Xplore Outage Report in Thurso, Outaouais, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Thurso, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Thurso, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.
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RYM
(@TheDaisyMemo) reported
@Xplornet What’s going on with the service in Cumberland? For over a month now the service has been shitty and in and out. In a time of lockdown, how are people supposed to work from home if they can’t get a stable internet connection. When we called in Dec... 1/2
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet they will hire a private contactor to come fix it who will charge over $130 + mileage ($40 for me). and xplornet will not cover this because "YOUR WARRANTY" expired on the equipment that they charge u to rent from them.
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CircularLogic
(@CircularLogic89) reported
@m3t4lw01f @Xplornet @CRTCeng While those articles refer to *cellular signal, the wireless home internet via LTE would be affected similarly
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Burkeville Mama
(@burkevillemama) reported
@Xplornet please explain to me how “high speed internet” equals throttled local wifi when playing downloaded shows using Airplay or Chromecast from iPad to TV. Paying $145/month for this “service” is truly frustrating.
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✨StarBuck_83✨
(@StarBuck_83) reported
@CHCHNews can the government get on rural internet service providers example @xplornet and get them to un-throttle their customers, kids miss their lessons because the internet is so slow. I know I'm not the only parent struggling with this problem.
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Darcy Timchishen
(@DTimchishen) reported
@bigbushelsag @SpaceXStarlink @Xplornet been especially bad lately
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m3t4lw01f
(@m3t4lw01f) reported
@CircularLogic89 @Xplornet @CRTCeng Got it, so the only thing it could be is weather or load since their antenna is mounted 5m above my roof and has line of sight to their tower. It's still **** rain or shine, so it must be load, which is a business practice, not a technical limitation. They've oversold, period.
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Lexie. #B.L.M
(@joanlemmesmash) reported
@Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.