Xplore Outage Report in Val-des-Lacs, Laurentides, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Val-des-Lacs, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Xplore
Xplore is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Holmes
(@JessicaHolmes03) reported
@Xplornet I have been on the phone with you for over an hour everyday since the internet has been “restored” and still, no resolution. I have to wonder what you think my time is worth? 6 additional hours and counting and yet no action!
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
At least @elonmusk doesn’t block and censor users like 👍 @Xplornet unless they criticize him for something that he does wrong 😑 or don’t support his business 👨💼 practised otherwise besides being critical
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Bernadette Mason
(@bernie_mason) reported
Can @Xplornet tell me why I am paying for internet & telephone service that is down more that it’s up. during this pandemic we are to stay away from family and friends and connect through internet etc yet the service we have had it was installed last month is almost nonexistent
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Tyler Burns
(@windypopfarm) reported
@SilverStarAg Is that the 25Mbs plan? All I know is that everyone switched to Xplornet out here and it all went to crap. Now I’m back to access and it’s smooth sailing again.
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Bobby
(@Bobbeyyyyyy) reported
@Xplornet Is there a downage in Halton Hills On? Internet has been bad all day 🙁
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@SucksXplornet At least @elonmusk doesn’t **** with his customers like 👍 Xplornet does but he respects ✊ my ideas 💡 on @Twitter
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet I would LOVE to upload a photo for this, but I use you guys as my ISP and I haven't had a good enough connection to upload anything for three days. Thanks for distracting everyone from how terrible you are with a neat little contest though. Was this @APLenehan's brilliant idea?
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gfidd
(@gfidd) reported
@Xplornet HAHAHAHAH. Must be a staff member. Because I was with them for 4 years and it was utter bs for 3.5 of those. Oversold crap. Not upfront about how debilitating their ITMP is. Not upfront about their ITMP at all.
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InvertedCow
(@CowInverted) reported
Once again that "Highspeed" "Quality" Internet provided by @Xplornet right on time at 530 pm like clockwork that whole 500 Kps! Nothing like trying to make money online when you cannot even stay connected. Thanks for that awesome service Xplornet @SucksXplornet
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Bernadette Mason
(@bernie_mason) reported
@Xplornet 1/4 Xplornet service today maybe 3 hours on the phone with your service reps 4 hours resolution zero worst customer service I have ever seen.