Xplore Outage Report in Verona, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Verona, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Verona, Ontario
Latest outage, problems and issue reports in Verona and nearby locations:
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Brad Duffy 
    (@gbdmedia) reported 
    
        from
            South Frontenac, Ontario
    
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman 
    (@koopy) reported 
    
        from
            South Frontenac, Ontario
    
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman 
    (@koopy) reported 
    
        from
            South Frontenac, Ontario
    
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman 
    (@koopy) reported 
    
        from
            South Frontenac, Ontario
    
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman 
    (@koopy) reported 
    
        from
            South Frontenac, Ontario
    
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
 
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Porter 
    (@kevdevlyn) reported 
@Xplornet There is no troubleshooting required. You throttle my internet every day if I am trying to download something. Works perfect in the middle of the ******* night or early morning. Just admit your piece of **** system can’t handle the traffic.
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AutumnAurora8911 
    (@AAurora8911) reported 
@Xplornet Put one between colchester and Kingsville please. My kids cannot do their online schooling (it’s the ONLY option at the moment) because our internet is too slow 1mbps at best. $140 a month is criminal. Currently a complete outage had to use all my data to video chat my loved ones
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Reiko Koyama 
    (@reikokoyama79) reported 
@albertarebel1 Brutal. I tried to switch back to xplornet during the summer. Amd the installer came out, told me the tower guaranteed by the sales person was on a stop sell, and had been for like a year, and I'd probably get service like I had previously. So I stayed with CCI.
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Fast Jeff 
    (@fastjeff) reported 
@Xplornet Oh look, xplornet marketing team managed to find something else to point at, really putting in that holiday overtime. Xplornet is a terrible ISP.
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Cindy Doroschuk 
    (@fontgirl) reported 
All I want for Christmas is a good internet connection @Xplornet seriously 50 minutes to wait for customer service I need a better provider that can service rural #manitoba what’s it going to take?
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Fast Jeff 
    (@fastjeff) reported 
@Xplornet Did this somehow benefit xplornet customers overpaying for terrible internet? No, of course not.
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ 
    (@JohnnyKasudluak) reported 
Xplornet News, As a customer we had switched over from the KA2 satellite to keep Xplornet as our isp. I specifically asked to keep my overage plan b4 the switch, that it was only equip change, which they confirmed. Then we are at limit state? 2nd call, 3rd call. Wtf, plan n/a?!
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Fred Cee 
    (@Fred_Wreck1983) reported 
@Xplornet u not photographers, u stupid ********.
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Brad Hutchinson 
    (@wgcgreens_brad) reported 
@jaydotseedot @Activision We live out in the country on a lake with really bad internet from #xplornet with a 50 gig monthly cap. It’s the best we can get. If I had have known it would require 200gig update on a brand new game I never would have gotten it. Frankly I hate the new systems
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Reiko Koyama 
    (@reikokoyama79) reported 
@albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!