Xplore Outage Report in Thurso, Outaouais, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thurso, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Thurso, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Gatineau and Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Gatineau |
Wi-fi | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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LEW
(@Trvlrgirl64) reported
@Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.
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Dean Tiegs
(@DeanTiegs) reported
@Xplornet - Was on hold for over 2 h to speak to one of your agents about a service problem. Is this normal? What is your company's target for hold times?
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Mr. Restoule General
(@mrrgteacher) reported
@Xplornet Our internet is out. Are there known outages in our area or is it just us? Tried resetting the router and that didn’t help.
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Maureen Parent
(@MaureenParent7) reported
@sharonhoyes @Xplornet I was told by a third party installer that I will never receive the 50 mbps that I am paying for so I should drop it down to 25 mbps. On the upside we got our new router and installed it last night. Hopefully they helps. :)
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Keri-Anne Lawton
(@manyra) reported
@ChubbyChucks Yeah, I was not happy but I had little choice b/c xplornet couldn’t find a signal and I didn’t want another stupid satellite. Smarthub is based on cell tech. Super easy to set up.
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Lomaxcat
(@VoosieVooters) reported
@Xplornet It's far beyond inconvenient. No internet is not intermittent or slow internet. Xplornet employees must all have stock in Starlink. You are making it really easy for them to take over your market.
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Chris M
(@mcduffiechrisAU) reported
.@Xplornet hey, just upgraded to LTE service 3 days ago and now we have ZERO wifi...in Southern Ontario...
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Jonathan Kavanagh
(@HiJK10) reported
@senakseoj @KenJKavanagh @Xplornet $1000 setup fee Joe, with no garenteed service!
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Catherine Hernandez
(@theloudlady) reported
We have to invest in an unlimited mobile hotspot for now while we wait for our Starlink satellite service for later this year. I have tried execulink, vmedia, kwic, storm, xplornet, kos, Rogers, Bell, Teksavvy, Cogeco.
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🇨🇦 Grinch🎄
(@RobM1962) reported
@CBCNB Xplornet has had years to upgrade their service. I live in southern NB and we were promised better service many years ago. When I got Starlink and cancelled my Xplornet they didn't even want their equipment back it was so outdated. Just like our government.