Xplore outages and service status in Trenton, Nova Scotia

Problems in the last 24 hours in Trenton, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trenton, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 3 minutes ago

  Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?

• 
  Josh Boileau (@BoileauJosh) reported 3 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

• 
  tsaloranta (hän, she, elle) (@tlsaloranta) reported 4 minutes ago

  @annafoat @AshleyFoxRPN @Rootly69 Same. Only choice is Xplornet or Starlink, and Xplornet was awful.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 12 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Byron Darlison (@ByronDarlison) reported 15 minutes ago

  @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

• 
  Nick Dodd (@nickdodd) reported 16 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  David Hudec (@DaveAHudec) reported 17 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Metal Wolf (@m3t4lw01f) reported 19 minutes ago

  Does anyone know if Xplore Mobile has improved from the Xplornet days or are they still a criminal enterprise that lies about everything? I'd tag them but one account is protected and the other has me blocked. I presume because they got tired of me calling them on their ****.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 21 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Arpad Hild (@zotfot) reported 26 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too