Xplore

Xplore Outage Report in Thurso, Outaouais, Québec

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The latest reports from users having issues in Thurso come from postal codes J0X.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thurso, Outaouais, Québec 01/26/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thurso, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Ottawa, Thurso and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaThurso Internet
CanadaGatineau Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Took this long to upload using your service I assume?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet, you post about your service upgrades but the majority of people I've spoken to had experiences that mirror my own: slow and unreliable service and long wait times for phone support only to be told "restart it" and when then doesn't work, schedule a tech for days later.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet This hurts University of Lethbridge more than it helps them. I wouldn't go anywhere they only have xplornet available. Avoid xplornet, they are a terrible ISP.

  • BillBarteau Bill Barteau (@BillBarteau) reported

    @Xplornet Signed up for @StarlinkPage service today. They mail their equipment instead of charging unnecessary fees to deliver things that I can install myself. Looking forward to no bills from you as an ISP and Shaw for TV. Overall monthly savings. #YouBlewIt

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet This xplornet user says that xplornet and it's service deserves the term, "steaming pile of crap". Experience things like 2010 technology, little to no bandwidth, frequent outages, no customer care, tiny data caps, horrible twitter marketing, bigger bills with no upgrades, etc...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @clothmuffin @Xplornet As an ex-Xplornet victim myself, I was warned that "Starlink is a beta service and may not live up to your expectations". Just popping in to say that it's been fantastic compared to Xplornet. Speeds that are actually usable and a lot more stable. I didn't hesitate to cancel.

  • lisacran Lisa Cranston, EdD (@lisacran) reported

    @Mark_Goldberg @Xplornet Worst internet ever. We left @Xplornet as soon as another option became available but suffered through three years of incredibly slow internet and ridiculous data limits. Good riddance!

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.

  • HoodedGamer8 Hood3dGam3r (@HoodedGamer8) reported

    @Xplornet Your company is so trash, you get money from the government to connect people in rural Canada to Internet but don’t care when we call to let you know that you guys are having issues in this area and nobody can connect to your service when you are the only provider