Xplore

Xplore Outage Report in Thurso, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Thurso, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Thurso, Outaouais, Québec 01/20/2026 11:55

January 20: Problems at Xplore

Xplore is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thurso, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • topcoachdino Dino Camiré is fully vaccinated 💉 (@topcoachdino) reported

    @drMediaPro @ValleyFiberLTD Amazing, wish we had service our way. Luckily Starlink came through as Xplornet just isn’t enough,

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet I fixed it. #StarLink is awesome. Can't wait to get all my emails switched away to drop your sorry service.

  • morganwark Morgan Wark (@morganwark) reported

    @Xplornet I have four dishes and other 700+ a month. Most night I can’t stream anything. Terrible, absolutely terrible. Waiting on Starlink to arrive.

  • MclellanDerek Derek Mclellan (@MclellanDerek) reported

    @Xplornet I've done this several times. They can help basically said I'm sorry and gave me a credit. That's great for this month but I'm seriously getting charged 90 bucks a month for this garbage.

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your internet service is truly something to be desired. DO NOT GET THIS PROVIDER!

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    @Xplornet I think ur tower near vanscoy sk got hit by lightning my modem is tryna connect at 367000 khz then bouncing to 0 state network entry

  • molinegreen Jon Kauffman (@molinegreen) reported

    @Derekprice9 @PataSangster @Xplornet Same here… haven’t heard a bad thing about it from anyone yet

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet How many times must I call before you people get it right? The insult came today when I called and told I had to pay for the tech to come if I didn't do trouble shoot over the phone. I've done enough troubleshooting thanks.

  • ballnasty tyler baldwin (@ballnasty) reported

    @elonmusk You should open more cells in Saskatchewan 90% of all the cells you open are in Ontario all we got here in xplornet garbage. You opened a cell 7 miles north of me in a swamp where not a single person lives but I'm still stuck on my February 8th pre order...

  • 8220 Henry (@8220) reported

    @Xplornet why is my internet so slow. Last night it was nonexistent. This morning it is between 1 and 1.5 Mbps. 826 Barcovan Beach Road, carrying place K0K1L0. Tower - Carrying Place. It has been this way most of the summer. Rarely does it reach 2.