Xplore Outage Report in Verona, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Verona, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Verona, Ontario
Latest outage, problems and issue reports in Verona and nearby locations:
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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LuciusBlackwood
(@BlackwoodLucius) reported
@MobileSyrup I'm excited to be signing up for starlink. I pray to various gods every night that it will work out and I can make that long dreamt of call to cancel Xplornet's ***.
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Chris L.
(@cplocke) reported
@Xplornet can we get an update on why your internet service is out across most of the country? Your service is out more often than it is working. So frustrating!!
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Allan Etmanski
(@allanetmanski) reported
@jfkleafs @Slothii @Xplornet Xplornet is not cheap lol I pay $100+ for not even 5 mbps down and not even 1 mbps up.
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john smith
(@hundibundiman) reported
@Xplornet My Internet is down for the 3rd time in less than 2 months. I’ve been calling for over an hour and I can never get through on your tech line. Answer your damn phone.
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Whatever
(@MIchelleP8844) reported
@DParent49883464 @Xplornet I got the email that starlink was available in my area last week and took the time to order while on hold with xplornet support for 45 minutes.
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VictoriaL59
(@Victoria59L) reported
@Xplornet can’t get thru on your phone line. We’re on the Bruce Peninsula ~ we’re down. Any updates? Ty
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Sarah MC
(@SMCairns) reported
Hey @Xplornet - there are user reports from various areas of the country about your internet services being down, can you tell us what's happening?
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Mitch Carpentier
(@jpmitchcarp) reported
@Xplornet looks like your service is down across Ontario. Can you inform us of what the issue and expected resolution time is?
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Jay
(@jaycanjay) reported
@Xplornet a bunch of your customers are out of service and your phone lines are unavailable. How about a tweet to let your customers know? Starlink can’t come soon enough.
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JustDan
(@strange_danimal) reported
@Xplornet Internet down ,,, Can't call customer support.. Any timeline on how long the service will be down ?