Xplore

Xplore Outage Report in Thorold, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thorold, Ontario 11/18/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitana_Prime Panda | KP @ 🏠 (@Kitana_Prime) reported

    Hey @Xplornet, my wife currently has our 2 month old and there is no cell service so she relies on your services for wifi call and text. I can't even reach my them consistently right now. She's been without services for 2 days, gonna need you to do better.

  • Jesticul8Wildly Jessica VanDusen (@Jesticul8Wildly) reported

    Have I mentioned how much I hate @Xplornet? If so, have I lately? Because they’re terrrrrible. SO terrible.

  • ModemDog Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • iwillconsumeyou Rotard (@iwillconsumeyou) reported

    @Xplornet Nobody can work or learn from home with your ******* dog *** service

  • StugatzInOtown SweetSENSations (@StugatzInOtown) reported

    @Xplornet Too bad your customer service sucks. 3 weeks of waiting for you to show up and nada. Be better.

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet I’m in south Frontenac , Wi-Fi sucks! I think it’s time Xplornet starts paying my data overages if they can’t keep the Wi-Fi streaming! Seriously it’s ridiculous

  • SMBowley Steve Bowley (@SMBowley) reported

    @redjane I feel your pain - used to be an Xplornet satellite customer at our farm, and had that kind of performance all the time. Isn't Musk's new sat service available in E.Ont now?

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    Is #Newtalk1010 or #TuneInRadio or #Xplornet responsible for this? Should I cancel out all? Terrible service

  • McD4343 McD (@McD4343) reported

    @elonmusk Build ground stations in Canada pls help xplornet are crooks satellite internet from xplornet the bill are in the thousands each month save us rural Canadians