Xplore Outage Report in Verona, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Verona, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Verona, Ontario
Latest outage, problems and issue reports in Verona and nearby locations:
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Reid
(@IainReid10) reported
@Xplornet I did with no resolution. Will be changing to another ISP. Your technical support sucks! #fail
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m3t4lw01f
(@m3t4lw01f) reported
This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.
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ice queen
(@jordynshea) reported
@_spookshow @Xplornet Man, never again will I have xplornet. It’s peepeepoopoo garbage. Swift is where it’s at
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Michael Strik
(@mike_strik) reported
@Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!
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Frank Polat
(@frankpolat) reported
@Xplornet No info in internet, no SMS notification, no one answer your customer service phones, and you ignoring your customers. Please don't charge your monthly internet fee, because we trust your service and paying.
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Daniel Sands
(@Sandchez02) reported
Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?
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Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.
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m3t4lw01f
(@m3t4lw01f) reported
Another evening of no service from @Xplornet in my future? Probably. Started getting notifications that thin f'd were going offline randomly.
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m3t4lw01f
(@m3t4lw01f) reported
I think the @Xplornet Twitter has been hacked. They haven't posted anything about fixing their awful network in a while. It's all retweets of completely unrelated things and a contest for a crappy tablet. Nice distractions. Does @APLenehan hand pick what to retweet?
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Hurry Up @SpaceXStarlink
(@AtTheDogPatch) reported
Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks