Xplore Outage Report in Val-des-Monts, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Val-des-Monts, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Val-des-Monts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
-
Phone (%)
Live Outage Map Near Val-des-Monts, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
||
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Repinerator
(@Repinerator) reported
@Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?
-
Tim
(@timsmish1) reported
@Xplornet god I can’t wait to dump your ****** service. As usual it’s NOT working. Worst service and your company SHOULD be sued.
-
Repinerator
(@Repinerator) reported
@Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!
-
Tyler Burns
(@windypopfarm) reported
@NESaskFarmer I'd take Starlink over Xplornet any day. Well over 50, close to 100 down. 25 up.
-
Mayor of Thunderhill
(@Mullin_95) reported
@ayrporte @Xplornet Because for $20 more a month you get 20x the internet, it never slows down. They don’t throttle your speeds after 6pm. Their service was terrible, customer service even worse.
-
russ hall
(@rustysask) reported
@PremierScottMoe Any one of us with the ‘Kings of Throttle’ Xplornet shouldn’t find that hard. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.
-
Steve Hanson
(@SteveHa20214081) reported
@Innectic @SpaceX The internet from viasat xplornet wild blue etc geosats is poor 24/7 365 . Starlink is a great option. Even if a few bumps. Outages are minimal unless it was mounted where trees interfere.
-
Moe's Mending
(@MoeFraser) reported
@Xplornet No improvement around here. Live 2 km from a tower built last year and no service. Live on provincial highway and only get satellite service. Built your towers higher
-
Gonna win the cup!
(@Geetee_123) reported
@kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.
-
Vicky Ehlert
(@vickye9296) reported
@TheenergyEng @jkenney Xplornet is awful. I had CCI before they sold out to xplornet and remember now why I quit using them in the past. My speeds are up and down like a yo-yo. If I could afford the initial starlink setup I'd switch today.