Xplore outages and service status in Truro, Nova Scotia

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Truro, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobo Baggins (@Addy_Bo) reported 59 seconds ago

  @cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues

• 
  Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported 1 minute ago

  Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2

• 
  Nichole Neubauer (@N_Neubauer) reported 7 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?

• 
  Tim Mac (@TimMac1173045) reported 7 minutes ago

  @xplore_ca Everyone could have got Starlink and no one needed to get free money for that. Stupid corrupt government and the company is no better.

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 8 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

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  far apart & close at heart (@lundhillbilly) reported 8 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Georgia, yr comics teacher (@voiceshapes) reported 8 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  Mayor of Thunderhill (@Mullin_95) reported 13 minutes ago from Swan River, Manitoba

  @darrell88384848 @jayDouc3tt3 @BambinoJalapeno My only options for internet here are xplornet and Starlink , or hotspot my phone which would would require a cell booster because the cell signal is non existent.

• 
  who cares (@ChewyChewyChomp) reported 14 minutes ago

  @xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 15 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.