Xplore Outage Report in Thurso, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thurso, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Xplore
Xplore is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Thurso, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Sproule
(@SprouleStats) reported
@_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.
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Adam
(@adamandplease) reported
@TheTobster111 Well I hope this doesn’t do anything to Starlink because it has changed our rural lives for the better. We only had xplornet which is the worst service
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Wilhelm Gere
(@WilhelmGere) reported
@Kaitlynkitzan @prairietara @Xplornet I've got Sasktel DSL, not too bad, not super-duper crazy fast, but it's okay. May not be available everywhere and comes through a landline.
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Katie
(@clumsykittykat) reported
@Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡
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Sherry Johnson
(@sherrylynnjohn1) reported
@Xplornet Down again. So frustrating!
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Steve Filer
(@NockAndLoose) reported
@Xplornet Don't sweat it, I cancelled my service.
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Nathan
(@XyoticTV) reported
@Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.
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Midget Puncher
(@PuncherMidget) reported
@Xplornet fix your ****** **** service... why pay over $100 for this garbage. So much money for garbage... **** your service
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
@Xplornet Thanks, but No Thanks I go through all the standard help desk script items to attempt to correct problems and no luck. IT IS ALWAYS DATA TRAFFIC CONGESTION root cause and even with two days lost service for tower node Antenna UPGRADES nothing changed. Hardware limits are oversold
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xplornet fan
(@thepooppack) reported
really can’t believe @xplornet employees man they really are like “is there a cloud outside? that one singular cloud is causing issues on our multi million dollar companies services at the moment please turn your router off and back on”