Xplore Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8P.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Gatineau, Outaouais, Québec 02/25/2024 14:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Nepean.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • MorrisseyLucy Lucy Little (@MorrisseyLucy) reported from Ottawa, Ontario

    @wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!

  • SheilaArt Sheila Cain-Sample (@SheilaArt) reported from Ottawa, Ontario

    @jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • alyarascavitch Amanda Yarascavitch (@alyarascavitch) reported

    @Xplornet I wish you had a customer outage map somewhat like hydro so we knew what was going on with our internet.

  • Marmieowner Dogluvr (@Marmieowner) reported

    @Xplornet @WhistleOut_CA But it doesn't work most of the time.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    Well @xplornet your service is terrible. Wifi has been off most of Wednesday afternoon and has again been off since Thursday afternoon and it’s still off. It’s about time u got it sorted out. #nowifiinroundhillAB #bringbackcci

  • ShawnSabine1 Shawn Sabine (@ShawnSabine1) reported

    @Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!

  • nigh1999 Savannah Nigh (@nigh1999) reported

    @Xplornet any update on WIFI services near Tignish PE? i haven’t been able to work from home all day (lost a day of work), or submit school assignments (2 due at 2pm today) … and it’s still not working, worried I won’t be able to work again tomorrow.

  • Sheehan24J Jade (@Sheehan24J) reported

    @Xplornet wondering why my parents still pay for wifi that DOESNT WORK EVER :)

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • christinelj5 christinelj (@christinelj5) reported

    @Xplornet care to resolve the damage your equipment is causing on my house? Been trying to get help for 3 days. Great service.