Xplore outages and service status in Trenton, Ontario

Problems in the last 24 hours in Trenton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trenton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Wilson (@uncleal13) reported 7 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Hugh G Rekshun (@ThirtyStone420) reported 7 minutes ago

  @djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink

• 
  Garth Twitchell (@GarthTwitchell) reported 9 minutes ago

  @Colin1Best @TownOfMiltonON @vankayak I hope you’re right Colin, but I haven’t seen anyone with plans to bring high speed service up First Line Nassagaweya north of 25 side road to Arkell road. I’m close to the Xplornet tower at 28 side road and even so, it’s hard to even do basic stuff at times.

• 
  🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 11 minutes ago

  It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 20 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

• 
  Smokey Bull 😤 (@KingPearye) reported 20 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  Derek McLean (@dmclean82) reported 22 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  CJH (@CJH39493411) reported 22 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  who cares (@ChewyChewyChomp) reported 24 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  AtomicHydra (@atomic_hydra) reported 27 minutes ago

  @xplore_ca Bro worst internet in history of canadians. Id rather have bell or rogers with a CAP. #xplornethasthirdworldinternet