Xplore

Xplore Outage Report in Val-des-Lacs, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-des-Lacs, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-des-Lacs, Laurentides, Québec 02/25/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sedgeboy Tyler Smith (@sedgeboy) reported

    @Edrmorris @RyanKBrook @CANADALAND Xplornet called out by name as a demonstration of the issues 😕

  • FoxboroP Foxboro PS (@FoxboroP) reported

    Parents we just received word from a parent that they received notice that Xplornet will be down tomorrow from 8am-10pm for upgrades/maintenance. We trust students will attempt to get on but if they are not able to in the morning then classes will try to reconvene at 12:00 pm....

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    @Xplornet hey instead of posting nature pictures, why don’t you update your customers about their outages? Your tech support Line now goes to an automated message and cannot call through. I work from home for the gov’t, but can’t even update my supervisor for an ETA of service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng It was **** before, it's **** during, and it'll still be **** after. Regardless of that fact, they shouldn't be allowed to advertise "up to" when they don't *ever* provide that speed. Their advertising makes it sound like I'll see 25 most of the time, which is a lie.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @CircularLogic89 @Xplornet @CRTCeng Got it, so the only thing it could be is weather or load since their antenna is mounted 5m above my roof and has line of sight to their tower. It's still **** rain or shine, so it must be load, which is a business practice, not a technical limitation. They've oversold, period.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Even their signage refers to the mythical "up to" 50 Mbps. I have NEVER, and I mean now once had a speed test over 5 Mbps, and I pay for 25 MBps. Maybe I should only pay "up to" the amount you charge. I know you will respond with your usual "contact us" crap but wont change.

  • JohnYounggkong John peterson (@JohnYounggkong) reported

    @Xplornet People that run this company or a straight up scum bags I got an email yesterday from them saying that they will increase their service rate in March!! how generous and kind of them. they want more money in the middle of a pandemic!!!😡😡

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @woodzybcfc @Xplornet @APLenehan The mathematical equation for the speedtest results graph is: Y - D = 0S+RA Where: Y = You D = Your money S = Service R = Rich A = APLenehan

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Xplornet Is there an outage in rural Milton Ontario? No internet all day

  • Sampaguita_II sampaguita ll 🇨🇦 (@Sampaguita_II) reported

    .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!