Xplore Outage Report in Val-des-Lacs, Laurentides, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Val-des-Lacs, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (%)
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Hulley
(@Patrick_Hulley) reported
@VoosieVooters @Xplornet Yah its our fault they changed the tower…service and @xplornet seem to run about as fast as there up to 5 MB 😜
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Tracy Powers
(@TracyPowers) reported
@Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.
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Andrew Single
(@Beardune) reported
@nathan_koop Xplornet taking over MBNetset was a big step down in quality. Manitoba has squandered the value of all the dark fiber that MB Hydro put in, and now Starlink is making it obsolete.
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Robert Ready 2
(@Robert2Ready) reported
@SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!
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Byron Darlison
(@ByronDarlison) reported
@Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.
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Ed DeBruyn
(@debruyn_ed) reported
@ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!
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Commissioner Miner
(@fanCRTCProfling) reported
Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?
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Arjentine - Free of FFXIV
(@Arjentine) reported
Another day ruined by the curse that is xplornet /xplore internet "service"
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Byron Darlison
(@ByronDarlison) reported
@Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.
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Paterson
(@Paterson135) reported
Hey @Xplornet keeping someone on hold for over 1 hour 21minutes is the one of the many reasons you suck so badly. Israeli cancel our damn account already. You’re holding customers hostage