Xplore outages and service status in Thurso, Quebec
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Thurso, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Thurso come from postal codes J0X .
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Thurso, Quebec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thurso, Quebec
The most recent Xplore outage reports came from the following cities: Thurso, and Saint-André-Avellin.
| City | Problem Type | Report Time |
|---|---|---|
 Thurso
|
Internet | 20 days ago |
|
Saint-André-Avellin
|
Internet | 1 month ago |
|
Saint-André-Avellin
|
Internet | 2 months ago |
|
Thurso
|
Internet | 3 months ago |
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner (@fanCRTCProfling) reportedAlso, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?
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CJH (@CJH39493411) reported@xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?
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J Snow (@DrewPeacock705) reported@xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.
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Tybernicus (@Tybernicus17) reported@BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.
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High Caliber (@RealHICALIBER) reported@PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.
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Indubitably Tho (@IndubitablyTho) reported@preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.
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Lomaxcat (@VoosieVooters) reported@xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.
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David Hudec (@DaveAHudec) reported@xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Still the worst isp In Canada hands down. yall get awal with highway robbery