Xplore

Xplore Outage Report in Victoria, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Victoria, British Columbia 12/02/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • medic969 Rob Good (@medic969) reported

    .@Xplornet for the past week our speeds have been fluctuating and kids getting kicked off zoom meetings with teachers. Speeds so slow they are measured in Kbps instead of mbps and speed tests fail because router can’t find signal.....

  • LegacyCanadian Canadian Permaculture Legacy (@LegacyCanadian) reported

    @Xplornet Meanwhile, I am calling your customer service every single night because our internet goes to 50 kbps and 30k ping from 6pm till midnight every single day. Thats on the top plan. Wait times on the call are 3 hours, so its obviously not just me. 6 months of this.

  • JmastersP Jon P Masters (@JmastersP) reported

    @Xplornet is the worst ISP for service and reliability. LTE-25 started well with 25Mbps or better, so looked promising. NOW LESS THAN 1Mbps WITH FREQUENT DROPOUTS. HOURS ON HOLD AND NO REPLIES TO EMAILS.

  • DownatthePound The Dawg (@DownatthePound) reported

    @Xplornet Question: It says on your website your High Speed Internet is not available in my area (P0H 1G0) in Ontario. Then why do I keep getting flyers in my mailbox every other week for this service?

  • markobilal Marko Bilal (@markobilal) reported

    @Xplornet You are the worst garbage provider I've used since Rogers. Limiting bandwidth for a rural area and capping speed in 2020. I hope Musk buries you

  • fawfulll 🦆aaaaaaaaaaaaaaaaaaaaOW (@fawfulll) reported

    @YBN_geno @Xplornet deserved lol try not being stupid

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet And all the Xplornet customers in that area lost whatever service they had.

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @Xenhas Lol. Not suspicious at all. My xplornet sat service has been unusually stable this weekend too.

  • mcmoo179 Brian (@mcmoo179) reported

    @Xplornet Thx, after 4 calls, 4 different reasons, 4 surveys , 0 resolution, 0 follow ups, I'm in the process of moving on from a company that can't follow their core values @SucksXplornet @XplornetUsers #crtc #xplornet

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL