Xplore

Xplore Outage Report in Trochu, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trochu, Alberta 12/10/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Walkerfarm306 Devon Walker (@Walkerfarm306) reported

    @Mullin_95 @Xplornet it’s pronounced Exploitnet. Garbage service. garbage company.

  • BenoitFamFarm Michel Benoit (@BenoitFamFarm) reported

    Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink

  • KarenCkbaxter Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works

  • MilhaPasit Milha (@MilhaPasit) reported

    @Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1

  • djskoden skoden (@djskoden) reported

    @Xplornet i live in rural ontario have xplornet but don’t have good service please please please upgrade more towers