Xplore

Xplore Outage Report in Thurso, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thurso, Outaouais, Québec 03/24/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Thurso, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Ottawa, Saint-André-Avellin, Gatineau and Thurso.

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City Problem Type Report Time
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaSaint-André-Avellin Internet
CanadaOttawa Internet
CanadaSaint-André-Avellin Internet
CanadaOttawa Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Distributel And force @Xplornet to live up to their speed claims for those of us who have no choice but to use their expensive crappy service

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet @trailhawk2013 Xplornet has terrible customer service and will just tell you "We can't do anything about it". Soon everyone will switch to StarLink.

  • auroradawn63 auroradawn (@auroradawn63) reported

    @Xplornet My internet has been down since Friday 5pm in Lindsay Ontario. I have heard that this is a result of a fire. Is this actually being worked on, this whole time? Or is everyone gone for the weekend?

  • ballnasty tyler baldwin (@ballnasty) reported

    @elonmusk You should open more cells in Saskatchewan 90% of all the cells you open are in Ontario all we got here in xplornet garbage. You opened a cell 7 miles north of me in a swamp where not a single person lives but I'm still stuck on my February 8th pre order...

  • TyKehrig Ty Kehrig (@TyKehrig) reported

    @Xplornet day 4 of no internet in the Tisdale area. Can not have an essential service down for this long

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @elonmusk Id have to admit it, We'd be lost if it wasnt for Starlink. Telus and Xplornet have been absolutely god awful and unusable with terrible service. I cant wait for the system to slowly improve so I can start streaming again <3

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet Maybe they should stop taking photos of deer & actually start doing their jobs. Terrible customer service & horrible internet. Incredibly low speed. Dropped calls on every 5 minutes and 13 MB downloads take up to 30 min. Can't wait for StarLink to expand their service and switch.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet My internet has been out for 4 days. I am billed for 10 but I actually get 1-2mbps. Your customer service sucks a$$. On the phone for 2 hrs going in circles for you to tell me to unplug then plug in, then tell me you can't do more. How about fixing the service in Norfolk County