Xplore Outage Report in Trochu, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Trochu, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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TV (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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James Fisher
(@jamesfisher12) reported
@xplore_ca Don’t worry I fixed the problem it’s ur company
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Lomaxcat
(@VoosieVooters) reported
@xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.
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CJH
(@CJH39493411) reported
@xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?
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Georgia, yr comics teacher
(@voiceshapes) reported
Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out
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- Julz -
(@julzlajulzjulz) reported
Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!
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James Carruthers
(@HydraulicDesign) reported
@xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.
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nicole brown
(@nicoleb1978) reported
from
King, Ontario
@xplore_ca service is down again..... last 2 hrs.... bradford tower!
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CJH
(@CJH39493411) reported
@xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!
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Mayor of Thunderhill
(@Mullin_95) reported
from
Swan River, Manitoba
@darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2