Xplore

Xplore Outage Report in Trenton, Hastings County, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trenton, Hastings County, Ontario 01/25/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    Xplornet wireless connection speeds are approaching dialup. Help desk wait times are approaching those of CRA or AHS. Bring on starlink.

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet I did the restart Customer Prem Demarc equipment as well as any firewall/router for home wifi etc here & nothing worked to solve it I used the login to the modem provided & checked stats there also and nothing changed It was data traffic congestion due oversold network hardware

  • NFSSmith Scott (@NFSSmith) reported

    Thankfully #Xplornet has a reasonable service offering because Bell & Rogers both cap their rural wireless plans at 50GB/month and charge more per month than I pay for unlimited...

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet My internet has been out for over two days. Thought the weather may have been a factor but today doesn’t seem to be a weather related outage. Please help!

  • charlie1105 Charlie Walker (@charlie1105) reported

    @XplornetES #FunFactFriday Xplornet is the worst internet provider on planet earth, and are doing their best to make sure that Canada will never feature in that list by taking your money and refusing to provide an internet service.

  • stuffstuff2010 stuff2010 (@stuffstuff2010) reported

    @Xplornet please fix your service, it can't be that hard.

  • Jezzie_bunzz Jezzie (@Jezzie_bunzz) reported

    @Xplornet your customer service is a joke… 2+ hours on hold and counting… 5 transfers and no one has actually been the correct department to help me!

  • Etalon9a Pierre Archambault (@Etalon9a) reported

    @Xplornet internet has been down all day in Rockland. Wendover tower.

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet @chriswtburke A) they're not sorry, and B) if you do provide them with your account info, they'll block you from contacting support in the future. This company provides an awful service, and then refuses to actually offer any support or assistance.