Xplore

Xplore Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8T.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gatineau, Outaouais, Québec 01/03/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau, Orléans and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet Maybe you could find the time to fix the Thorpe tower? No signal at all for over FOUR weeks now and no updates or explanation from Xplornet. No response via email/Twitter/phone. Not acceptable.

  • ggkavana Glenn Kavanagh (@ggkavana) reported

    @KenJKavanagh @Xplornet Have they tried doing any trouble-shooting remotely?

  • KenJKavanagh Kenneth J. Kavanagh (@KenJKavanagh) reported

    On Day 7 by some quirk, internet worked but gone again this morning of Day 8. Warning re @Xplornet Their sales pitch of good service is a lie! 13 days 4 a service call is unacceptable.

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Kotyjo Starlink is life changing. Updates don't take 2 days and destroy your data cap. Xplornet is one of the worst providers out there.

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.

  • Trvlrgirl64 LEW (@Trvlrgirl64) reported

    @Xplornet Please let me know if there is a problem with the Ste Genevieve tower in Manitoba. I have no connection. I also do not have 43 mins+ to hold on the phone. In the interest of better Customer Service, please consider updating your website with Issues and Outages.

  • nielsernest Ernest (@nielsernest) reported

    @Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice

  • rliwczak Rickdiculous (@rliwczak) reported

    @Xplornet how long will you be down this time . 20 mins west of Didsbury.....

  • legoshis_boxers erik | MMIW. BLM.  (@legoshis_boxers) reported

    @Xplornet But y'all won't stop overpricing yo crappy *** services.... gonna bring up indigenous people but you overcharging us for terrible services, sumn aint adding up, maybe dont use us for your own purposes to make it seem like you supprt your communities when you overcharging us