Xplore

Xplore Outage Report in Truro, Nova Scotia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Truro, Nova Scotia 03/21/2026 16:25

March 21: Problems at Xplore

Xplore is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JonesSebastian Without vaccines, I would be dead Sebastian Jones (@JonesSebastian) reported

    @Xplornet OK! What was the cause and nature of the outage? Should we expect more of the same? I have heard from other subscribers asking the same question.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • JohnYounggkong John peterson (@JohnYounggkong) reported

    @Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of @Xplornet Internet not working for the simplest tasks. Can't even ask Google Assistant to do a broadcast. My connection is so slow, it times out before it can even tell Google's servers what I want to do. @APLenehan you're pathetic, and your company sucks.

  • mprshane random-shane (@mprshane) reported

    @TheComicHunter oh it is not great, I mean, getting fibre is yes, but the DSL is so poor out this way it was a rip off and when we went to xplornet it degraded to the point it no longer worked. working remotely has been challenging for years

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng Got it, so the only thing it could be is weather or load since their antenna is mounted 5m above my roof and has line of sight to their tower. It's still **** rain or shine, so it must be load, which is a business practice, not a technical limitation. They've oversold, period.