Xplore

Xplore Outage Report in Victoria, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Victoria, British Columbia 12/22/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • judlill Julli (@judlill) reported

    Time to switch to Starlink @Xplornet worst provider ever slowest speed ever when we pay for more than we get

  • gbeldam Greg Beldam (@gbeldam) reported

    Day 4 of no internet in all of PEC from @Xplornet finally got an auto call saying it was out in the region and they were trying to “diagnose and fix the problem” 🙄

  • CGS75403388 CGS-Opinions R My Own (@CGS75403388) reported

    @xplornet Price increase for less service...just another predictable day #sh*tservice

  • SouthwellJoan joan Southwell (@SouthwellJoan) reported

    @Xplornet Why would I call I do know to reboot my system. Why don't you just fix your end that where the problem is day 3 and counting so be I expect a 3 day discount on my and every else bill. No service no pay.

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Hey @Xplornet any reason why your service has been non existent for the past 3 days? Do you even care or do you just want our payments. I pay for service and this is what I get? How about fixing the issue and then compensation! #worst internet #xplornet #xplornetsuck

  • martinmc1964 Martin 🍁⛳️🛶🇨🇦 (@martinmc1964) reported

    @Xplornet @bruceanderson What about the rest of us with lousy service from @Xplornet ???

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?

  • awmiller21 Aaron Miller (@awmiller21) reported

    @chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.

  • Awallis11 Alan (@Awallis11) reported

    @wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.

  • ConSpark86 Chris Dyer ConSpark (@ConSpark86) reported

    @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?