Xplore Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gatineau come from postal codes J8Z, J9J and J8T.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Xplore
Xplore is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
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Phone (%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Ottawa, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
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Ryan M
(@ryanmjjj) reported
from
Ottawa, Ontario
@lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🦉lat240🌻
(@trigger240) reported
@Xplornet so to get the 50/10 speed upgrade from the 25 LTE I have now I have to pay a 99$ installation fee when I already paid that to get #xplornet 3 years ago and I have it already installed????? Wow what excellent service!! 👌👌 #bell #rogers wish they would be more remote!!
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Fred Cee
(@Fred_Wreck1983) reported
@Mark_Goldberg @Xplornet @Metro_Loop u full of **** dude, where's the "upto"
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Vertimyst
(@vertimyst) reported
@XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol
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Lauren Crimpysnitch
(@vepoppins) reported
@Xplornet Hey EG - I know you're just the social media person, so this is not aimed at you in any way. We've spoken to @Xplornet so many times I've lost count. It never gets better. The reason I'm tweeting is to let other Xplornet customers know there's an alternative on the way.
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🦉lat240🌻
(@trigger240) reported
And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks
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Brent Mckean
(@BrentMckean501) reported
@Xplornet 2 years max for Xplornet then it will no longer be in business thanks to the slow speeds and high monthly costs. Starlink same monthly costs but with up to 300 mps by the end of this year. They can't even lower my monthly bill to try and retain existing customers. 2 years left.
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Paul Adamson
(@Paulywoggsvoice) reported
@Xplornet Myth # 6 is especially laughable. I weep for anyone who falls for your BS. And where's your mention of the traffic shaping policy you employ when someone on your network has been deemed to be using "too much internet" by whatever secret internal measure you use?
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luca jirjis
(@JirjisLuca) reported
@HybridCrimson @Nep03034037 @Xplornet they don’t give a ****, worst wifi ever
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Sean Morrison
(@SeanMor27198990) reported
from
Hampton, New Brunswick/Nouveau-Brunswick
@Cisco The reason why I never got hired for a job at @Xplornet even when I wanted to apply for that job is because they are douchery and I don’t support people and companies who are douchery towards their own employees and customers
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HurryUPAndersen!
(@AndersenF31) reported
@jimbo19000 @Xplornet No I have shaw satellite, never had a problem