Xplore

Xplore Outage Report in Trochu, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trochu, Alberta 01/25/2026 08:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Creecepticon Treatz420 (@Creecepticon) reported

    @Xplornet Using the network I have signed onto fb gaming for a lil over a year now page is monetized but I can't put out regular content due to lagging internet. I use a gaming router hooked to the router you provide. Bit aside from gaming the covid situation with zoom was plagued with lag

  • dawnpalcock Dawn Alcock (@dawnpalcock) reported

    @RevelstokeSign @Xplornet We are new to xplornet & it’s awful!!! We signed up for starlink & waiting to hear from them. You find starlink much better?

  • SeanKSlade Sean Slade (@SeanKSlade) reported

    @Xplornet do you have a status on the Campbellford, Ontario outage? Our Internet has been hard down for 24hours and your technical support had no information on the cause of the outage or an ETA for recovery.

  • dawnpalcock Dawn Alcock (@dawnpalcock) reported

    Anyone else have @Xplornet ??! We are first time customers & it’s awful!!!!!!!

  • WoodyBezan Woody Bezan 🇨🇦 🍩 (@WoodyBezan) reported

    @maritimemaggie Same in MB. We'd been with MTS since we married in 1983. When they became Bell MTS prices rose, service declined. Cancelled our mobility, internet, land line and satellite. Now with Telus and Xplornet. Better service, half the cost.

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • zmarv zmarv (@zmarv) reported

    @Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!

  • Creecepticon Treatz420 (@Creecepticon) reported

    @Xplornet I will call I just want to know what is actively being done to help reservations who have to use your service and have to struggle to get a decent signal. I had same issues in Maskwacis moved to Tsuu'Tina same issues. Your boasts of fast streaming may work if your the only person

  • LDesertwave Lily DesertWave (@LDesertwave) reported from Clearwater County, Alberta

    @Xplornet oh look first snow fall and the internet goes down.