Xplore Outage Report in Thurso, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thurso, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Xplore
Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Thurso, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Ottawa, Saint-André-Avellin, Gatineau and Thurso.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Ottawa |
Internet | |
| Saint-André-Avellin |
Internet | |
| Ottawa |
Internet | |
| Saint-André-Avellin |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Desorcy
(@lovestormsMB) reported
@BaldurBarons @Xplornet Is there a reason why it always sucks even more when it's really cold out? Or just a coincidence.
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Derek Grant Holowka 🇨🇦
(@Real_McMunchie) reported
from
Ridgeville, Manitoba
@Xplornet so what's the problem this time? I have no internet. Again.
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Bobby
(@Bobbeyyyyyy) reported
@Nick62289935 @Xplornet Whenever you call them they always say you’re the problem
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Randy Edwards
(@RandyEd99756539) reported
Seems XPLORNET's support site "MYEXPLORNET" has gone MIA. Each morning I check daily usage (75 G/month limit). All day yesterday and so far today, my attempts to log on are met with "This site can’t be reached The connection was reset." Wondering if anybody else has same issue?
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Nick
(@Nick62289935) reported
@Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.
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Bobby
(@Bobbeyyyyyy) reported
@VoosieVooters @Xplornet No where there a **** company
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upbeat❄️
(@Upbeat2k) reported
@Xplornet Internet is literally unusable, support tells me that I have to wait 10 business days for the chance of having somebody come to our house and try and fix it. Worst company ever.
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⚓⛵🐚🌊⛱🏒🇨🇦Beleafer
(@Beleafer73) reported
@Xplornet i keep getting mail advertising,saying the upgraded internet is "in my neighborhood". After receiving a few of these and several calls back and forth. Finally a tech came. Signal isnt strong enough.😔
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Matt Pasowisty
(@Pazz29) reported
@Xplornet has to be some of the worst internet I’ve ever encountered. And when you call they tell you they don’t know when it’s going to be fixed. “Could be 2 days, could be 2 weeks” is not a reasonable answer.
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Matt Desorcy
(@lovestormsMB) reported
@BaldurBarons @Xplornet We thought it might've been frost on the towers cause it always happens when temps drop down to around -30C. Happened last week too where it was unusable a few days. But tonight has been the worst I've ever experienced at the lake. Can't even load twitter on a 50 mbps plan 🙄