Xplore

Xplore Outage Report in Victoria, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Victoria, British Columbia 12/04/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • zack77614511 zack (@zack77614511) reported

    @Xplornet It’s been up for like 30 minutes now it back to being down won’t work anymore

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • FloraPreston10 Flora Preston (@FloraPreston10) reported

    @HigginsRon @koopy @Xplornet Had the same problem today. I am wondering if the internet is bogged down by the high Olympic traffic on it.

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • thepooppack mas (@thepooppack) reported

    someone really needs to buy xplornet and just shut down their servers

  • VoosieVooters Loricat (@VoosieVooters) reported

    @WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @MarblesRick @Xplornet The service is terrible ... I can't wait for broadband expansion so I can take my business ANYWHERE else

  • Dwhylehn slurs for tourists (@Dwhylehn) reported

    It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.

  • zack77614511 zack (@zack77614511) reported

    @Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours