Xplore

Xplore Outage Report in Verona, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Verona, Ontario 01/20/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Verona, Ontario

Latest outage, problems and issue reports in Verona and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • hammer4974 Chris Hammer (@hammer4974) reported from South Frontenac, Ontario

    @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @harrbca @Xplornet @APLenehan I have the Fusion equipment as well, but our family burns through their cap in less than 10 days. This "no overages" promo Sasktel is doing for the holidays proves that caps only solve a financial problem, not a technical one though.

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba

  • SomeOth78194030 SomeOtherGuy (@SomeOth78194030) reported

    @Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too

  • fyeahnix Airship Assassin (@fyeahnix) reported

    @joanlemmesmash @Xplornet you should absolutely file a complaint and make sure your job knows your provider is dogshit

  • ayrporte Ian (@ayrporte) reported

    @Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going

  • KenBauer The KraKEN (@KenBauer) reported

    @Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.

  • dkornels dale kornelsen (@dkornels) reported

    @Xplornet @rammyramramram Yes your service is crap!! Terrible. Pay for 50 down and get maybe 6 on average

  • ayrporte Ian (@ayrporte) reported

    Ok @Xplornet after 4 years of uninterrupted service we "upgraded" to your LTE Its been down 3 times in last 10days. Wasted 6 fn hours of my time on your customer service lines. Tonight the "17 min " wait is 49 minutes so far.... Young lad trying 2 write university Finals. #fail

  • lewisbron Lewis (@lewisbron) reported

    The amount of hate you get and you’d think Xplornet would change but y’all are still ******* **** @Xplornet

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.