Xplore Outage Report in Three Hills, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Three Hills, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Three Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Susan
(@ssnjagger) reported
@Xplornet when is the outage in Bradford expected to be fixed? It's been out since Thursday night!
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Hugh G Rekshun
(@ThirtyStone420) reported
@VoosieVooters @Xplornet Tell them to shove their service fee up their ***. That’s what I did when they told me it’ll be $150 for a tech to come out and look at our equipment. Told them they can foot the bill to fix their **** service or I’ll filing a complaint with the CRTC/CCTS. They waived the fee.
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Jean-F Davignon
(@jfinqc) reported
@Xplornet I am a customer that is willing to pay for any usage I need and according to your retention service there is nothing you can do to restore my service for 1 evening. #xplornetnotcustomerfriendly
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Is it over yet?
(@yzfoxsrm) reported
Still have no internet. Been down since 9:30ish last night. The joys of rural internet, thanks @Xplornet
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been reduced to privately facebooking the local tech because you’re re refused to reach out or provide contact information. This is beyond unacceptable. You service a large part of this country, not providing immediate action is atrocious.
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Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet @Jenn_MacDonald_ Why do you ask people to DM you? You can’t verify who you’re talking to remember TH? Or do you want the screen shots from our last discussion where all you did was give me the tech support number because of exactly that reason. “You can’t be 100% sure who you’re talking to.”
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been reduced to privately Facebook messaging the local tech. This is beyond unexceptable, you service a large portion of the province (and country) you cannot just say “too bad so sad.” You need to have techs available on the weekend.
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Brett Petch
(@brettjpetch) reported
@Xplornet Not going to get anything out of it when the support line says “we are currently experiencing an outage in your area”.
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Reid Carter
(@re_carter) reported
@Xplornet It’s ok I don’t need my internet that has not been working for 2 days, nor do I need the call back that I have been waiting for. This is terrible service can’t wait for @SpaceXStarlink to become available in Canada... it will literally shut this service down.
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Karen Dalgarno
(@shaash79) reported
What a way to spend the evening... fighting with Xplornet! First phone call they wouldn’t let me cancel my 90 yr old Grandmothers account, even though my name is on it as well. So I had to wear medical grade mask so I could enter her home during code red. 1/