Xplore

Xplore Outage Report in Verona, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Verona, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Verona, Ontario 01/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Verona, Ontario

Latest outage, problems and issue reports in Verona and nearby locations:

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ptripp63 Paula Tripp (@ptripp63) reported

    @Qualifyfor @Mike_L_Bailey @startca My only option, where I am, is Xplornet. 5 minutes outside of Bancroft and the cell service is so bad, I wouldn't even bother trying a hub again. I'm at the mercy of Xplornet and it sucks.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet It's far beyond inconvenient. No internet is not intermittent or slow internet. Xplornet employees must all have stock in Starlink. You are making it really easy for them to take over your market.

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @DougAlder When contracts to bring internet to rural areas were opened up, only one company applied, Xplornet, and their service is worse than Bell's.

  • BenHelleman Ben Helleman (@BenHelleman) reported

    @Xplornet Unfortunately my 50/10 service gives me 10/1 after service was done on the network lol. Hope you can fix it, because I sure don't feel like paying for it.

  • Fawce14Fawcett Millicent Bystander (@Fawce14Fawcett) reported

    @Xplornet @BenHelleman In...ter..net.....is intermittent always having problems with our 5G. 🙄💩

  • BalogSusan Susan Balog (@BalogSusan) reported

    @LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !

  • manyra Keri-Anne Lawton (@manyra) reported

    @ChubbyChucks Yeah, I was not happy but I had little choice b/c xplornet couldn’t find a signal and I didn’t want another stupid satellite. Smarthub is based on cell tech. Super easy to set up.

  • BenHelleman Ben Helleman (@BenHelleman) reported

    @Xplornet have you completed the work in the 613 Spencerville surrounding area from 2 days ago? The network has been very poor ever since. Cheers.

  • Qualifyfor Aatos Lehtila (@Qualifyfor) reported

    @rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet Our internet is out. Are there known outages in our area or is it just us? Tried resetting the router and that didn’t help.