Xplore

Xplore Outage Report in Val-des-Lacs, Laurentides, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-des-Lacs, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-des-Lacs, Laurentides, Québec 11/27/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BaileyCrawly Bailey 🏳️‍🌈 (Taylor's Version) (@BaileyCrawly) reported

    Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.

  • miket136 Michael Thomlinson (@miket136) reported

    @mogrant61 It was a far larger problem during her brief tenure as Premier. After that LTE smarthubs and more extensive Xplornet coverage were options; and Starlink is about to be widely available filling the rest of the gaps.

  • zmarv zmarv (@zmarv) reported

    @Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    .@Xplornet I hv 50/10 Unlimited and the service has been total CRAP for TSN sports streaming BAD. Buffering and Freezing losing plays at critical times. stopping tsn streaming and running speedtests shows speeds tolerable but connections intermittent so ping on order of 5000 ms

  • zmarv zmarv (@zmarv) reported

    @Xplornet It's not a particular issue with my account. Is your service still down on Manitoulin Island? Will you ppist a notification here when it's up please instead of having to continuously call to check status or restarting router every so often? Would be of great help

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet has the WORST INTERNET holy crap, every night my speed goes to a crawl at 9pm till 2am THE ******* WORST

  • heavyfreddie Freddie Tucker (@heavyfreddie) reported

    @Xplornet I just experienced the most rude and incompetent technical service in my life. 3 hours of my life I will never get back.

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet Ok the one thing i do want to add.. is that xplornet has really good security and pretty much is the safest service to go with. i just want to say that Very good 👍

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.