornet - Was on hold for over 2 h to speak to one of your agents about a service problem. Is this normal? What is your company's target for hold times?

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @Mike_L_Bailey @startca I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Anyone else having issues with @Xplornet ? Been on and off since about 6pm Friday night #xplornet

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @DK27029598 Any suggestions on how to get an appointment for a tech to restore my internet that's been out since Dec 29? I call support but don't get a call from repair tech. Pathetic service. Do better or hand over to someone who can.

  • BNRichmond Brodie Richmond (@BNRichmond) reported

    @xplornet couldn't have picked a worse time to shut down for maintenance. Everyone working from home and schools on remote learning this week. Maybe think about doing this after hours or wknd?

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @ProudGrannyCdn I had Xplornet and it was terrible here. It depends where their towers are compared to you.

  • lWeedaa lWeedaa (@lWeedaa) reported

    Haven’t been able to stream this week and won’t be able until monday at least. My streaming network @Xplornet is down. Technician is schedule for repair on monday

  • ptripp63 Paula Tripp (@ptripp63) reported

    @Qualifyfor @Mike_L_Bailey @startca My only option, where I am, is Xplornet. 5 minutes outside of Bancroft and the cell service is so bad, I wouldn't even bother trying a hub again. I'm at the mercy of Xplornet and it sucks.

  • JasonDeath187 Death (@JasonDeath187) reported

    @ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.