Xplore

Xplore Outage Report in Val-des-Lacs, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-des-Lacs, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-des-Lacs, Laurentides, Québec 01/20/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Ansovald @Xplornet My issue is that they sell a service advertised as 25mbps but have never once provided that speed at a time of day that I would be awake to use it. It "works" in that I have a connection, but it doesn't live up to their advertising. "up to" notwithstanding.

  • lucier_brian Brian lucier (@lucier_brian) reported

    @BuBaBonneville @Xplornet I'm in the same boat here in Chatham-Kent area. Service is terrible everyday from 5pm til 10pm. When working speed is what I pay for way overpriced mind you), 10mb... never have to reboot radio, just goes back to normal speeds outside of peak hours. Way over subscribed!

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet surprise, surprise, surprise internet is down again.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @JustmeinNB @SucksXplornet It's not "no reason" ... you have the reason in the second half of your tweet there. Xplornet sucks, that *is* the reason!

  • Nerdy_Snake FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet No it hasn't. Outage has existed since the day you bought out the competition, and continues still.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • iamjomama1 @iamjomama (@iamjomama1) reported

    @Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    All these "we're building rural internet" posts are funny because they should have started 5 years ago to keep at least some pace with urban options. Instead, they gave money to Xplornet and they just bought up their competitors and turned them to ****.

  • Ansovald Tibalt Ablaze. (@Ansovald) reported

    @Xplornet That was quick.. never even noticed there was a issue..