Xplore Outage Report in Verona, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Verona, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Verona, Ontario
Latest outage, problems and issue reports in Verona and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Fraser - Stayin the blazes home.
(@cloudycanuck) reported
@c_f_johnson I take it you’ve never used terrestrial wireless like @Xplornet before
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Matrixxxツ
(@SmevyBean) reported
@Xplornet is so bad, i had to purchase extra data on my phone last month because I can't even use my dogshit xplornet internet. Imagine ripping customers off that badly, i don't even get 1 mb/s half the time.
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THE GOD OF AG
(@bigbushelsag) reported
@ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.
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Brian Glowach
(@snocross26) reported
@Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!
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Iain Reid
(@IainReid10) reported
@Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?
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Robin on Galiano Island 🐝
(@Robinongaliano) reported
@Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck
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Fast Jeff
(@fastjeff) reported
@Xplornet So xplornet launched a plan that you've been selling for a while now.... again? "deploy state-of-the-art scalable hybrid fibre wireless technology in its facilities-based network" Pointless jargon much? It's too late, people are now just waiting for #Starlink to roll out.
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Brad Harrison
(@harrbca) reported
@m3t4lw01f @Mark_Goldberg @Xplornet 0 to 50 meets the definition of up to 50. It's too bad that with xplornet, your going to be on the lower end more often than the upper end.
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Lewis Bron
(@lewisbron) reported
@xplornet you are ****
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Paul Adamson
(@Paulywoggsvoice) reported
@Xplornet That's rich. So you actually guarantee some servicable level of speed now? Naw, you continue to take ridiculous liberty with the term "up to". In the case of anyone I know who's used your service, that typically means 3 down/.25 up. #Juststop