Xplore

Xplore Outage Report in Val-des-Lacs, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-des-Lacs, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-des-Lacs, Laurentides, Québec 02/13/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • strange_danimal JustDan (@strange_danimal) reported

    @Xplornet Internet down ,,, Can't call customer support.. Any timeline on how long the service will be down ?

  • RackiBerg Leafer Madness (@RackiBerg) reported

    Hey @Xplornet, get your **** together. You ******* have rescheduled 4 times now to "re-aim" my satellite, never show up. Now internet completely out for all your customers on a Saturday night and haven't said a word. Go **** yourselves.

  • isabh352 Isabh352 (@isabh352) reported

    @Xplornet @CTVNews @globalnews any media can pick up this outage? This is a company being given millions in federal grants (our tax dollars) and yet Over an hour and no statement. Also how were all waiting for starlink. #xplornetsucks #xplornetoutagemarch4free

  • Lynnincanada Lynn (@Lynnincanada) reported

    @Xplornet how about an update to your thousands and thousands of customers who are wondering why the Internet isn't working. Can't even call support.. .

  • BillyPickles6 Billy Pickles (@BillyPickles6) reported

    @Xplornet internet has been down in Wellington area since 4:00pm. See online more people in the same boat. No information on social media platforms /website in regards to the outage. Tried calling but call volume is so high automated system hangs up on me. @Xplornet any updates?

  • jpmitchcarp Mitch Carpentier (@jpmitchcarp) reported

    @Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Hello? May I ask where the Xplornet Support twitter went??

  • cplocke Chris L. (@cplocke) reported

    @Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!

  • jaycanjay Jay (@jaycanjay) reported

    @Xplornet a bunch of your customers are out of service and your phone lines are unavailable. How about a tweet to let your customers know? Starlink can’t come soon enough.

  • NancySWashton Näncy W 🦉🍁 (@NancySWashton) reported

    @s_rich27 @Xplornet I was thinking the same thing. @xplornet has by far the worst service in the industry. Brutal.