Xplore

Xplore Outage Report in Trochu, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Trochu, Alberta 11/25/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NPayneEditor Nancy Payne (@NPayneEditor) reported

    @Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?

  • MikeJam19153378 Mike James (@MikeJam19153378) reported

    I wonder what will happen to @Xplornet once more re-sellers and starlink are up and running? Between their service, data-caps, pricing, and sometimes brutal customer service is it really worth it?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did u know ur an isp, and people pay u for a service that u barely provide. **** u guys suck.

  • Nick62289935 Nick (@Nick62289935) reported

    Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Good stuff.... @Xplornet basically non-existent again this evening. Get your act together guys. Competition is coming. At this point they don't even need to try to be better than you. It's like you're actively trying to be horrible.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @V10Greg For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet This not a new problem. It is constant.

  • Nick62289935 Nick (@Nick62289935) reported

    @karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet You go back to the same time period to source the supplies for your network? Couple cans and a piece of string would be an upgrade.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Now NINE (9) DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Crooks.