Xplore Outage Report in Victoria, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Janes
(@patgjanes) reported
@kristinaennis If not in range of mobile phone service, satellite is your only option. Xplornet & Starlink are expensive - both equipment & subscription fees. Both require technical skills to set up, and you'll also need a stable power source. Neither is cost-effective to set up for a few days.
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Patrick Janes
(@patgjanes) reported
@kristinaennis Satellite internet may be your only option - Xplornet or Starlink. Xplornet also has less expensive/faster wireless internet service - available in a lot of semi-remote areas. For that you need to be within range of their systems which are located on mobile phone towers.
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peckcc
(@peckcc) reported
@SpaceXStarlink How about some better tech support, Toll-Free support! I was installing a system yesterday, and it failed. Cx and I can not find a way to get replacement parts or system! only a refund! #StupidStarlink. I had to go back to Fixed Satellite Thanks to @Xplornet
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Al Pettefer
(@AlPettefer) reported
@WSwainson @Xplornet They over sell towers !!!! They actually admitted this too me ,,, I’m happy to say that my Starlink is installed and tomorrow I get to call them to cancel my service,, I’m so excited!!!
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
I'm so fed up of Xplornet. Little cloud cover, and service becomes intermittent.
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Jim Korchinski
(@blueskycabo) reported
@Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area
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MrJizac
(@Mr_Jizac) reported
@Xplornet you really over sell your fixed internet service. It’s literally useless. It’s up and down so much I can’t even keep track. My house is 2km away from the tower location, the service should be simple. Why are you stating the availability when it’s not?
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Bars Stallone
(@TheTechnicianhd) reported
@Xplornet This is the worst service out there. Best case scenario take there internet speed you pay for and divide it by 10. That’s what you will get. Example 50 mbps you will actually get 5 mbps.
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Bill Walker
(@billwalkerPR) reported
‘“What I’m seeing here is that the bureau wants someone who’s got enough cash and knows how to run a cell service and, for whatever reason, they don’t think Xplornet is that person.”’ I couldn’t agree more.
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Lynne/CarlynServices
(@CarlynServices) reported
@Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)