1. Home
  2. Companies
  3. Xplore
  4. Gatineau
Xplore

Xplore outages and service status in Gatineau, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Xplore outage reports came from the following cities: Ottawa, and Nepean.

CityProblem TypeReport Time
Ottawa E-mail 28 days ago
Ottawa Internet 1 month ago
Ottawa Internet 2 months ago
Ottawa Total Blackout 2 months ago
Ottawa Internet 2 months ago
Ottawa Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • ryanmjjj
    Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • MorrisseyLucy
    Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt
    Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

  • Can_Libertarian
    Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported

    @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

  • BlackhawkJer
    Sir Jerry J. Molnár (@BlackhawkJer) reported

    @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

  • KarelBaayen
    Karel Baayen (@KarelBaayen) reported

    @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

  • pcroft
    🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported

    @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

  • Tybernicus17
    Tybernicus (@Tybernicus17) reported

    @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

  • cstewartyqr
    Colin Stewart (@cstewartyqr) reported

    @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.

  • KKoolyk
    Palliser Triangle Ag Project (@KKoolyk) reported

    @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

  • RealHICALIBER
    High Caliber (@RealHICALIBER) reported

    @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.

  • MJcalifornia3
    Ginny girl ☯️ (@MJcalifornia3) reported

    @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑