Xplore Outage Report in Victoria, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Xplore
Xplore is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Hulley
(@Patrick_Hulley) reported
@VoosieVooters @Xplornet Yah its our fault they changed the tower…service and @xplornet seem to run about as fast as there up to 5 MB 😜
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JoshNess
(@JoshNess19) reported
@Xplornet why’s my internet down i’m tryna play valorant
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Byron Darlison
(@ByronDarlison) reported
@Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.
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ChubbaLubba-boys
(@ChubbaLubba69) reported
@Xplornet your internet is so bad and overpriced you can't do anything on it this is ridiculous I can't even online game on your internet on my PS5 or Xbox I wanted to let you guys know that you have lost a customer today
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JohnnyTV2
(@Johnny_TV2) reported
I am so ridiculously fed up with rural internet. Can't even do basic **** half the time because xplornet can't handle streaming ******* video if it's even functioning to begin with.
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Bill Gill
(@BGill2012) reported
@Xplornet can someone explain why a house with no service for 3 yrs still gets charged every month, and then you will not credit the time back? #poor service # wouldnotreccomend
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Paterson
(@Paterson135) reported
Hey @Xplornet keeping someone on hold for over 1 hour 21minutes is the one of the many reasons you suck so badly. Israeli cancel our damn account already. You’re holding customers hostage
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Greg Thomas Marks
(@CultureOfOne) reported
Can somebody PLEASE offer a viable alternative to @Xplornet in rural NB? Barely a cloud in the sky, no wind, but still can’t get a signal. Some of us need the internet to earn a living, and 0.23Mbps isn’t doing the job.
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mal
(@malloveryy) reported
@mcleodtaylor1 @ShawDirect @Xplornet I'm trying to see if we can get Eastlink now! Between xplornet's awful horrible internet and Shaw's basic package we pay $200 a month. It's unreal. I can't stream a show most nights even with everyone's wifi turned off.
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Kirk Simpson
(@tksimpson) reported
Finally got my Starlink. Even on “better than nothing” mode it’s 20-40x better than @Xplornet. $3,000 paid to them over the last couple of years for the worst internet imaginable. Cancelling that service is going to bring me so much happiness.