Xplore Outage Report in Gatineau, Outaouais, Québec
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The latest reports from users having issues in Gatineau come from postal codes J9A and J8V.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Orléans |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Lucy Little
(@MorrisseyLucy) reported
from
Ottawa, Ontario
@wordford @Xplornet We pay $108 per month with Rogers. Service is fine tho!
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Sheila Cain-Sample
(@SheilaArt) reported
from
Ottawa, Ontario
@jennjilks Must be so frustrating for the children, I know I am. Hopefully the BIG internet companies can help us out. @Xplornet
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jezzie
(@Jezzie_bunzz) reported
@Xplornet your customer service is a joke… 2+ hours on hold and counting… 5 transfers and no one has actually been the correct department to help me!
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Jesse Campbell
(@INeededTheMoney) reported
@Xplornet at what point do you start refunding your clients for terrible service and down time? This is literally the worst internet provider on the planet. They know they are the only provider for some areas and they rip those customers off severely!
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Birdmouse
(@Birdm0use) reported
@Xplornet My internet is down... why u no call back...
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet Upgrade your terrible Pugwash, NS tower
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
@Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network
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Shooty McSnipe
(@ShootyMcSnipe) reported
@elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?
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A. Newell
(@stockandpillory) reported
@Xplornet I am at the end of my rope. Every day a customer service agent gives me a new reason that my internet is less than 1MB. Apparently, even in November on a clear, sunny day, it's wind, rain, and foliage that are the issue. We pay for a service. Deliver it. It's that easy
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Nate
(@FANate6) reported
@Sportsnet You black me out in Alberta, for Alberta games. I live in the country, 20 minutes outside of Edmonton on Xplornet. Your customer service doesn't reply to my emails. How do I get this resolved? Do NOT recommend this service for Xplornet users. #frustrated
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Scott
(@NFSSmith) reported
Thankfully #Xplornet has a reasonable service offering because Bell & Rogers both cap their rural wireless plans at 50GB/month and charge more per month than I pay for unlimited...
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Terry Degner
(@tgdegner) reported
@Xplornet garbage