Xplore

Xplore Outage Report in Truro, Nova Scotia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Truro, Nova Scotia 11/19/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @MarblesRick @Xplornet The service is terrible ... I can't wait for broadband expansion so I can take my business ANYWHERE else

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet past week and a half with your stupid *** customer service too. useless ***** where its never an issue with the internet but no one can ******* use it

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet why is my connection still broken? Why after 12 hours there is no restore ETA???????

  • SaraFromSussex Sara (she/her) (@SaraFromSussex) reported

    @Xplornet I completely understand that, it’s the fact that you can’t even provide us 24 hours notice prior to maintenance and upgrades taking place. Got another automated call today to let me know that in less than 16 hours I could experience issues for the entire day!

  • n3k0y02 Neko (@n3k0y02) reported

    @Xplornet 1.5 hrs, primarily on hold; I have had more than my share of Xplornet for 1 day! 😑 Issue was ultimately resolved once I reached a supervisor. I'm a new client & made more calls to technical and billing support in the last several weeks than in my 5 years with #ShawCable /1

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • 9a3tan G. H. (@9a3tan) reported

    @Xplornet Too little, too late. Your technology is outdated. I hope you have some new tech coming to compete with Starlink. The high ping and poor connection quality is not up to the 2021 standard.

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.

  • marcOverIt dr revenue (@marcOverIt) reported

    @StephenPunwasi @Bryson_M They give millions to garbage companies like Xplornet who waste 80% of it on putting fliers in mailboxes instead of reliable connectivity

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.