Xplore Outage Report in Thurso, Outaouais, Quebec

Problems in the last 24 hours in Thurso, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Live Outage Map Near Thurso, Quebec

The most recent Xplore outage reports came from the following cities: Thurso, and Saint-André-Avellin.

City	Problem Type	Report Time
Thurso	Internet	3 days ago
Saint-André-Avellin	Internet	26 days ago
Saint-André-Avellin	Internet	1 month ago
Thurso	Internet	2 months ago
Plaisance	Internet	2 years ago
Clarence-Rockland	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sunny Pablo (@PabloOfficer) reported 9 minutes ago

  @Xplornet why can I only access discord it’s not my firewall I even plugged direct into the fixed modem same issue are you connected to a DNS @Xplornet ??

• 
  My So-Called Perspective (@lauren_blogger1) reported 11 minutes ago

  Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation

• 
  Lord (@Lord47888486) reported 11 minutes ago

  @Xplornet we called in a week ago for service and still nothing. the internet was working better before we called how does that even work?

• 
  Nick 🇨🇦 (@ml66sc87) reported 18 minutes ago

  @HaldimandCounty So what I’m hearing is is folks suffering with Xplornet service are never getting away from Xplornet. Amazing news.

• 
  Darth Pocolypse (@apocolypse669) reported 19 minutes ago

  @Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.

• 
  Jo Watier (@kowalat) reported 20 minutes ago

  First day back to work and can’t connect to @Xplornet network due to “maintenance issues” that could last 5 hours! What a joke, slowest, most unreliable ever.

• 
  John Joe (@TH3PHEERLESS) reported 21 minutes ago

  @Xplornet Hi. I just need a 'yes' or a 'no' to this question, but I believe my LTE dish got turned by the wind (Or maybe a bird or smthg) and now my connection is kinda crap. If I contacted tech support to request a dish reorientation, would I be required to pay for it?

• 
  Dean H. (@loopholefarms) reported 23 minutes ago

  @LoudMouthedB @environmentca @Xplornet It's been crap since then.

• 
  Ian (@IanMcPHE7T2) reported 28 minutes ago

  @Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?

• 
  Mads Sandbakken (@MadsTS) reported 29 minutes ago

  @Xplornet I sent a DM but no response as usual. The only thing reliable are my astronomic monthly bills. I'm on the track for over 10 k in household internet use. Internet that is unreliable and slow. It rains it doesn't work. During the day doesn't work. I feel taken advantage of.