Xplore

Xplore Outage Report in Victoria, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Victoria, British Columbia 12/13/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    (1/2) Thx for NOTHING @Xplornet Tech came out and said only fix is to put dish in in ground pole. “They’re next to impossible to find. Call us when you find it and have it installed”. So now NO internet for weeks or more.

  • NJ_63 NancyJ (@NJ_63) reported

    @SucksXplornet @Xplornet Gee I'm sooo sick of xplornet's crappy service, since my internet only work half of the time why am I not billed for half the service. I've noticed they aways say they are sorry & to call their customer service, an hour on phone & still crappy service 😡

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet of course it's raining today so my usually slow internet is completely down.

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet Anyone need internet? Look up Starlink, cheaper then everyone with faster speeds and better service

  • Where1sMyTaco Chris O’Connell (@Where1sMyTaco) reported

    @Xplornet you guys have the worst customer service. No wonder mists posts under your name is slander cause your a shame of a company.

  • jennfh Jenn (@jennfh) reported

    @Xplornet it would be fabulous customer service to use social media to inform customers of known outages ...responding with suggestion to call technicians just overloads your reps for absolutely no reason... Just a thought🤔

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Also when you said you were going to upgrade the tower in May I’ve had your service for three years and was hoping for once on the month that my birthday is on I could actually have good Internet oh wait I’ve had good Internet for a long time now coming from my cell phone

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    I am so sick of @Xplornet i'm going to start looking into more reliable internet, aka Starlink. **** this **** *** internet company.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet And then boast about the service when half the towers are oversold from your lack of care and you could care less about the customers you only care about making money and only upgrading the network if necessary maybe it will be upgraded to provide 50 in June