Xplore

Xplore Outage Report in Verona, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Verona, Ontario 12/15/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Verona, Ontario

Latest outage, problems and issue reports in Verona and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @grailyacres @Travisdhanraj @xplornet have made it their business model to oversubscribe and underserve their rural customers. I was lucky to have some competition in my area (Southgate on). Hopefully one day, you will too. It's awful that they have the ear (and funds) of government for rural broadband.

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet At one end is a pot of gold for Xplornet, and at the other end is lies and poor service for it's customers.

  • SWestyyyy13 Stephanie West (@SWestyyyy13) reported

    @Xplornet Your customer service is the worst. Technicians came to the house and "fixed" our internet. IT STILL DOESN'T WORK. Now we have to open a new case despite your technicians not doing their job the first time?!

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @Xplornet have you changed the throttling policies? I seem to be locked at 3.5Mbps now, like every speed test no matter what time of day is exactly 3.5. My signal has not changed from when I was getting 20ish a few days ago.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @jamesbergeron @Xplornet Man, I must be *lucky* then, and if I'm lucky I feel really bad for people with worse service than I'm currently getting. Last night we couldn't even watch TV. If my kids were to move to online school, they'd be screwed. This ain't right, at any rate.

  • Ouzoshrimplover Janice Hicks (@Ouzoshrimplover) reported

    @Xplornet Yes. We have been exploring other internet providers after searching for your "hidden gem" you call fast service.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @FeedYourFuture @Xplornet @Xplornet should change their business practices in 2021 to support rural Canadians by actually providing the services they advertise, instead of retweeting unrelated fluff.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Shinzah321 @kevdevlyn @Xplornet What I mean is, the CRTC has actually approved it, and people in Canada already have the service. It's happening. I'm hopeful their timeline of "early 2021" for a more widespread rollout pans out. Regardless how long it takes, I'm still looking forward to that call to Xplornet.

  • solar_chicken Trent Sundgaard (@solar_chicken) reported

    @olblue81 @Xplornet I have CCI, which is indirectly Xplorenet. I get what I pay for 30/2Mbps. DYK -Xplorenet sold to StonePeak - US based corp. No longer Cdn company. Rural broadband in Canada is no longer a Cdn solution.

  • Shinzah321 Sean Powless (@Shinzah321) reported

    @kevdevlyn @Xplornet I'm so angry that Starlink isn't functional here yet. I imagine the CRTC or some other government arm will totally **** us on it, like they do everything else. Including not allowing unlimited data phone plans and stifling infrastructure expansion. I live in SOUTHERN ONTARIO.