Xplore

Xplore Outage Report in Val-des-Lacs, Laurentides, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Val-des-Lacs, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Lacs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Val-des-Lacs, Laurentides, Québec 11/27/2025 16:25

November 27: Problems at Xplore

Xplore is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Xplornet What was the prize, service guaranteed to work without disruption?

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Saittech89 @Xplornet Xploitnet. Outdated communications, sad service, and horrendous speeds. Can't see them lasting much longer. STARLINK, BABY! Dreams DO come true!

  • lindajvkennedy Linda Kennedy (@lindajvkennedy) reported

    @downdetector xplornet very awful today. My College son can't do his schoolwork. He's paying for his courses and we're paying xplornet for service that is not good everyday. I could understand once in awhile but this is ridiculous--BTW, it's not our equipment.

  • trailhawk2013 cherokee (@trailhawk2013) reported

    @Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet I have called a number of times regarding our issues. I’ve done the unplug/ plug back in thing, the speed test, the plugging directly in to my computer, checking hardware, checking how many devices are using wifi...etc etc. It’s changed nothing.

  • wordmusher colleen (@wordmusher) reported

    @Xplornet is there a major internet outage in Kawartha lakes area? I've had no access since 7 am

  • TheRealSykesYT Austin Bailey (@TheRealSykesYT) reported

    @Xplornet there an outage or something? Got home from work and zero internet. Power cycled everything and nothing

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @Xplornet Based on the replies to this tweet “technical issues” are happening with many customers. It isn’t even available in Hinton, but Starlink is so maybe that will suffice!