Xplore

Xplore Outage Report in Trochu, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trochu, Alberta 03/26/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KimJone04052805 Kim Jones (@KimJone04052805) reported

    @Xplornet oh my apologies, I was referring to 12 years ago when we lived in the countryside. The biggest issue was wind & the dish moving & it was terrible service, more to do with the area I believe than your service, which had the best customer service actually. I should’ve clarified 🙏

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • justin_schwab9 Justin Schwab (@justin_schwab9) reported

    @bsproat I have Xplornet, awful, been waiting for starlink for over 6 or 7 months at least now

  • Zeropoint2019yt Zero_point2020 yt (@Zeropoint2019yt) reported

    @Xplornet So I've been with your internet service for almost a year and it hasnt changed since you made the change.... TLDR; bad wifi provider says it's going faster and it didnt change

  • MATT627 Crumpy (@MATT627) reported

    @reikokoyama79 @Xplornet That's gunna be the new norm. They're less than absolute ****. The most unreliable nonsense to could ever conceive of. Enjoy paying lots for very little.

  • BrassPoleMA BrassPole Motorcycle (@BrassPoleMA) reported

    @Xplornet woke up this morning to no internet. Connects for about a minute then disconnects again for 20 minutes. Problems with Blueline tower in Simcoe ON?

  • AtlanticSpeaker Atlantic Speakers Bureau (@AtlanticSpeaker) reported

    i just delt with Ryan at xplornet and he was very rude implying that i had no common sense and eluding that I was stupid because i was old. I was very rude back to him. the curse of xplornet monopoly

  • dubsak Wade (@dubsak) reported

    @JayNauta Yeah. Lots of folks use Xplornet and it’s just pure garbage. Incredibly unreliable and the service is not good. A lot of the modern world leaves rural people without the things we take for granted.