Xplore Outage Report in Verona, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Verona, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Verona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Verona, Ontario
Latest outage, problems and issue reports in Verona and nearby locations:
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Carlo Albino
(@carloalbino) reported
@Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting
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crimson
(@637crimson) reported
Ethernet and I still have lag spikes @Xplornet is truly dog **** imma start paying for a phone hotspot and have hard 60 ping with no lag spikes might as will buy a phone with its only purpose to serve as it own internet
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Lynne/CarlynServices
(@CarlynServices) reported
from
Gravenhurst, Ontario
@Xplornet Could you maybe update your twitter feed with what is happening with your service. I haven’t been able to get wifi in Gravenhurst since last night. I understand there are weather conditions, but a little update would be nice.
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HRC
(@dreaming_high) reported
@Xplornet Every 2nd night I have NO service- again - does my Bill reduce to the 15% that @xplornet delivers, or do I find a better service provider?
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Michel Benoit
(@BenoitFamFarm) reported
Hey @Xplornet thanks for buying out CCI and making an already ****** Internet service even more ******! Yikes. Come on Starlink…get over here @elonmusk
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skoden
(@djskoden) reported
@Xplornet i live in rural ontario have xplornet but don’t have good service please please please upgrade more towers
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And my internet is out again. Im not calling tech support for a fourth time. Fix it
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
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Mayor of Thunderhill
(@Mullin_95) reported
Xplornet is down , technician needs to be sent out. **** this company and their bullshit. Starlink 2022 can’t come fast enough @Xplornet. The modem hadn’t moved in 3 years , how’s it in the wrong spot now !? 0 wind and clear skies. Football Sunday = ruined. *****.
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Karen Baxter
(@KarenCkbaxter) reported
@Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.